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Mercure Clear Mountain Lodge

Photo gallery for Mercure Clear Mountain Lodge

Exterior
Lobby
Minibar, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Lounge

Overview of Mercure Clear Mountain Lodge

Mercure Clear Mountain Lodge

4.0 star property
4-star hotel in Cashmere with outdoor pool and bar/lounge
8.4 out of 10 Very good
8.4/10 Very good

282 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
564 Clear Mountain Road, Cashmere, QLD, 4500
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
For families
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Brisbane Entertainment Centre - 27 min drive

Getting around

  • Brisbane Airport (BNE) - 43 min drive
  • Lawnton Station - 19 min drive
  • Brisbane Bald Hills Station - 19 min drive
  • Brisbane Strathpine Station - 20 min drive

Restaurants

  • McDonald's - 14 min drive
  • Brodies Mealmakers - 15 min drive
  • Samford Patisserie & Cafe - 14 min drive
  • Eatonhills function centre - 12 min drive
  • Subway - 14 min drive
Map

About this property

Mercure Clear Mountain Lodge

When visiting Cashmere, Mercure Clear Mountain Lodge is a great choice to consider. Guests can indulge in massages, body wraps or facials, and Mandys on the Mountain, one of 2 restaurants, serves dinner. Other highlights at this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. The helpful staff and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 8:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis

Working away

  • Meeting room
  • Conference space (7080 square feet)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Dining

Mandys on the Mountain – This restaurant only serves dinner.
Lakeview Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25.00 for adults and AUD 12.50 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 30 September:
  • Swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Clear Mountain Lodge
Clear Mountain Mercure
Mercure Clear Mountain
Mercure Clear Mountain Lodge
Clear Mountain Hotel Clear Mountain
Mercure Clear Mountain Lodge Hotel
Mercure Clear Mountain Lodge Cashmere
Mercure Clear Mountain Lodge Hotel Cashmere

Frequently asked questions

Does Mercure Clear Mountain Lodge offer free cancellation for a full refund?
Yes, Mercure Clear Mountain Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Clear Mountain Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Clear Mountain Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Clear Mountain Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Clear Mountain Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Clear Mountain Lodge?
You can check in from 2 PM - 8:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Mercure Clear Mountain Lodge and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Mercure Clear Mountain Lodge also has a picnic area and a garden.
Are there restaurants at or near Mercure Clear Mountain Lodge?
Yes, there are 2 on-site restaurants.
Does Mercure Clear Mountain Lodge have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Clear Mountain Lodge like?
Mercure Clear Mountain Lodge is located a short 8-minute walk from Clear Mountain Conservation Park. Travellers say that this hotel is in a good location.

Reviews

Reviews

2/10 Poor

The Mercure Clear Mountain
The place was very dusty surfaces.skirting carpets everything very dirty. Though bed linen and bedding and towels nice. Bathroom not too bad though lamp dusty laying down and I was constantly getting up to clear my nose. Restaurant service very poor and fine dining is what you get at their restaurant. Getting punished for sitting and ordering getting way over charged and it wasn't delightful paying the fine for indulging. The service in that restaurant wasn't nice at all. As I looked at a waitress with black hair and hoping she'd walk over and see if I was ok she quickly walked behind the bar and no acknowledgement at all. 1 greek salad, one steak anh one Stone and Wood Alex cost me $80.50. very very very upsetting. Beautiful venue staff at reception beautiful and helpful though restaurant not good at all. If you're hoping to go indulge yourself to a spa, massage or pamper it isn't available on the day booking well in advance is the only way.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Short stay
Hotel and room were good and you really felt as if you had ‘got away’ however that is a two edged sword as the on-site Resturant/bar was v expensive and the nearest place to purchase non hotel food/beverages is a 10 km drive away!
Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yvonne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rather remote and quite expensive for a small motel room
Richard, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Would have enjoyed some more time there to explore.
Dean, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast was fantastic, staff were amazing so friendly and accommodating, beautiful location
Verified Wotif guest review

8/10 Very good

Verified Wotif guest review

10/10 Exceptional

Quiet location. Stunning views.
Verified Wotif guest review