Grand Harbor Resort and Waterpark

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Overview of Grand Harbor Resort and Waterpark

Grand Harbor Resort and Waterpark

3.5 star property
Family-friendly Dubuque hotel with free water park, connected to the convention center

7.6/10 Good

842 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
350 Bell St, Dubuque, IA, 52001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 spa tubs and lazy river
  • Free water park
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Fitness center
  • Waterslide
  • Room service
  • 24-hour business center
  • Conference center
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Heart of Dubuque
  • Diamond Jo Casino - 1 min drive
  • Mississippi River - 1 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle

About this property

Grand Harbor Resort and Waterpark

A great choice for a stay in Dubuque, Grand Harbor Resort and Waterpark features a free airport shuttle (available 24 hours) and a free water park. Guests can visit the fitness center for a workout or grab a bite to eat at Tony Romas, which serves American cuisine and is open for lunch and dinner. There's a lazy river and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM - 4:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Lazy river
  • Free local shuttle
  • Lifeguard on site

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (1453 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool
  • Free water park
  • Arcade/game room
  • Lazy river
  • 2 spa tubs
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per day
  • Rollaway beds are available for USD 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Cheryl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brittany, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Zachary, 1-night trip
Verified Expedia guest review

8/10 Very good

The water park was a little smaller than the pictures allowed us to see, but overall we had a good time
Jessie, 2-night family trip
Verified Travelocity guest review

8/10 Very good

Great room and staff. Not impressed with the water park. Water was cold, people drinking alcohol, not enough chairs or tables to sit at. Will not visit again
Barbara, 2-night family trip
Verified Expedia guest review

8/10 Very good

Betsy, 2-night trip
Verified Travelocity guest review

8/10 Very good

Fun place for kids
Kayla, 2-night family trip
Verified Expedia guest review

8/10 Very good

Way too packed
The water park was way too packed. Pre-covid it would’ve been too packed. Stop over selling tickets to non hotel guests
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Room was clean, water park was so much fun. 4 bracelets to the waterpark came w the room . Worth the money . Good continental breakfast. Only downside, it was super windy that night, so window was making a whistling noise during the night.
Christina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The elevator situation was surprising that they only had 1 for such a large hotel. The rooms did not get cleaned/beds made or clean towels during our short stay. Rooms and areas of the hotel could have been cleaner and updated. We found old food between the mattress and headboard in our room. I am sure impacted by short staff the water park closed early for weekend nights. The breakfast area was to busy to enjoy the included amenity. I would prefer the option to opt out for a lower rate.The staff was helpful and working hard to keep their guests happy.
Misty, 2-night family trip
Verified Expedia guest review