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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Sheraton Grand Krakow

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Billiards or pool table
Ul. Powisle 7, Krakow, Lesser Poland, 31-101, Poland

Riverfront hotel with 3 restaurants, near STU Theatre
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Billiards or pool table
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Bar
Bar is awesome

Sheraton Grand Krakow

from A$182
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Grand Room, 1 King Bed, Non Smoking, View (Wawel or Vistula view)
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Grand Room, 2 Single Beds, Non Smoking

What’s around Sheraton Grand Krakow

Landmarks

  • In City Centre
  • Dragon's Den - 6 min walk
  • STU Theatre - 5 min walk
  • Smok Wawelski Statue - 5 min walk
  • Stained Glass Museum - 5 min walk
  • Planty Park - 6 min walk
  • Krakow Philharmonic - 6 min walk
  • Crown Treasury and Armoury - 9 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 16 min drive
  • Krakow Glowny Station - 24 min walk
  • Krakow Lobzow Station - 12 min drive
  • Wieliczka Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • 2 per room (up to 55 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Self parking *

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site
  • Golfing nearby
  • Billiards or pool table
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Olive - This fine-dining restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sheraton Grand Krakow’s small print

Also known as

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Sheraton Grand Krakow Hotel
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Krakow
  • Sheraton Grand Krakow Hotel Krakow

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs PLN 100 per night with in/out privileges

Rollaway beds are available for PLN 183.6 per night

Full breakfast is offered for an extra charge of PLN 99 for adults and PLN 47.50 for children (approximately)

Pets are allowed for an extra charge

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

WiFi is available in guestrooms for PLN 45 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for PLN 45 per 24-hour period (rates may vary)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand Krakow

  • Does Sheraton Grand Krakow offer free cancellation for a full refund?
    Yes, Sheraton Grand Krakow does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Grand Krakow?
    Yes. Self parking costs PLN 100 per night.
  • Is there a pool at Sheraton Grand Krakow?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Grand Krakow?
    Yes, cats and dogs stay free, with a limit of 2 per room and maximum weight of 55 lbs per pet. A pet fee will be charged. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Grand Krakow?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sheraton Grand Krakow?
    Yes, there are 3 onsite restaurants. Nearby restaurants include U Szwagra (2-min walk), Grodzie (2-min walk), and Percheron (2-min walk).
  • Is airport shuttle service offered by Sheraton Grand Krakow?
    Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
  • What is there to do near Sheraton Grand Krakow?
    Recommended spots to visit include STU Theatre (5-min walk) and Smok Wawelski Statue (5-min walk), along with Stained Glass Museum (5-min walk) and Planty Park (6-min walk).

Recent reviews

Superb 9.2 From 532 reviews

Very good 8.0
Excellent in every respect. As with most Marriott properties, breakfast is overpriced so go to one of the many local coffee shops instead.
Mark, ie2 night family trip
Exceptional 10.0
Fantastic Hotel in Krakow
Beautiful hotel in a great location for exploring Krakow. Truely a 5 star hotel with an excellent buffet breakfast.
Gillian, gb4 night trip
Exceptional 10.0
Amazing hotel very close to main square
We came for one night and I’ve stayed in other Kraków hotels before. This is my favorite and new go-to. The heated pool was great for my son after a day of walking around and having tons of mental stimulation with all the history we were learning. Food was good but expensive (as is typical in hotels). Get the breakfast included price if you plan on eating in before venturing out. I didn’t do that but will next time.
Adrianna, us1 night family trip
Exceptional 10.0
Wonderful experience to stay here to enjoy Kraków
Long weekend with friends to enjoy the Christmas Markets and also visit Auschwitz. The hotel was perfectly positioned and a small 10 minute walk to the centre. The staff were extremely helpful and friendly and I would definitely recommend the hotel for value, position and their staff.
Neil, gb2 night trip with friends
Exceptional 10.0
Krakow 4 nighter
Great location. Great service.
Steve, gb4 night family trip
Exceptional 10.0
SUPERBSHERATONKRAK1
BRILLIANT! THE HOTEL IS NEAR THE CASTLE AND YATCH’S.
James, gb1 night business trip
Exceptional 10.0
Was great... great location Weather could have been better
ca3 night trip
Exceptional 10.0
Great Comfort and Convenience
The room and sleep comfort were great. The staff were friendly and very helpful. The location for us as tourists was perfect - on the river a block from Wavel Castle and an easy walk through the green belt to the main square.
Larry, us4 night trip
Poor 2.0
Horrible customer service!!
So we had an issue with the room type when we check in, also we asked the front desk for a rollaway bed before we went out to a wedding.. well we came back and no rolleway and at 3 am we had to wait for a bed.. so we complained to the hotel, and all we get is "you booked on a third party website" excuse.. don't book this hotel if you love customer service!!!
us1 night family trip

Sheraton Grand Krakow

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