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All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783, Mexico

Puerto Aventuras beachfront property with 10 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Wonderful hotel, Stay for 7 nights and had a wonderful time. Hotel grounds are beautiful…Mar. 27, 2018
  • Very relaxing vacation with a very helpful and upbeat staff.Jan. 29, 2018

Catalonia Riviera Maya Resort and Spa All Inclusive

from A$150
  • Standard Room, Garden View
  • Privileged Suite
  • Privileged Romance
  • Privileged Superior
  • Privileged Family Suite
  • Privileged Superior Ocean View
  • Premium Deluxe

What’s around Catalonia Riviera Maya Resort and Spa All Inclusive

Landmarks

  • On a private beach
  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk
  • Ecopark Kantun Chi - 2.7 mi / 4.3 km
  • Dolphinaris Riviera Maya Park - 2.4 mi / 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

At a glance

Key facts

Size

  • 423 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
Things to do
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 15
  • Year Built – 2000
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

El Mercado - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Creperie - This poolside theme restaurant serves breakfast and lunch. Open daily.

Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

Catalonia Riviera Maya Resort and Spa All Inclusive’s small print

Also known as

  • Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
  • Riviera Maya Catalonia
  • Catalonia Riviera Maya Resort All Inclusive
  • Catalonia Riviera Maya Resort All Inclusive Solidaridad
  • Catalonia Riviera Maya Solidaridad
  • Catalonia Riviera Maya
  • Catalonia Riviera Maya Resort Spa All Inclusive
  • Catalonia Riviera Maya All Inclusive Puerto Aventuras
  • Catalonia Riviera Maya Inclus
  • Catalonia Riviera Maya Resort All Inclusive
  • Catalonia Riviera Maya Puerto Aventuras
  • Catalonia Riviera Maya
  • Catalonia Riviera Maya All Inclusive Puerto Aventuras
  • Catalonia Riviera Maya All Inclusive
  • Catalonia Riviera Maya Resort Spa All Inclusive
  • Catalonia Riviera Maya Inclus
  • Riviera Catalonia Maya Resort

Policies

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Catalonia Riviera Maya Resort and Spa All Inclusive

  • Does Catalonia Riviera Maya Resort and Spa All Inclusive offer free cancellation for a full refund?
    Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Catalonia Riviera Maya Resort and Spa All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Catalonia Riviera Maya Resort and Spa All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there are 10 onsite restaurants. Nearby restaurants include Los Alebrijes (4-min walk), La Caleta (5-min walk), and Restaurant Latitude 20 (6-min walk).

Recent reviews

Good 7.8 From 596 reviews

Exceptional 10.0
Absolutely Amazing
We wish to provide our thanks for such a wonderful stay at your property. A special thanks to Eduardo for the scuba lessons, the wait staff at the pool and the restaurants and the entire staff. I wish to also express our thanks because my wife left her bag in the restaurant at lunch time and forgot about it until after dinner. She was able to get her bag from the reception lost and found and all the money and items inside were untouched. Thank you so much for such honest staff and employees. We really felt at home and truly enjoyed our stay. We hope to be back with our family again soon.
us2 night trip
Good 6.0
Don't get the upgrade
We got there , they offered us an upgrade witch included a spa treatment , dinner in a restaurant of our choice , anda accesar to a prívate beach , spa treatmnets were overbooked , there was no reservation availabe ay any restaurant and everyone had acces to the prívate pool and beach . Si basically worthless upgrade, paid more money for nothing
Umberto Antonio, mx2 night trip
Very good 8.0
Great service from staff ! A bit dated and small , but overall A lovely stay
mx2 night romance trip
Good 6.0
Property showing its age and improvements needed
Property shows its age quite a bit and rooms are outdated. The open concept of the lobby area is okay, but without air conditioning, it can become quite unbearable when it is hot/humid outside. We did not appreciate the people trying to give you sales pitches for the Exclusive Traeler Club. We were approached by several people during our short stay. One of the buffet restaurants was closed at least two out of the four days we stayed there. Didn't even bother check one day. Food is okay in the a la carte restaurants. Buffet is nothing to write home about. B'Loved is pretty much the best spot for breakfast and lunch. Dinner was good, too, but you only get to go there once even with Privileged room. We reserved Privileged Ocean View room, but since we were given an option to upgrade to a Suite, we looked at both and the Suite ended up having almost as good ocean view as the other one (=almost non-existent). Beach is located on a some kind of lagoon, created by concrete blocks submerged in the middle of it to prevent the waves coming in. Interesting concept, but keeps the water nice and calm. Quite a bit of seaweed was also present. Disappointing was also that non-patrons were able to enter the beach area walking from the adjacent street and through the Privileged only beach area without anybody from the staff intervening. Didn't spend much time in the pool area, but they looked okay. All in all, just okay and I don't think I'd want to stay longer than the four days we stayed.
Tomi, us3 night trip

Catalonia Riviera Maya Resort and Spa All Inclusive

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