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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Hotel Santa Maria Novella

4-star4 stars
Piazza Santa Maria Novella 1, Florence, FI, 50123, Italy

4-star hotel with bar/lounge, near Cathedral of Santa Maria del Fiore
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Italy may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great location and friendly staff Taxi only area so if you have a car you need a special…Jul. 21, 2019
  • A lovely hotel with friendly and helpful staff. Very convenient to everything especially…Feb. 9, 2019

Hotel Santa Maria Novella

from A$202
  • Superior Double Room
  • Superior Room, View
  • Single Room
  • Family Room
  • Junior Suite
  • Deluxe Room
  • Suite, City View
  • Junior Suite (3 people)
  • Suite (3 people)
  • Superior Triple Room
  • Superior Triple Room, City View

What’s around Hotel Santa Maria Novella

Landmarks

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Piazza del Duomo - 8 min walk
  • Piazza della Signoria - 10 min walk
  • Ponte Vecchio - 10 min walk
  • Palazzo Vecchio - 11 min walk
  • Uffizi Gallery - 12 min walk
  • Pitti Palace - 13 min walk

Getting around

  • Peretola Airport (FLR) - 23 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 16 min walk
  • Florence Statuto Station - 24 min walk
  • Florence-Cascine Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Italy may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Health club
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This rooftop bar serves light fare only.

Hotel Santa Maria Novella’s small print

Also known as

  • Hotel Santa Maria Novella
  • Santa Maria Novella Hotel
  • Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel
  • Hotel Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 35 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santa Maria Novella

  • Does Hotel Santa Maria Novella offer free cancellation for a full refund?
    Yes, Hotel Santa Maria Novella does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Santa Maria Novella?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Santa Maria Novella?
    Yes. Self parking costs EUR 35 per night.
  • Are pets allowed at Hotel Santa Maria Novella?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Santa Maria Novella?
    You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Hotel Santa Maria Novella?
    Yes. Nearby restaurants include Osteria Pastella (3-min walk), "Il Latini" Restaurant (3-min walk), and Ciro & sons (3-min walk).

Recent reviews

Exceptional 9.4 From 491 reviews

Exceptional 10.0
Great staff and great location
The staffs are friendly. From the front desk to the breakfast staff are friendly and very helpful. Location wise also best. Great hotel and great staff. The only thing that can be improved is the bed. They use 2 single bed and put together. But it is minor for us.
Novi, au5 night romance trip
Exceptional 10.0
Florence Short Stay
We enjoyed our second stay at Hotel Santa Maria Novella. The staff are friendly and helpful and the rooms very comfortable and quiet. The location is great, especially if arriving by train.
Wendy, au3 night trip
Exceptional 10.0
Great location - Florence Charm
Beautiful hotel situated right in Piazza of Santa Novella. The proximity to all historical sites means it is just a short walk to anywhere.
Kathryn, au1 night trip
Exceptional 10.0
Good location
Great location. Great decor. Comfortable room. Hotel staff helpful.
au2 night trip
Exceptional 10.0
Best hotel!!
Fantastic! OMG, super comfortable room, the huge marble bathroom is a big bonus of our stay. We really enjoyed the large selections breakfast, no regrets at all to choose this hotel. The service is also brilliant, definitely recommend. Will return to this hotel again in the future.
Jane, gb1 night family trip
Very good 8.0
OK for one night
A nice room but the bed and pillows were very uncomfortable for us. I realize this is subjective, but the pillows offered no support or cushion at all.
Janet, us1 night trip
Exceptional 10.0
The hotel has an old charm but it’s clean and well maintained. The view from the window is amazing as it is overlooking the Santa Maria Novella church. They even have a welcome champagne brought to our room which is unexpected. Overall, it was a great place and experience for us.
us2 night romance trip
Exceptional 10.0
I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.
us1 night trip
Exceptional 10.0
I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.
us4 night trip
Very good 8.0
Good location, close to train station, easy to check in, the check in is 2pm but we arrive at noon, they let us check in right away.
John, us2 night family trip

Hotel Santa Maria Novella