All hotels in Puerto de la Cruz, Spain
1 room, 2 adults
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Hotel Puerto de la Cruz, Puerto de la Cruz

4 stars
Avda. Marques Villanueva del Prado s/nPuerto de la CruzTenerife38400Spain, (02) 8228 1927
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Good3.6 / 5
Cleanliness
Clean
Service
Fantastic service
Food
Food is all right
Vibe
Vibe is not too good
103See all 103 Hotels.com reviews
From 909 reviewsTripAdvisor Traveller Rating

Hotel Puerto de la Cruz, Puerto de la Cruz

Hotel Info: (02) 8228 1927

from A$137
  • Triple Room (2 adults and 1 child)
  • Standard (Single use)
  • Standard
  • Single Room
  • Standard Double Room (with extra bed)
  • Single Room
  • Triple Room
  • Standard
  • Standard Room
  • Junior Suite
  • Standard
  • Junior Suite, 1 Double Bed
  • Single Room, 1 Double Bed
  • Family Room
  • Standard Room, 1 Double Bed, Sea View
  • Standard
  • Standard
  • Double or Twin Room, Sea View
  • Disabled room
  • Standard Room, 1 Double Bed
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking (limited)

Offsite

  • Free shopping center shuttle

Other information

  • All-inclusive rates available

Also known as

  • Hotel Puerto Cruz
  • Hotel Puerto de la Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 September to 21 September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for EUR 1,80 per day

Safes in guestrooms can be used for EUR 2,20 per day

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 5 per day (rates may vary)

High-speed Internet access (wired) is available in public areas (wired) for EUR 1 for 15 minutes (rates may vary)

In the hotel

Food and drink
  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Use of nearby fitness center (discount)
  • Outdoor tennis court
  • Playground on site
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1973
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Hotel Puerto de la Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours

Entertainment
  • Onsite live performances

Not included
  • Tennis lessons
  • Tennis racquets
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Offsite tours
  • Transportation to offsite activities

Dining

La Palma - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Puerto de la Cruz, Puerto de la Cruz’s small print

Also known as

  • Hotel Puerto Cruz
  • Hotel Puerto de la Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 September to 21 September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for EUR 1,80 per day

Safes in guestrooms can be used for EUR 2,20 per day

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 5 per day (rates may vary)

High-speed Internet access (wired) is available in public areas (wired) for EUR 1 for 15 minutes (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 103 reviews

Hotel Puerto de la Cruz, Puerto de la Cruz
Outstanding5.0 / 5
Good hotel, poor position.
Booked for an overnight stay to connect with a cruise and knew it was on the bus routes.
1 night trip
Hotel Puerto de la Cruz, Puerto de la Cruz
Outstanding5.0 / 5
The hotel is good. The staff is always smiling and always available to help. Room as well as the rest of the hotel are clean and comfortable for your stay. The service in the restaurant is very good and food was very tasty and varied. Overall impression is very good and the price and quality of service.
9 night romance trip
Hotel Puerto de la Cruz, Puerto de la Cruz
Good3.0 / 5
Perfect for 1 or 2 night stays
We stayed for one day all inclusive in this hotel. The staff were friendly and efficient but they could have used more staff at the bar to avoid long queues. The food was good with quite a variety, the omlette/pancake chef was very good and the evening entertainment was good. It was very busy but that's only to be expected in summer.
1 night romance trip
Hotel Puerto de la Cruz, Puerto de la Cruz
Excellent4.0 / 5
Hotel P la C - hotel on a steep hill
My stay was fine. The only problem I had was parking a car. The hotel's tiny little parking garage is not big enough for the number of car parkers. If you park on the streets nearby, you have to park on a 50-deg angle, which could be a bit disconcerting for flatlanders. When I was there, the hotel was mostly booked by older German tourists, and sothe hotel had night time shows to keep them entertained. There are a number of nearby restaurants the individual traveler could get to on foot, especially near the nearby supermarket. Sunset views from the top floor public areas were goregeous.
3 night trip

See all reviews

Hotel Puerto de la Cruz, Puerto de la Cruz

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