Hallmark Hotel The Welcombe Stratford upon Avon, Stratford-upon-Avon, United Kingdom

A beautiful building and grounds, with friendly staff. Comfortable rooms with good beds and most amenities. But... it’s looking tired, threadbare carpets on the stairs, window surrounds flaking off, stains on the bathroom walls, I can’t remember seeing wallpaper in a bathroom before. It needs a lot more maintenance. The basics are there to be turned into a 5 star hotel, as said, the building is amazing, high ceilings, frescos, amazing fireplaces, beautiful gardens, lovely sized rooms, but the lack of maintenance, or where it has been done, the poor quality of it, lets it down badly. It’s hanging on to its 4 star rating by fingernails, but could be so much more. Sad to see, but I still enjoyed my stay. Would I go back? Maybe, would depend on the price.. if maintenance issues were sorted would be worth twice the price I would currently be prepared to pay.

Brilliant

Stayed one night at the Hallmark Welcombe Hotel and I will be very unlikely to return. The grounds and setting of the hotel are great but the hotel is tired, smells musky and badly in need of a refurbishment. My room was very small too and the bathroom was ridiculously laid out with the washbasin right in front of the lavatory. Also someone knocked on my door at 10:30pm when I was in bed stating they had cutlery for my room service (I didn’t order any room service as I ate out). Breakfast was average. Overall it feels like the size of the hotel is its downfall; costly to refurbish and difficult to manage. There are better hotels in Stratford-upon-Avon for the same price in my opinion. The Crowne Plaza or Hilton Double-Tree for example.

We had a lovely stay. The hotel was lovely with beautiful surroundings.

Really nice old, traditional hotel. Had a lovely relaxing stay. The pool and spa were excellent. The hotel lounge was beautiful and cosy with a big roaring fire. Just a few things could be improved to justify its high star rating. Room was lovely although small for the price we paid. Service was good but cool. No one seemed to go the extra mile. Food was excellent but again pricey - £32 for a fillet steak. At that price I would expect the sauce to come with it - not to have to pay an extra £3. Great hotel but a few tweaks here and there would make it outstanding and therefore worth the extra money.