Hilton Omaha

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Overview of Hilton Omaha

Hilton Omaha

4.0 star property
4-star hotel with indoor pool, near CHI Health Center Omaha

8.0/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
1001 Cass St, Omaha, NE, 68102
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • Spa tub
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Omaha
  • CHI Health Center Omaha - 1 min drive
  • Charles Schwab Field Omaha - 1 min drive
  • Creighton University - 7 min drive
  • Harrah's Council Bluffs Casino - 5 min drive
  • University of Nebraska Medical Center - 12 min drive
  • Horseshoe Council Bluffs - 7 min drive
  • Henry Doorly Zoo - 9 min drive

Getting around

  • Eppley Field Airport (OMA) - 7 min drive
  • Omaha, NE (MIQ-Millard) - 18 min drive
  • Omaha Station - 23 min walk
  • Free airport shuttle
  • Free area shuttle

About this property

Hilton Omaha

4-star hotel in the heart of Downtown Omaha
A free roundtrip airport shuttle, a terrace, and shopping on site are just a few of the amenities provided at Hilton Omaha. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage or a facial. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • Limo/town car service, a TV in the lobby, and express check-in
  • A computer station, an elevator, and luggage storage
  • Guest reviews speak well of the helpful staff and location
Room features
All 600 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers


English, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 8 floors


  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (up to 75 lbs)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*


  • Secured covered onsite self parking (USD 19.00 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 37.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking


  • Free airport shuttle (available 24 hours)


  • Free area shuttle within 2.00 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site


  • English
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and facials.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Breakfast costs between USD 5 and USD 15 per person (approximately)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay


  • Covered self parking costs USD 19.00 per night with in/out privileges
  • Covered valet parking costs USD 37.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

Does Hilton Omaha offer free cancellation for a full refund?
Yes, Hilton Omaha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Omaha?
As of 20 Aug. 2022, prices found for a 1-night stay for 2 adults at Hilton Omaha on 26 Aug. 2022 start from AU$311, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Omaha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Omaha?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Omaha?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Omaha?
Yes. Self parking costs USD 19.00 per night. Valet parking costs USD 37.00 per night.
Is airport shuttle service offered by Hilton Omaha?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hilton Omaha?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Omaha?
No, this hotel doesn't have a casino, but Harrah's Council Bluffs Casino (5-min drive) and Horseshoe Council Bluffs (7-min drive) are both nearby.
What is there to do at Hilton Omaha and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Omaha also has a sauna and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Omaha?
Yes, there's an onsite restaurant. Nearby restaurants include Blatt Beer & Table (5-min walk), Spencer's for Steaks and Chops (6-min walk), and V. Mertz (11-min walk).
What's the area around Hilton Omaha like?
Hilton Omaha is in Downtown Omaha, a short 7-minute drive from Eppley Field Airport (OMA) and 4 minutes' walk from Charles Schwab Field Omaha. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Great stay
Great staff, clean room, efficient service and secured parking. On site restaurant food was very good. Highly recommend this hotel and will definitely stay again in the future.
Tanya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

There was hair in the shower (on the soap dish and wall) from the previous guest. The lobby was gorgeous, but the rooms weren't very nice.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Poor Management
Ive stayed here before, i likely wont again. We arrived after a 7 hr car ride and got hotel at 10 pm. We finally got checked in at 1130 pm!! There was two events going on at the hotel and a concert next door and the hotel had 1 person at the front desk (1!!). There was a line of about 8 groups in front of us waiting to check in and there was one person at the front desk. It appeared as if a manager came out for a second but he didnt assist anyone, didnt answer the phones that were ringing off the hook, didnt come apologize to people in line he just came out pointed at the screen with the clerk for a second, looked at us all like a jerk and then walked away. A second woman showed up and we finally got check in. Went down stairs to drop bell cart off and now she was the only person there the other guy was gone and there was still a line of like 10 or more people. Terrible service and management. To top it off the drain in the shower didnt drain well; a hotel pet-peeve of mine. Gross! Other than those terrible experiences the pool and hot tub were decent.
andrew, 1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic. Close to the venue.
Jacques, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Concert Weekend
We chose this hotel based on its convenience of being attached to the CHI convention center. If not for that I do not think we would stay again for the cost. The hotel is quite run down. The doors to the rooms are all scratched with pieces missing. The shower was in terrible condition and missing the shower head. Our phone in the room did not work. We requested an extra blanket and never received one. Check in was a long terrible wait that took forever. However, once at the check in counter the service was good and employees were friendly. Overall the hotel was just tired and in need of a major deep clean and remodel. For $200 I expected better. There are so many great hotel options in downtown Omaha that Hilton needs to step up their game.
Nicole, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not so great
The hotel looked amazing and since it was over $200/night I thought it would be wonderful, but not so much. Took shower in a couple inches of water since water didn't drain properly and honestly our bed and pillows weren't as nice as the Holiday Inn Express we had stayed at the week before in St Louis. I would save your money and go somewhere cheaper with free breakfast.
Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay.
Easy check in and friendly staff.
Rose, 1-night business trip
Verified Hotels.com guest review