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Hard Rock Hotel Chicago, Chicago

4 stars
230 North Michigan AvenueChicagoIL60601United States of America, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
WiFi
Bad internet service
2087See all 2,087 Hotels.com reviews
From 2,312 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Chicago, Chicago

Hotel Info: 1800 846 835

from A$248
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Tower)
  • Studio Suite
  • Room, 1 King Bed, City View (Select)
  • Room, 2 Queen Beds, City View (Select)
  • Suite (Tower)
  • Room, 1 King Bed (Platinum)
  • Room, 2 Queen Beds (Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 40 lb

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 8400
  • Conference space size (meters) - 780
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1929
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Hard Rock Hotel Chicago offers 2 private massage treatment rooms to handle guests' relaxation and rejuvenation needs. Facials, massages, and nail treatments are provided by appointment. Guests wishing to enjoy a spa treatment in the comfort of their room can arrange a private appointment for an additional charge.

Dining

Mr. Browns Lounge - This restaurant serves lunch and dinner. Open daily.

Hard Rock Hotel Chicago, Chicago’s small print

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2087 reviews

Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
Room was very noisy, could hear the traffic well on the 14th floor. Wifi as well as tv channels dropped out regularly (partly due to weather) Hotel is beautifully set up and has a great atmosphere. Check-out at noon is a big plus.
1 night trip
Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Great hotel, great location. Chucks, the restaurant has awful coffee.
5 night romance trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Fabulous
Clean, roomy hotel in excellent location
5 night romance trip
Hard Rock Hotel Chicago, Chicago
Fair2.0 / 5
Nice hotel, lack of service.
I stayed for 3 nights and I had no real hassles, but compared to other places I had stayed this far on my trip it was meh. No real service. I asked some questions about the city and was told the concierge wasn't in so they couldn't answer my question. Getting laundry done was really expensive so I just waited until my next stop. It's a clean and cool hotel. The ambiance is real nice. The location is PERFECT. You can hear people come and go from their rooms really easily sadly which meant when I was sleeping in while having a hangover it annoyed the heck outta me, but hey, listening to loud drunk people brings me a bit of comfort! All up, location wise it's perfect, service was just lacking.
3 night business trip
Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
Hard Rock hotel review
The bed was extremely uncomfortable and the chair was hard. The service was great! Over all, the room sucked and the hotel had an old, musty smell. However, a lovely view.
2 night romance trip

See all reviews

Hard Rock Hotel Chicago, Chicago

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