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The Chapter Kyoto, a Tribute Portfolio™ Hotel

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Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Superior Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of The Chapter Kyoto, a Tribute Portfolio™ Hotel

The Chapter Kyoto, a Tribute Portfolio™ Hotel

3.0 star property
3-star hotel with restaurant, near Kawaramachi

8.0/10 Very good

2 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
341 Shimizucho, Nakagyo Ward, Kyoto

Room options

About this area

What's nearby

  • In Central Kyoto
  • Kawaramachi - 11 min walk
  • Kiyomizu Temple - 39 min walk
  • Nishiki Market - 5 min drive
  • Kyoto University - 5 min drive
  • Heian Shrine - 5 min drive
  • Yasaka Shrine - 7 min drive
  • Nijō Castle - 9 min drive
  • Kyoto Imperial Palace - 9 min drive
  • Kyoto Tower - 14 min drive
  • Fushimi Inari Shrine - 20 min drive

Getting around

  • Osaka (ITM-Itami) - 58 min drive
  • Jingu-marutamachi Station - 8 min walk
  • Sanjo Station - 10 min walk
  • Kyoto Kawaramachi Station - 14 min walk
  • Shiyakusho-mae Station - 4 min walk
  • Sanjo Keihan Station - 11 min walk
  • Marutamachi Station - 14 min walk

Restaurants

  • Fortune Garden Kyoto - 3 min walk
  • Le Bouchon - 3 min walk
  • The Lobby Lounge - 3 min walk
  • Togiya - 4 min walk
  • La Locanda - 4 min walk

About this property

The Chapter Kyoto, a Tribute Portfolio™ Hotel

When you stay at The Chapter Kyoto, a Tribute Portfolio™ Hotel, you'll be within a 15-minute drive of Kawaramachi and Kiyomizu Temple. Guests can visit the fitness centre for a workout or grab a bite to eat at Matsunari, which serves breakfast, lunch and dinner. Public transportation is only a short walk: Shiyakusho-mae Station is 4 minutes and Sanjo Keihan Station is 11 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)

Services

  • Concierge services
  • Laundry facilities

Facilities

  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Portable bath seats
  • Lowered plug sockets in bathroom

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Matsunari – This café serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3880 per person

Children & extra beds

  • Rollaway beds are available for JPY 4840 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

The Chapter Kyoto a Tribute Portfolio Hotel
The Chapter Kyoto a Tribute Portfolio™ Hotel
Hiyori Chapter Kyoto a Tribute Portfolio Hotel
Hiyori Chapter Kyoto a Tribute Portfolio™ Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Kyoto
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel Kyoto

Frequently asked questions

Does The Chapter Kyoto, a Tribute Portfolio™ Hotel offer free cancellation for a full refund?
Yes, The Chapter Kyoto, a Tribute Portfolio™ Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Chapter Kyoto, a Tribute Portfolio™ Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Chapter Kyoto, a Tribute Portfolio™ Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at The Chapter Kyoto, a Tribute Portfolio™ Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at The Chapter Kyoto, a Tribute Portfolio™ Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Chapter Kyoto, a Tribute Portfolio™ Hotel?
Yes, there's an on-site restaurant, Matsunari. Nearby restaurants include The Lobby Lounge (3-min walk), Togiya (4-min walk) and La Locanda (4-min walk).
What's the area around The Chapter Kyoto, a Tribute Portfolio™ Hotel like?
The Chapter Kyoto, a Tribute Portfolio™ Hotel is a short 4-minute walk from Shiyakusho-mae Station and 11 minutes' walk from Kawaramachi.

Reviews

8.0

Very good

8.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Good hardware but sub-par room services.
The lack of cleaning labors was very obvious upon checking in. Even thought I arrived at 4pm the room was not ready. Several groups of visitors were waiting in the lobby for their rooms as well. Then the 1st day of the stay the room was not cleaned when I returned at around 4pm. Had to call the front desk and make an appointment to clean at 6pm while I went out for dinner. The 2nd day it got worse. The room was cleaned when I returned at 9pm but it was only half done. The bed I used was not made. The toilet was probably not cleaned (as the used roll of toilet papers did not fold to triangle as habited in Japan post-cleaning). The supplied USB cable was not returned to its storage. The trash can was cleaned out though but over all it left a very bad impression that the room was not cleaned whatsoever. When I checked out after 3 nights and told the staff at the front desk about this, showing the photos. He looked disinterested, didn't even apologize. Instead he hasted to chase me for paying the city tax. It's hard to believe it's Japanese service. Over all the hotel is new and has really good hardwares, but I guess Japan just lost too many skilled hotel labors during the 2 years of Covid. Maybe we all have to get used to the new service level. Good old days are gone. Also note that even though the hotel is close to Ritz-Carlton, it gets very few taxis coming by. I strongly advise to walk a bit south to Hotel Okura where more taxis are coming by.
JIAN-MING, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jun, 1-night trip
Verified Expedia guest review

6/10 Good

Kentarou, 1-night business trip
Verified Hotels.com guest review