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Sheraton Grand Krakow, Krakow, Poland

5-star5 stars
Ul. Powisle 7KrakowLesser Poland31-101Poland, (02) 8228 1927

Luxury hotel with 3 restaurants, near Wawel Castle
  • Free WiFi in lobby
Great location
Rather comfortable
Bar and Beverages
Bar is awesome
Value for money
Value for money could be better
421See all 421 reviews
From 2,200 reviewsTripAdvisor Traveller Rating

Sheraton Grand Krakow, Krakow, Poland

from A$197
  • Deluxe Suite
  • Club Room
  • Deluxe Room
  • Deluxe Room (Grand)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets stay free (dogs and cats only)

  • 2 per room (up to 25 kg)


  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site
  • Golfing nearby
  • Billiards or pool table
Working away
  • Business centre
  • Meeting rooms 8
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 2004
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


The Olive - This fine-dining restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sheraton Grand Krakow, Krakow, Poland’s small print

Also known as

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs PLN 75 per night with in/out privileges

Rollaway beds are available for PLN 183.60 per night

Buffet breakfast is offered for an extra charge of PLN 95 for adults and PLN 47.50 for children (approximately)

Pets are allowed for an extra charge

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

WiFi is available in guestrooms for an extra charge

Wired Internet access is available in guestrooms for PLN 45 per stay (rates may vary)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Krakow, Krakow, Poland

Top spots nearby

Recommended by this property

  • STU Theatre (3-minute walk)
  • Stained Glass Museum (3-minute walk)
  • Smok Wawelski Statue (4-minute walk)
  • Krakow Philharmonic (4-minute walk)
  • Dragon's Den (4-minute walk)
  • Planty Park (4-minute walk)
  • Crown Treasury and Armoury (4-minute walk)
  • Wawel Cathedral (4-minute walk)
  • Lost Wawel (5-minute walk)

Getting around

  • Krakow (KRK-John Paul II - Balice) - 19 min drive
  • Krakow Glowny Station - 24 min walk
  • Krakow Lobzow Station - 9 min drive
  • Krakow Plaszow Station - 10 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Superb 9.2 From 421 reviews

Sheraton Grand Krakow, Krakow, Poland
Perfect in all aspects.
Perfect... and very close to everything.!!!!
Rohan, au3 night romance trip
Sheraton Grand Krakow, Krakow, Poland
Very Good8.0
Comfortable and well situated. Provision of free wifi in hotel rooms needs to be reviewed as it is out of sync with most hotels we stayed at in our recent trip. It is at least available in the hotel lobby areas.
Philip, au3 night romance trip
Sheraton Grand Krakow, Krakow, Poland
Very Good8.0
Sheraton Warsaw
Was just OK for 5 star. Room look a bit tired. Parking & meals too expensive. It's Poland, not Germany!
Mark, au3 night family trip
Sheraton Grand Krakow, Krakow, Poland
Very Good8.0
The hotel, rooms and service were excellent - staff very helpful and friendly. Hotel food very expensive compared to local restaurants- breakfast more expensive than 3 course dinner with drinks
A Traveller, ie3 night trip
Sheraton Grand Krakow, Krakow, Poland
Very Good8.0
Nice hotel in a great location
Good location and good value for money if you exclude breakfast:) Pool is tiny given size of hotel
Sean, gb1 night trip

See all reviews

Sheraton Grand Krakow, Krakow, Poland

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