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Suburban hotel in Burlington with indoor pool and conference center
Standard sort of experience for this style of hotel. However, the lady at check in was…
Nov. 10, 2018
Great frint desl lady (Shanese??? ). Just excellent.
Nov. 13, 2020
This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Rollaway beds are available for CAD 10.0 per night
Pets are allowed for an extra charge of CAD 30.00 per pet, per night
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
Guests under 18 years old are not allowed in the fitness facility.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
location was close to were i was going. Everything i might need was blocks away could have walked to them
mikelecouffe, 1 night romance trip, Nov. 11, 2020
Verified Expedia guest review
Central location. Clean, good adherence to COVID precautions. Very blah breakfast. Business centre did not work.
Brian, 2 night business trip, Oct. 18, 2020
Verified Expedia guest review
Upon entering the lobby to checkin there was a guest at the front desk not wearing a mask despite the Halton Region requirement for masks to be worn inside all public areas and signs posted throughout the hotel advising guests that masks were mandatory. Enroute to our room on the third floor we encountered two more guests in the corridors who were also not wearing masks. Upon reaching our room before we had our door open the room directly across the hall had the door proped open with extremely loud music playing. I immediately returned to the front desk, requested and was given another room on the ground floor near the front desk and informed the front desk personnel of the issues of guests not wearing masks and the noise. The room was spotlessly clean as usual for this hotel and the front desk personnel are excellent.
robert, 1 night trip, Oct. 17, 2020
Verified Hotels.com guest review
The receptionist was not there when we arrived and we waited several minutes. She was friendly, but there was not apology. The room was clean. The common areas should have more hand sanitizer stations available. The breakfast "buffet" is now served by a staff member. It was a little awkward. They were out of brown bread on Saturday morning (really?) The stay was OK.
Julie, 2 night family trip, Aug. 20, 2020
Verified Expedia guest review
Horror Show that started as soon as entering the property.
ThatGuy, 1 night trip, Aug. 19, 2020
Verified Expedia guest review
Room next door was very noisy till 12:30 am then went out only to return at 3:00 am and loud till 4:00 am
Richard, 1 night romance trip, Jul. 25, 2020
Verified Expedia guest review
They took me an extra fifty dollars and didn't get it back
Anwar, 1 night family trip, Jul. 25, 2020
Verified Hotels.com guest review
i always like coming to this hotel the staff are nice the hotel is clean now noises
2 night family trip, Jul. 16, 2020
Verified Expedia guest review
Customer service not great. Likely will not recommend!
Dennis, 1 night romance trip, Jun. 26, 2020
Verified Expedia guest review
Everything was clean, friendly staff, except the hallway was too warm.
Natalie, 2 night romance trip, Jun. 6, 2020
Verified Expedia guest review