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The Ritz-Carlton, Berlin

Luxury hotel with 2 bars/lounges, near Potsdamer Platz

  • Free WiFi
From
A$373

Image gallery

  • Pool
  • Pool
  • Deluxe Suite, 1 Bedroom - Living Area
  • Presidential Suite, 2 Bedrooms, Non Smoking (Club Lounge Access,Skyline View) - Living Area
  • Pool
Pool. Image 1 of 78.
1 / 78Pool
9.4.Exceptional.
  • MmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmMmmmmmmmmmmmmmmmmmmmmm

    Jan. 4, 2020

  • Perfect place to stay and conduct business during the Berlinale

    Feb. 18, 2020

See all 223 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Shopping
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 303 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

What’s around

  • In Mitte
  • Potsdamer Platz - 3 min walk
  • Mall of Berlin - 4 min walk
  • Sony Center - 4 min walk
  • Berliner Philharmonie - 7 min walk
  • East Side Gallery - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Junior Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking (Carlton)
  • Deluxe Room, 1 King Bed, Non Smoking, Corner
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Presidential Suite, 2 Bedrooms, Non Smoking (Club Lounge Access,Skyline View)
  • House, 1 Double Bed, Non Smoking, View (Ritz-Carlton,Club Lounge Access)

Location

  • In Mitte
  • Potsdamer Platz - 3 min walk
  • Mall of Berlin - 4 min walk

What’s around

Landmarks

  • In Mitte
  • Potsdamer Platz - 3 min walk
  • Mall of Berlin - 4 min walk
  • Sony Center - 4 min walk
  • Berliner Philharmonie - 7 min walk
  • East Side Gallery - 3.7 mi / 5.9 km

Getting around

  • Berlin (BER-Brandenburg) - 26 min drive
  • Potsdamer Platz Station - 4 min walk
  • Berlin Friedrichstraße Station - 21 min walk
  • Berlin Central Station - 25 min walk
  • Potsdamer Place U-Bahn - 5 min walk
  • Mohrenstrasse U-Bahn - 8 min walk
  • Anhalter S-Bahn - 10 min walk

At a glance

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 38 per day; includes in/out privileges)
  • Onsite valet parking (EUR 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 19375
  • Conference space size (meters) - 1800

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

POTS - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Lounge - Onsite café. Open daily.

The Curtain Club - This bar specializes in international cuisine. Open daily.

Fragrances - Onsite cocktail bar. Open select days.

Club Level - Onsite restaurant. Open daily.

Awards and affiliations

The Ritz-Carlton, Berlin is listed in the 2013 Travel + Leisure 500.

Small print

Also known as

  • Ritz Carlton Berlin Hotel
  • The Ritz-Carlton, Berlin Hotel Berlin
  • Ritz Carlton Berlin
  • Ritz-Carlton Berlin Hotel
  • Ritz-Carlton Berlin
  • Ritz Berlin
  • Ritz-Carlton Berlin
  • Berlin Ritz Carlton
  • The Ritz Carlton Berlin
  • The Ritz-Carlton, Berlin Berlin

Optional extras

Self parking costs EUR 38 per day with in/out privileges

Valet parking costs EUR 38 per day with in/out privileges

Rollaway beds are available for EUR 45.0 per night

Buffet breakfast is offered for an extra charge of EUR 38 per person (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz-Carlton, Berlin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 38 per day. Valet parking costs EUR 38 per day. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, POTS offers German cuisine. Nearby restaurants include Peppone (3-min walk), Balzac Coffee (4-min walk), and Essenza (4-min walk).
  • The Ritz-Carlton, Berlin has 2 bars and an indoor pool, as well as a 24-hour fitness center.
9.4.Exceptional.
  • 8.0.Very good

    Great and Perfect

    Ahmed, 4 night business trip, Feb. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    A very well-run, comfortable and elegant hotel. Will happily return.

    Phil, 1 night business trip, Feb. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The stay and comfort and service were excellent and I would highly recommend it

    2 night romance trip, Jan. 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Very Very Meh. I chose the Deluxe Corner Suite for my parent's birthday- so I had high expectations, given the occasion. Pros: Before I arrived, the concierge staff were great in regards, to booking places for dinner and tips on where to go- and they were very nice when we arrived. Room- nice bathroom, two toilets, comfy bed and TV's in both rooms. Great selection of food for breakfast and two very competent waiters (1 was a manager i believe). The hotel is very aesthetically pleasing and the doormen were amazing- welcoming, friendly and chatty! Cons: Arrival - Upon arrival - when chatting the receptionist i mentioned why we were there he said he would upgrade us and come to find us the next day to wish a happy birthday. Great! However in infact no upgrade, no better view, just the room i had booked- a lie basically. I was given a standardised greeting card to which the desk staff said he had "no idea what it was". It all seemed amateurish. They also left an a used room service order and a bottle of cheap & terrible Prosecco. The breakfast (which is actually lovely tbh): I ordered pancakes - which were served with a side of fruit. On 3 out of 3 occasions (100% rate) found fruit/berries either uncleaned or with mold on. Some of the waiters/tresses were clearly inexperienced, making trivial mistakes and becoming panicky it was like watching Faulty Towers/Mr Bean Asked for cleaning in the evening so my mum could use the bath- got given 2 towels in return.. like seriously?

    3 night family trip, Dec. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location at Postdamerplatz, the hotel is modern and quite luxurious.

    2 night business trip, Dec. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    New Favorite Hotel

    Out of all the hotels I've ever stayed in, this was without a doubt the hotel with the best customer service. Everyone from the valet, front desk, to room service, was incredibly helpful and kind. They went out of their way to treat you like a human being and not just a traveler. Every time I return to Berlin, this hotel will be at the top of my list. The room itself was extremely comfortable and spacious. Wonderful bed!

    Tamara, 2 night business trip, Dec. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location excellent. Staff excellent. Hotel rooms excellent Only shortcoming is the pool is too small.

    4 night family trip, Nov. 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice Hotel. Bit restricted re bar options Ie Cocktails or afternoon tea. Would have been better to have an informal bar option as well.

    3 night romance trip, Nov. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel wonderful staff

    I stay in hotels every week travelling with my job so I have became quite discerning. I can not fault this hotel. It is immaculately clean and room and bed were extremely comfortable. But what really sets this hotel apart are the staff. From reception to housekeeping and bar staff all are friendly and super professional. I was alone here on my birthday, I did not mention this but the check in staff noticed. They did not make a fuss (or let me know they knew) but treated me so warmly. They went out of their way to chat to me and make sure I had everything I needed. When I checked out the following morning I was informed that my bar bill was complimentary which was such a lovely gesture, I was quite touched by this as they could have easily just ignored it. From beginning to end my stay was perfect and you can’t get any better than that.

    Pauline, 1 night trip, Oct. 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was good, especially if you like Deco styling - gorgeous public spaces and rooms. Location is perfect for history walks but it's a bit of trek to the Kudamm, the old centre of West Berlin.

    AlexanderK, 1 night romance trip, Oct. 21, 2019

    Verified Expedia guest review

See all 223 reviews