In the heart of Manhattan, Motto by Hilton New York City Chelsea offers a stylish retreat. Enjoy world-class dining options, stay connected with in-room WiFi, and get moving at the 24-hour gym. Bike rentals are available to explore iconic destinations like Madison Square Garden and Empire State Building.
John F. Kennedy International Airport (JFK) - 52 min drive
Newburgh, NY (SWF-Stewart Intl.) - 99 min drive
New York 23rd St. Station - 2 min walk
New York W 32nd St. Station - 9 min walk
New York 14th St. Station - 10 min walk
23 St. Station (7th Av.) - 4 min walk
28 St. Station (7th Av.) - 6 min walk
23 St. Station (5th Av.) - 6 min walk
Restaurants
Smithfield Hall - 3 min walk
Dunkin' - 2 min walk
Barcade - 3 min walk
Memo Shish Kebab - 2 min walk
The Corner Cafe - 1 min walk
About this property
Motto by Hilton New York City Chelsea
Motto by Hilton New York City Chelsea puts you in a great location, within a 15-minute walk of 5th Avenue and Madison Square Garden. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. Also, Empire State Building and Herald Square are within a 15-minute walk. Fellow travellers like that it's only a short walk to public transportation: 23 St. Station (7th Av.) is 4 minutes away and 28 St. Station (7th Av.) is 6 minutes.
At a glance
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Hotel size
374 rooms
Arranged over 42 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cots (infant beds)
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Pets
Pets allowed (up to 23 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 34.43 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York
Frequently asked questions
Does Motto by Hilton New York City Chelsea offer free cancellation for a full refund?
Yes, Motto by Hilton New York City Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Motto by Hilton New York City Chelsea?
Sorry, there's no on-site parking at Motto by Hilton New York City Chelsea.
What are the check-in and check-out times at Motto by Hilton New York City Chelsea?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Motto by Hilton New York City Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Motto by Hilton New York City Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Motto by Hilton New York City Chelsea?
Yes, there's an on-site restaurant.
What's the area around Motto by Hilton New York City Chelsea like?
Motto by Hilton New York City Chelsea is a short 4-minute walk from 23 St. Station (7th Av.) and 6 minutes' walk from 5th Avenue. The local area is considered walkable, as well as being good for public transport.
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Reviews
Motto by Hilton New York City Chelsea Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were great, with many reviewers praising the quality and variety of the meals. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
View
Restaurant
Bed
Bar
Lobby
Food
Cities
Reviews
Verified
10/10 Exceptional
22 Apr 2026
Very friendly staff, wonderful location, and excellent bar and breakfast restaurant.
Gerald V
Gerald V, 3-night trip
Verified
10/10 Exceptional
8 Apr 2026
Great location, clean hotel to come back to after a busy day in the city!
Katherine
Katherine, 3-night trip
Verified
10/10 Exceptional
10 Feb 2026
Great location, clean room, helpful staff, and sufficient amenities
Neil Ryan
Neil Ryan, 3-night trip
Verified
10/10 Exceptional
11 Mar 2026
Amazing staff! So welcoming and helpful, great location, best view, lovely room!
Melinda
Melinda, 2-night trip
Verified
10/10 Exceptional
24 Jan 2026
Great value, comfortable room, attentive staff and good bar cocktails.
April
April, 3-night trip
Verified
8/10 Very good
2 Feb 2026
Attentive staff, hotel and room were very clean.
Lauren
Lauren, 4-night trip
Verified
10/10 Exceptional
27 Jan 2026
Staff was great, room was very clean
yvette
yvette, 2-night trip
Verified
10/10 Exceptional
25 Jan 2026
We enjoyed our stay! Close to the subway, foods, coffee, and the hotel was beautiful. We loved the city view, the sunset was gorgeous!
Regan
Regan, 3-night trip
Verified
10/10 Exceptional
21 Jan 2026
Clean room, great staff!
Mariana Sofia
Mariana Sofia, 3-night trip
Verified
10/10 Exceptional
21 Mar 2026
Super professional and friendly staff with courtesy. Many elevators and clean and great vibes... Only downside is size is f the room :)
Jacqueline
Jacqueline, 3-night trip
Verified
10/10 Exceptional
21 Dec 2025
Great location, clean , family friendly
Marc
Marc, 2-night trip
Verified
10/10 Exceptional
15 Mar 2026
Very clean. Excellent location.
Milan
Milan, 2-night trip
Verified
10/10 Exceptional
25 Jan 2026
Clean room, nice staff
Christina
Christina, 1-night trip
Verified
10/10 Exceptional
17 Jan 2026
The central location of this hotel and easy access to subway lines made it perfect for our stay. Staff were amazing and the lounge/restaurant had a great vibe.
Kari
Kari, 3-night trip
Verified
10/10 Exceptional
13 Jan 2026
Clean room
Helpful Staff
Very walkable
Hrayr
Hrayr, 3-night trip
Verified
10/10 Exceptional
31 Jan 2026
We were here during a blizzard and the staff went out of their way to deliver excellent service through it all.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
20 Apr 2026
The room was clean and comfortable. We had three people in a room with a king and a bunk bed. It was tight but well laid out. My only small complaint was how long you had to wait for an elevator. One elevator was not working and three are not enough to efficiently keep up with the weekend demand. Otherwise, one of my better stays in NYC!
Jill
Jill, 3-night trip
Verified
10/10 Exceptional
18 Mar 2026
We didn’t have any pets. I thought the hotel was beautiful, the staff friendly and super efficient. They accommodated us with 2 separate rooms instead of the one booked because of a plumbing problem. Or meals were delicious and impeccably served. A great stay!
Judith
Judith, 2-night trip
Verified
10/10 Exceptional
7 Jan 2026
Room was clean staff was very helpful
Elisa
Elisa, 5-night trip
Verified
10/10 Exceptional
13 Feb 2026
I had an amazing stay at the Motto by Hilton NYC Chelsea for my birthday! The hotel is super cute and I love that it is attached to a restaurant. I also that the hotel was a decent size for NYC and it was modern, comfortable and also in a super walkable area. I would 100% save this as one of my go-to hotels in the city.
Kamaria
Kamaria, 2-night trip
Verified
10/10 Exceptional
23 Jan 2026
Friendly staff, very helpful. lovely room.
Valentina
Valentina, 1-night trip
Verified
10/10 Exceptional
26 Nov 2025
Wonderful! friendly, and helpful staff - amazing amenities, and ambience
Sadie
Sadie, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
Friendly staff, smooth check in, clean room. We had a beautiful city view which enhanc d our experience. Location was close enough to Madison Square Garden and other attractions. Would stay here again.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
6 Jan 2026
Amazing view of downtown and in a nice central location between uptown and downtown. Close to the F train too which was very convenient and not far from other trains either. Location was the best part but the room itself was nice too and had good under bed storage for luggage and clothes
Josh
Josh, 5-night trip
Verified
8/10 Very good
27 Jan 2026
The hotel itself is very good. The staff are pleasant and rooms clean. Just looks a little tired. Also wish there was some tea and coffee making facilities in the rooms.