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The Club Hotel and Spa

4.0 star property
Family-friendly hotel with spa, near Port of Jersey
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Club Hotel and Spa

Rooftop terrace
Indoor pool, seasonal outdoor pool, pool loungers
Hallway
Family Suite
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Fridge
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$228
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Frette Italian bed sheets
  • 15 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Frette Italian bed sheets
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
  • 7 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Aerial view

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8.8 out of 10, Excellent, (1000)
The price is AU$239
includes taxes & fees
26 Dec - 27 Dec
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About the area

Map
Green Street, St. Helier, Jersey, JE2 4UH

What's nearby

  • King Street - 7 min walk
  • St. Helier Central Market - 8 min walk
  • St. Helier Town Hall - 12 min walk
  • Port of Jersey - 14 min walk
  • Elizabeth Castle - 16 min walk

Getting around

  • Jersey (JER) - 16 min drive
  • Guernsey (GCI) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Lamplighter - ‬8 min walk
  • ‪The Club - ‬1 min walk
  • ‪Samphire - ‬7 min walk
  • ‪Bohemia - ‬1 min walk

About this property

The Club Hotel and Spa

The Club Hotel and Spa offers a great location, putting you within a 15-minute walk of Port of Jersey. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and Bohemia serves lunch and dinner. An indoor pool, a bar/lounge and a hot tub are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, Portuguese, Romanian

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Access to nearby health club
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Accessible airport shuttle
  • Front entrance ramp
  • Well-lit path to entrance
  • 4 steps to reach property

Room amenities

Be entertained

  • Video game console
  • DVD player
  • Plasma television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Bohemia – This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15.00 to 20.00 per person
  • Airport shuttle service is offered for an extra charge of GBP 25 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 15.0 per day
  • Rollaway beds are available for GBP 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

Frequently asked questions

Does The Club Hotel and Spa offer free cancellation for a full refund?
Yes, The Club Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Club Hotel and Spa?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at The Club Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Club Hotel and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by The Club Hotel and Spa?
Yes, an airport shuttle is available. The charge is GBP 25 per vehicle one-way.
What are the check-in and check-out times at The Club Hotel and Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Club Hotel and Spa and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Club Hotel and Spa also has an indoor pool, a steam room and spa services, as well as an arcade and access to a nearby health club.
Are there restaurants at or near The Club Hotel and Spa?
Yes, there's an on-site restaurant, Bohemia.
What's the area around The Club Hotel and Spa like?
The Club Hotel and Spa is in the heart of St. Helier, a short 14-minute walk from Port of Jersey and 7 minutes' walk from King Street.

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Pleasant Week’s stay
Staff were personable once we became acquainted and our experience in Bohemia restaurant was outstanding. Towels were changed on a daily basis which in an eco friendly world may be seen to be excessive? Overall, it was a pleasant week’s stay.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Christine, 3-night trip
Verified Expedia guest review

6/10 Good

Small boutique hotel but more like a 4 star than 5. Spa facilities were disappointing and pool was too small as when sun came out it was only at one side of small pool so no room for more than approx 10 people. Staff were lovely and good location though.
Julie, 2-night romance trip
Verified Expedia guest review

2/10 Poor

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The customer service is the outstanding memory I have of staying at this property - the staff are marvellous in every way.
Zara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Iain Alexander, 4-night trip
Verified Expedia guest review

8/10 Very good

It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
Christine, 3-night trip
Verified Expedia guest review

8/10 Very good

Mini Break
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
T, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can't give enough praise for the hotel and the helpfulness of their amazing staff! Would definitely stay there again.
Lisa Mary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All of the staff were excellent.
John David, 7-night trip
Verified Expedia guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel in a perfect Island of Jersey
Perfect location for a small, lovely, friendly and clean hotel. Staff and service, all excellent. Room was extremely comfy, very clean and quiet. Plenty of soft, white and fluffy towels, toiletries. Clean and comfortable. Good size wardrobe and size of bed. Nothing to dislike. Would recommend. Thank you for a lovely stay.
Louise, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay, staff couldnt do enough foryou.
Steven, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Siobhan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
Beverley, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Susan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good although if bought separately breakfast is expensive
chris, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were brilliant, always cheerful, friendly and helpful. The spa facilities were never too busy for a relaxing time in the pool and saunas.
Ron, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
Barbara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Patrick Joseph, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
Michelle, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
Ophelia, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Johanne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Spa Hotel
Lovely hotel with great staff who ate very attentive. Great choice of hot and cold food for breakfast
Kenneth, 3-night trip with friends
Verified Hotels.com guest review