Hotel Eurostars Diana Palace

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Overview of Hotel Eurostars Diana Palace

UNESCO Sustainable Travel Pledge

Hotel Eurostars Diana Palace

4.0 star property
4-star hotel in Palencia with restaurant and bar/lounge

8.2/10 Very good

243 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
Avenida Santander, 12, Palencia, Palencia, 34003
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Palencia

Getting around

  • Valladolid (VLL) - 40 min drive
  • Palencia (PCI-Palencia Train Station) - 4 min walk
  • Palencia Station - 5 min walk
  • Grijota Station - 5 min walk

About this property

Hotel Eurostars Diana Palace

4-star eco-friendly hotel in the city center
At Hotel Eurostars Diana Palace, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The onsite restaurant, Restaurant, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Free newspapers, wedding services, and multilingual staff
  • Concierge services, a banquet hall, and a 24-hour front desk
  • Guest reviews say good things about the dining options, breakfast, and overall value
Room features
All guestrooms at Hotel Eurostars Diana Palace feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 22-inch TVs with digital channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 1 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking within 33 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 22-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in local and international cuisine and serves dinner only.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6 for children (approximately)
  • Late check-out can be arranged for an extra charge of EUR 20.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for EUR 20 per day

Parking

  • Self parking costs EUR 11 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Eurostars Diana Palace
Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace
Hotel Eurostars Diana Palace Palencia
Eurostars Diana Palencia
Hotel Eurostars Diana Palace Hotel
Hotel Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace Hotel Palencia

Frequently asked questions

Does Hotel Eurostars Diana Palace offer free cancellation for a full refund?
Yes, Hotel Eurostars Diana Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Eurostars Diana Palace?
As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at Hotel Eurostars Diana Palace on 3 Oct 2022 start from AU$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Eurostars Diana Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Eurostars Diana Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Eurostars Diana Palace?
Yes. Self parking costs EUR 11 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Eurostars Diana Palace?
You can check in from 1 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20.00 (subject to availability).
What is there to do at Hotel Eurostars Diana Palace and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course.
Are there restaurants at or near Hotel Eurostars Diana Palace?
Yes, Restaurant offers local and international cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include El Majuelo (3-min walk), La Boca del Lobo (4-min walk), and El Patio de Mi Casa (6-min walk).
What's the area around Hotel Eurostars Diana Palace like?
Hotel Eurostars Diana Palace is in the heart of Palencia, a short 4-minute walk from Palencia (PCI-Palencia Train Station) and 10 minutes' walk from Palencia Cathedral. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Walking distance to railway and bus stations
babara, 1-night trip
Verified Expedia guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

2/10 Poor

If you are a cyclist. STAY AWAY. Treated like rubbish by the front desk and charged 3 Euros to park my bicycle in their empty garage.
James, 1-night trip
Verified Expedia guest review

8/10 Very good

Could be worst!
The toilet flush didn't work in the room. The room was changed and upgraded, no problem. The new room was lovely, but the TV didn't work Well you can't have everything in this life. Al least we're not in Ukraine trying to have a hotel break!
Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to train station and a short walk to the calle mayor
babara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel to stay,very frendly staff!
Maximiliano, 1-night trip
Verified Expedia guest review

6/10 Good

Highly disappointed!
I was disappointed with this hotel. We tried to cancel one of the rooms with ample time and accommodate the third traveler in a double room. The hotel was seemingly empty, but we were told there was no possible way to reassign our room in order to fit in the third person. While the bed was comfortable, there was an overwhelming smell of smoke (and we had requested non-smoking!); no tissues in the room, no coffee either, and no disinfectant gel in the room during the pandemic. Skin and bones, literally! For a four-star hotel, it felt more like a three or even two star hotel. It was also not possible to control the temperature in the room. Finally, although staff was not rude, there was no courtesy upon our check-out either. Highly disappointed and we won't stay at this hotel again!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice business stay
Nice for stay for business. I never parked in the garage because it seemed like a hassle to get in and out of it, as you have to take a car elevator. However, it was very easy to park on the street within a block behind the hotel. Area is very safe and a super market is about a 100 yards away. Very clean, helpful staff, and the AC worked great.
Andrew, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

10/10 Exceptional

Diana Palace fit for a King, and Queen!
Great staff and hotel, food amazing and cleanliness really good. Rooms serviced daily... No tea making facilities in the room, but I am British! Room service really good... Certainly recommend :)
RAY, 3-night trip
Verified Hotels.com guest review