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The Ritz-Carlton, Mexico City

Photo gallery for The Ritz-Carlton, Mexico City

Exterior
Indoor pool
Luxury Suite, 1 King Bed, Park View | Living room | LCD TV
Deluxe Room, 2 Queen Beds, Terrace, Park View | Hypo-allergenic bedding, minibar, in-room safe, desk
Club Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma
8.8 out of 10 Fabulous
8.8/10 Fabulous

52 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is AU$920
Price available on 19/6/2023
Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Reforma
  • Paseo de la Reforma - 2 min walk
  • Chapultepec Park - 6 min walk
  • The Angel of Independence Monument - 11 min walk
  • National Museum of Anthropology - 15 min walk
  • U.S. Embassy - 15 min walk
  • Parque Zoologico de Chapultepec - 17 min walk
  • Auditorio Nacional - 27 min walk
  • Alameda Central - 42 min walk
  • Chapultepec Castle - 3 min drive
  • Monument to the Revolution - 4 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 29 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 7 min walk
  • Sevilla Station - 10 min walk
  • Juanacatlan Station - 20 min walk

Restaurants

  • Samos - 1 min walk
  • Starbucks - 1 min walk
  • Caldos Ánimo - 3 min walk
  • Finca Santa Veracruz - 3 min walk
  • Hamburguesas HM - 4 min walk
Map

About this property

The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City puts you in a great location, within a short 10-minute walk of Paseo de la Reforma and Chapultepec Park. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Public transportation is only a short walk: Chapultepec Station is 7 minutes and Sevilla Station is 10 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 58 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Mobile key entry

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Does The Ritz-Carlton, Mexico City offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Mexico City?
As of 6 June 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on 19 June 2023 start from AU$920, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Mexico City?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Mexico City?
Yes, pets are welcome.
What are the check-in and check-out times at The Ritz-Carlton, Mexico City?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Ritz-Carlton, Mexico City and nearby?
The Ritz-Carlton, Mexico City has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near The Ritz-Carlton, Mexico City?
Yes, there's an on-site restaurant.
What's the area around The Ritz-Carlton, Mexico City like?
The Ritz-Carlton, Mexico City is a short 7-minute walk from Chapultepec Station and 11 minutes' walk from The Angel of Independence Monument.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Torgeir, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anh, 3-night trip
Verified Expedia guest review

6/10 Good

We were pretty disappointed in the cleanliness of our room. It was not properly cleaned when we checked in and we had to ask for housekeeping to come to clean our room a few days into to our stay. On-site amenities were great and room service was fantastic. Best in room dining we have had, ever. We were impressed that they gave us a time that it would arrive (in less than 30 minutes) and was impeccably presented. Staff was super friendly and attentive but would recommend stepping up the housekeeping services to match the rest of the top tier service.
Lydia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent property.
Bikramjeet, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Exceptional staff
Julie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view
Verified Expedia guest review

10/10 Exceptional

Great staff very high tech close to Chapultepec Park for walks, unbeatable view of city
paul anthony, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel and location!
Jonathan, 4-night family trip
Verified Expedia guest review