I chooses this hotel because I am a long time member of Accor chain. And my expectation was so high because I had excellent experience worldwide in Mercure Hotels and my expectation again have been satisfied fortunately, maybe excluding some issues with the service. But regarding interior the rooms, restaurants, pool. Everything was excellent.
I had a small accident with the night staff. But early morning manager of the hotel Gulya was so polite she immediately solved all issues and everything was arranged for me perfectly and very fast. Finally I was fully satisfy and enjoy my experience with the hotel, thanks Gulya and other duty managers of the hotel. Reaction for claims was proper and fast. I can recommend to all travellers to stay in this new facility Accor chain in my lovely Tashkent. Thank to all staff one more time for hospitality and for my beautiful time which I have found out in MercureTashkent
Dr Ilshat M. Valiullin