Guests
All properties in Cairns, Cairns, Queensland, Australia

The Benson Hotel

Art Deco hotel in Cairns Central Business District with outdoor pool and restaurant

  • Free WiFi
From
A$179

Image gallery

  • Benson Suite - Guest Room
  • Benson Suite - Guest Room
  • Pool
  • Pool
  • Benson Suite - Guest Room
Benson Suite - Guest Room. Image 1 of 50.
1 / 50Benson Suite - Guest Room
44-56 Grafton Street, Cairns, 4870, QLD, Australia
7.6.Good.
  • Great location and really amazing free breakfast. Get the Eggs Benson. Pool and Bar are…

    Sep. 15, 2021

  • Great breakfast. With new carpet, bed and painting the accommodation experience was not…

    Sep. 9, 2021

See all 12 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 56 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Cairns Central Business District
  • The Cultural Place - 4 min walk
  • Cairns Regional Gallery - 5 min walk
  • Cairns Zoom and Wildlife Dome - 5 min walk
  • Cairns Night Markets - 6 min walk
  • Reef Hotel Casino - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Benson Queen Accessible
  • Benson King
  • Benson King Terrace
  • Benson Triple
  • Benson Double
  • Benson Double Balcony
  • Benson Suite

What’s around

Landmarks

  • In Cairns Central Business District
  • The Cultural Place - 4 min walk
  • Cairns Regional Gallery - 5 min walk
  • Cairns Zoom and Wildlife Dome - 5 min walk
  • Cairns Night Markets - 6 min walk
  • Reef Hotel Casino - 7 min walk
  • Cairns Central Shopping Centre - 7 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Convention Centre - 9 min walk
  • ZOO To You HQ Wildlife Discovery Centre - 9 min walk
  • Esplanade Lagoon - 9 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 13 min drive
  • Cairns Station - 9 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 17 min drive
map
See on map
44-56 Grafton Street, Cairns, 4870, QLD, Australia

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Sunday - Tuesday: 6:00 AM - 6:00 PM
  • Wednesday - Thursday: 6:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2885
  • Conference space size (meters) - 268

Services

  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1984
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV

Languages Spoken

  • Indonesian
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Pillowtop mattress

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Netflix
  • Digital TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Benson Bar & Restaurant - This brasserie serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Recreation

On Site

  • Sauna

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra bedsPay at property

  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 30.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs AUD 20 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express, Discover, cash and mobile payments.

Also known as

  • The Benson Hotel Hotel
  • The Benson Hotel Cairns
  • The Benson Hotel Hotel Cairns

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Benson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant, Benson Bar & Restaurant. Nearby restaurants include Fusion Art Bar & Tapas (3-min walk), Fetta's Greek Taverna (3-min walk), and Bellocale Italian Seafood Restaurant (3-min walk).
  • No, this hotel doesn't have a casino, but Reef Hotel Casino (7-min walk) and Cazalys Cairns (5-min drive) are both nearby.
  • Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna.
7.6.Good.
  • 8.0.Very good

    Only Issue was the small problem with the lifts. I will be staying here again.

    shaun, 3 night business trip, Sep. 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good service when things went wrong

    There was a mix up with Hotels.com as when we arrived there was no booking, despite Hotels.com taking my money and sending me a confirmation. The hotel staff were great, and although they were full, managed to get us two rooms at short notice in a part of the hotel being refurbished.

    David, 2 night trip with friends, Jul. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Brand new hotel has some teething issues

    We didn't realise it was a opening the day we booked. Still had some teething issues. Brand new common areas were very nice. Room was nice, Bathroom was totally over looked. Was something from the 80's

    Dane, 2 night trip, Jun. 30, 2021

    Verified Hotels.com guest review

See all 12 reviews