L'Hermitage Gantois, Autograph Collection

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Overview of L'Hermitage Gantois, Autograph Collection

L'Hermitage Gantois, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants, near Lille Grand Palais

9.0/10 Superb

578 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
224 Rue Pierre Mauroy, Lille, Nord, 59000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Train station pick-up service
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lille Centre Ville
  • Lille Grand Palais - 11 min walk
  • Citadel of Lille - 27 min walk
  • Porte de Paris - 1 min drive
  • Jean-Baptiste Lebas Square - 1 min drive
  • Zenith Arena Concert Hall - 1 min drive
  • Le Palais des Beaux Arts de Lille - 2 min drive
  • Hospice Comtesse - 8 min drive
  • L'Aeronef - 4 min drive
  • Euralille - 7 min drive
  • Lille Cathedral - 9 min drive

Getting around

  • Lille (LIL-Lesquin) - 15 min drive
  • Lille (XFA-Lille Flandres Train Station) - 9 min walk
  • Lille Flandres Station - 9 min walk
  • Lille (XDB-Lille Europe TGV Train Station) - 15 min walk
  • Mairie de Lille Station - 4 min walk
  • Lille Grand Palais Station - 9 min walk
  • Republique Beaux Arts Station - 9 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

L'Hermitage Gantois, Autograph Collection

L'Hermitage Gantois, Autograph Collection puts you 0.6 mi (0.9 km) from Lille Grand Palais and 1.4 mi (2.2 km) from Citadel of Lille. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and Le H, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. The accommodations get good marks from fellow travelers for being quiet. Public transportation is just a short walk: Mairie de Lille Station is 4 minutes and Lille Grand Palais Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 30 per night; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Train station shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa by Hermitage Gantois has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Le H - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Estaminet Gantois - This brasserie specializes in regional cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 29 2022 to August 8 2022 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday:
  • Restaurant

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 18.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 30 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

A lovely hotel
A great place to stay for a trip to Lille. A short walk to the centre and train station.
Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mechael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.
Amber, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Mediocre for 5*
No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Lovely property but could do better.
The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all
Chris, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nathan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful though something is lacking.
While it is a beautiful building the hotel itself does not live up to his potential. While there was nothing glaringly wrong with the hotel it was just not what you would expect from a high quality hotel. The staff was not rude though they were not overly helpful. They took the bags to the room, though when we got to stairs, they said we needed to carry them. I do not mind taking my bags at all, though if you are going to take the bags to the room, then take them all the way. Otherwise do not pseudo-take the bags to the room. The room was spacious and quiet, which we appreciated. The bed was very comfortable. The decor of the room was simple, well kept though old. We have stayed in this hotel twice and both time because there are not a lot of good hotels in Lille. It is a bit off from the center of the city though no much. Next time we will try another hotel. We would recommend that you try the hotel, though each time we were left feeling a little disappointed.
Guillermo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xinyi, 1-night trip with friends
Verified Hotels.com guest review