The Gateway Hotel Marine Drive Ernakulam

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Overview of The Gateway Hotel Marine Drive Ernakulam

The Gateway Hotel Marine Drive Ernakulam

4.5 star property
Suburban hotel in Ernakulam North with 3 restaurants and spa

8.4/10 Very good

364 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$102
Price available on 26/6/2022
Map
Marine Drive Ernakulam, Kanayannur, Kerala, 682011
Main amenities
  • 108 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
For families
  • Supervised childcare (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Ernakulam North
  • Centre Square Mall - 9 min drive
  • Bolgatty Palace - 19 min drive
  • Jawaharlal Nehru Stadium - 20 min drive
  • Changampuzha Park - 26 min drive
  • Chinese Fishing Nets - 39 min drive
  • St. Francis Church - 42 min drive
  • Lulu Mall - 30 min drive
  • Spice Market - 44 min drive
  • Amrita Hospital - 41 min drive
  • Mattancherry Palace - 42 min drive

Getting around

  • Cochin International Airport (COK) - 98 min drive
  • Cochin Marshling Yard Station - 7 min drive
  • Tripunittura Station - 14 min drive
  • Kalamasseri Station - 15 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

The Gateway Hotel Marine Drive Ernakulam

The Gateway Hotel Marine Drive Ernakulam offers an airport shuttle (available 24 hours) for INR 2500 per vehicle one-way. You can visit the spa to be pampered with massages, facials, or Ayurvedic treatments, and Bubble Cafe, one of 3 restaurants, serves breakfast, lunch, and dinner. An outdoor pool and a bar/lounge are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers. The restaurant and breakfast get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (4-device limit)
  • Free WiFi in rooms (4-device limit)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Bubble Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Sian - This theme restaurant serves lunch and dinner. Open daily.
Swirl - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for INR 800 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for INR 833 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of INR 600 for adults and INR 600 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2500 per vehicle (one-way, Maximum occupancy 4)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for INR 1500.0 per night
  • Airport shuttle service for children up to age 11 costs INR 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Ernakulam Marine Drive
Gateway Ernakulam
Gateway Hotel Marine Drive
Gateway Hotel Marine Drive Ernakulam
Gateway Marine Drive
Gateway Marine Drive Ernakulam
Marine Drive Ernakulam
Taj Residency Ernakulam Kochi
Gateway Hotel Marine Drive Ernakulam
Kochi The Gateway Hotel Marine Drive Ernakulam Hotel
Gateway Marine Drive Ernakulam
Hotel The Gateway Hotel Marine Drive Ernakulam Kochi
Hotel The Gateway Hotel Marine Drive Ernakulam
Gateway Hotel Marine Drive Ernakulam Kochi
Gateway Marine Drive Ernakulam Kochi
The Gateway Hotel Marine Drive Ernakulam Kochi
Gateway Marine Drive Ernakulam

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Good

Mediocre standard of Gateway not befitting Taj
As a Hotels.com booking I got level 2 and twin beds. I requested higher level and a ki G or queen size bed but was refused. I'm certain I would have got it if I had made a direct booking. The room and the bed were of mediocre standard. The television had burnouts along the margins. The first night was noisy with neighbors singing and baby crying. The extension room that I got was not sound proof.
Roy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Joseph Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Comfortable stay though a bit expensive for the experience. Bar prices are absurdly high. A glass of red wine ( 150 ml)is Rs 1000 !
Manoj, 2-night romance trip
Verified Expedia guest review

2/10 Poor

I booked executive suite with breakfast and dinner But I only got regular sute and only breakfast The hotel needs lots maintenance work
Sunil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience great service
Anagha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, fantastic staff always there to help you. Special mention to Prince. Nithin and Chef Salin and his team at the restaurant. Made use of the business centre which was very convenient. Great food despite the low season due to COVID and how it’s hit the tourism industry. Would always recommend
Kiran, 4-night family trip
Verified Expedia guest review

2/10 Poor

Main draw is that the property on the waterfront, nice view and I could go out for a walk. Inside it was smelly, a bit run down and appears not maintained professionally
Neelakandha Savitri, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Food is great and hospitality is excellent.Location is iconic. I recommend this hotel.
3-night family trip
Verified Expedia guest review

8/10 Very good

Good place to stay
Very good location and property. Good service too.
abe thomas, 1-night business trip
Verified Hotels.com guest review

6/10 Good

freemu, 4-night business trip
Verified Hotels.com guest review