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The Benson Hotel

Photo gallery for The Benson Hotel

Terrace/patio
Terrace/patio
Pillow-top beds, desk, free WiFi, bed sheets
Pillow-top beds, desk, free WiFi, bed sheets
View from room

Overview of The Benson Hotel

The Benson Hotel

3.5-star property
Art Deco hotel in Cairns Central Business District with outdoor pool and restaurant

8.2/10 Very good

95 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is AU$175
Price available on 29/1/2023
Map
44-56 Grafton Street, Cairns, QLD, 4870

Room options

About this area

What's nearby

  • In Cairns Central Business District
  • Great Barrier Reef - 1 min drive
  • Cairns Esplanade - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive
  • Cairns Station - 9 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 17 min drive

Restaurants

  • Snoogies Health Bar - 2 min walk
  • Corea Corea - 2 min walk
  • Ganbaranba - 3 min walk
  • Hide's Coffee Cafe - 3 min walk
  • Cafe Fika - 3 min walk

About this property

The Benson Hotel

A great choice for a stay in Cairns, The Benson Hotel is only 4.1 mi (6.7 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Benson Bar & Restaurant, which serves breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a sauna and a snack bar/deli.

Languages

Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Sunday - Tuesday (6:00 AM - 6:00 PM) and Wednesday - Thursday (6:00 AM - 11:00 PM)
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Fence around the pool

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (2885 square feet)

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Bike parking
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Indonesian
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Desk chair

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Benson Bar & Restaurant – This brasserie serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 30.0 per night

Parking

  • Covered self-parking costs AUD 20 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, mobile payments and cash.

Also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel offer free cancellation for a full refund?
Yes, The Benson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Benson Hotel?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at The Benson Hotel on 29 Jan 2023 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Benson Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Benson Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at The Benson Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Benson Hotel?
Yes. Self-parking costs AUD 20 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Benson Hotel?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Benson Hotel?
No, this hotel doesn't have a casino, but Reef Hotel Casino (7-min walk) and Cazalys Cairns (9-min drive) are both nearby.
What is there to do at The Benson Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.
Are there restaurants at or near The Benson Hotel?
Yes, there's an on-site restaurant, Benson Bar & Restaurant. Nearby restaurants include Cafe Fika (3-min walk), Fetta's Greek Taverna (3-min walk) and Sushi Paradise (3-min walk).
What's the area around The Benson Hotel like?
The Benson Hotel is in Cairns Central Business District, a short 9-minute walk from Cairns Station and 5 minutes' walk from Cairns Central Shopping Centre.

Reviews

8.2

Very good

8.6/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Amazin
Niamh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Short stay, was allowed to check-in early. Modern clean and great location. Lovely staff too. 100% recommended
brian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Best chips, not the best bathroom.
The bathroom was in desperate need of renovations. Front of the counter was warped and stained. The toilet ran on, even after being serviced. No facecloths available, often no bath mat. Mattress hung over the box spring on one bed, so if you got off the bed on that side it was awkward. The room could be quite noisy from the street and parties. The bedroom, other than the one bed, was good. Staff at the front desk were very nice. The restaurant (when it was open) had THE BEST chunky chips/fries ever!!
Donna, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely lovely location and rooms were clean and tidy as well as the facilities.
Donna, 1-night family trip
Verified Wotif guest review

6/10 Good

David, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Loved our recent stay at The Benson. Walking distance to the Esplanade and Marina and main shopping area of town. Great bar and restaurant area for a beverage at the end of the day or breaky to start the day!
Tanya, 5-night family trip
Verified Wotif guest review

10/10 Exceptional

I had to change our reservations and they were very accommodating. Also super helpful recommending a nearby breakfast shop for a quick and light early breakfast. Great with arranging a ride to the airport and storing our bags for the morning. The only negative was the lukewarm “hot” breakfast.
Rebecca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jon, 4-night trip
Verified Wotif guest review