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The Empire Hotel & Spa

4.0 star property
Victorian hotel with spa, near Llandudno Pier

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Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Fridge
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding

Why we love this property

Foodie's paradise
This hotel serves up culinary bliss with 2 restaurants and a bar. The day starts right with a complimentary full breakfast to fuel adventures.
Wellness sanctuary
A full-service spa offers daily treatments from aromatherapy to hot stone massages. Health enthusiasts love the sauna, steam room, and club.

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Premium bedding, desk, blackout curtains, iron/ironing board
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  • Free parking
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  • Air-conditioning
9.0 out of 10, Wonderful, 1,000 reviews
The price is AU$253
includes taxes & fees
16 Aug - 17 Aug
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About the area

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Llandudno ski slope - 1 min walk - 0.0 km
  • Llandudno North Shore Beach - 2 min walk - 0.2 km
  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km

Getting around

  • Manchester Airport (MAN) - 94 min drive
  • Deganwy Station - 9 min drive
  • Llandudno Station - 13 min walk
  • Llandudno Junction Station - 13 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪St George's Hotel - ‬6 min walk
  • ‪Meet Me At Eatons - ‬3 min walk
  • ‪Harvey's New York Bar & Grill - ‬4 min walk

About this property

The Empire Hotel & Spa

  • At The Empire Hotel & Spa, you'll be a short five-minute drive from Llandudno Pier and Venue Cymru. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or manicures and pedicures, and Watkins, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1854
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Victorian architecture

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Watkins – This restaurant serves breakfast, lunch and dinner.
Poolside Restaurant – This restaurant serves lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

This property has received its official star rating from Visit Wales.

Also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Is there a pool at The Empire Hotel & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Empire Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at The Empire Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Empire Hotel & Spa and nearby?

Have fun with nearby winter activities such as snowboarding, skiing and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Empire Hotel & Spa also has a sauna and a steam room.

Are there restaurants at or near The Empire Hotel & Spa?

Yes, there are 2 on-site restaurants.

What's the area around The Empire Hotel & Spa like?

The Empire Hotel & Spa is located near Llandudno North Shore Beach, only a short 4-minute walk from Llandudno Pier and 19 minutes' walk from Venue Cymru.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at this hotel offers a variety of choices and is often described as delicious. (18 reviews)
  • The pool area is a lovely addition to the hotel, offering a pleasant space for guests to relax and unwind. (11 reviews)
  • The hotel's spa area is appreciated for its excellent facilities and services. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
Ambience
Restaurant
Bathroom
Bar
Spa

Reviews

Verified

10/10 Exceptional

An absolute gem of a hotel in an excellent location, close to the pier and main shopping streets of Llandudno. Food was fantastic and staff were very friendly and helpful to all our requirements.
Alan, 2-night trip
Verified

8/10 Very good

Nice hotel good location breakfast was good the only thing i would say is that the room and bathroom could do with updating. Thoroughly enjoyed our stay would stay again.
Jonathan, 2-night trip
Verified

10/10 Exceptional

Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Rosamond, 2-night trip
Verified

8/10 Very good

Excellent.hotel near to all the amenities Easy parking Great staff Super foid
peter, 3-night trip
Verified

10/10 Exceptional

Excellent hotel, staff and spa sevices
David, 3-night trip
Verified

10/10 Exceptional

Good breakfast. Lovely room with sea view.
Keith, 2-night trip
Verified

10/10 Exceptional

Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Michael, 4-night trip
Verified

8/10 Very good

Breakfast average. Staff good. Location excellent. Onsite parking available. Clean
Robert, 3-night trip
Verified

8/10 Very good

A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
MICHAEL, 2-night trip
Verified

10/10 Exceptional

Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Geoffrey, 2-night trip
Verified

10/10 Exceptional

We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Andrew Stuart, 2-night trip
Verified

10/10 Exceptional

This hotel is one of a kind - the history of the family business is wonderful and the 4th generation is continuing to invest in the hotel and continue to provide the 5* customer service that the Empire is famous for. They make you feel important and I do believe they value every customer. All the staff are so good at what they do. We Had a wonderful stay again and always look forward to staying here. The pool is lovely, the food exceptional, the service exemplary and the location perfect. We cannot fault any aspect of the hotel. It is the best in town and across the country in our opinion. Thanks for a wonderful stay and thanks to Kamil for taking our bags to the car and even helping to load them into the boot for us. This says it all about the hotel really; nothing too much trouble. See you again soon.
Angela, 2-night trip
Verified

10/10 Exceptional

Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Louise, 2-night trip
Verified

8/10 Very good

Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Michael, 2-night trip
Verified

10/10 Exceptional

Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.
Kathryn, 3-night trip
Verified

10/10 Exceptional

Room was excellent with good views, staff are a credit to the establishment
Kenneth, 2-night trip
Verified

8/10 Very good

Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Jim, 2-night trip
Verified

10/10 Exceptional

Staff were very friendly and helpful.
Stephen, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel and excellent staff
Gary, 3-night trip
Verified

8/10 Very good

The hotel.is really nice - the staff friendly, welcoming and attentive and the decor traditional and really well-kept. Room was clean with loads of wardrobe space and fridge, bed comfy and the breakfast (included) was very good. There seemed to be families of several generations who were repeat visitors and treated by the staff like friends rather than guests. The only reason why I give 4 stars and not 5 is because of the pool and spa area. The changing area isn't near, nor does it have direct access to the pool, the pool was quite cold and the button to activate the whirlpool is nowhere near the whirlpool. You also have to activate the sauna and it took so long to warm up we couldn't use it. The steam room however, was very good. Would I stay again?? If it was a bit less money (it was one of the most expensive hotels in Llandudno), without the pool and spa facilities, then yes.
Stephen, 2-night trip
Verified

8/10 Very good

We were very pleased with our stay at Empire Hotel, all facilities were good
Marjorie, 3-night trip
Verified

10/10 Exceptional

All round excellent, clean and friendly ..
Gary, 2-night trip
Verified

10/10 Exceptional

Always a comfortable stay with delicious food
Bill, 2-night trip
Verified

10/10 Exceptional

Good to find a great room, good food, friendly staff, excellent service all in one deal.
Judith, 4-night trip
Verified

10/10 Exceptional

Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
William, 2-night trip