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All properties in Madurai, Tamil Nadu, India

The Gateway Hotel Pasumalai Madurai

4-star hotel in Madurai with spa and outdoor pool

  • Free WiFi and free parking
From
A$73

Image gallery

  • Pool
  • Pool
  • Exterior
  • Aerial View
  • Pool
Pool. Image 1 of 18.
1 / 18Pool
9.4.Exceptional.
  • The one and only place to stay at Madurai

    Mar. 12, 2021

  • Hospitality that others should learn from. Despite the pandemic the hotel is still the…

    Mar. 11, 2021

See all 25 reviews

Official standards

This property advises that it adheres to Tajness - A Commitment Restrengthened (Taj Hotels), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Garden View
  • Superior Room, 1 King Bed, Garden View
  • Executive Room, 1 King Bed, Garden View
  • Superior Room, 2 Single Beds, Garden View
  • Executive Room, 2 Single Beds, Garden View
  • Standard Room, 2 Single Beds, Garden View
  • Deluxe Suite, 1 King Bed (Colonial)

Location

What’s around

Getting around

  • Madurai (IXM) - 50 min drive
  • Tirumangalam Station - 15 min drive
  • Madurai Junction Station - 15 min drive
  • Silaiman Station - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 50 rooms

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Dining

GAD - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Heritage Hotels of India.

Small print

Also known as

  • Gateway Hotel Pasumalai Madurai
  • The Gateway Hotel Pasumalai Madurai Hotel Madurai
  • Gateway Hotel Pasumalai
  • Gateway Pasumalai Madurai
  • Gateway Pasumalai
  • The Gateway Hotel Pasumalai
  • The Gateway Hotel Pasumalai
  • The Gateway Pasumalai Madurai
  • The Gateway Hotel Pasumalai Madurai Hotel
  • The Gateway Hotel Pasumalai Madurai Madurai

Optional extras

Rollaway beds are available for INR 1000.0 per night

Buffet breakfast is offered for an extra charge of INR 670 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 2250 per vehicle (roundtrip)

Wired Internet access is available in public areas for INR 1890 per 24-hour period (rates may vary)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 1600 (from 5 to 12 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Gateway Hotel Pasumalai Madurai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, GAD. Nearby restaurants include Sree Sabarees (2.7 mi), Adyar Anand Bhavan (2.7 mi), and Murugan Idli Shop (2.7 mi).
  • Yes, an airport shuttle is available. The charge is INR 2250 per vehicle roundtrip.
  • The Gateway Hotel Pasumalai Madurai has a spa and an outdoor pool, as well as a fitness center and a garden.
9.4.Exceptional.
  • 8.0.Very good

    Rooms were old. However the location is excellent and the food was good. I was told that the rooms are being refreshed.

    kamal, 2 night family trip, Mar. 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cozy rooms with amazing view

    Best place to stay in Madurai!!!

    SELVAM, 1 night family trip, Feb. 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Room was very spacious clean but it had smell of mold it was on the furniture property is otherwise nice but furniture should be replaced

    Suri, 1 night trip, Feb. 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Quiet, secluded, green property away from the hustle and bustle of Madurai. Faded glory perhaps describes it best.

    2 night romance trip, Dec. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Old heritage property converted to a hotel. Wake up to the chants of the temple city interspersed with the calls of the resident peacocks. Amazingly attentive staff and a proactive general manager. The only place to stay in Madurai.

    1 night trip, Nov. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very clean.courteous staff. I would not recommend eating here as food is not as good as the ambience.

    3 night family trip, Oct. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Palace type rooms are unique. Breakfast is good . Ambience is nice on top of hills

    1 night romance trip, Oct. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was absolutely amazing and the property was stunning. Rooms were gorgeous

    1 night family trip, Jun. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Old Colonial Style Facility with Personal Service

    Unparalleled personal attention from the time you set foot in the hotel. My wife could not eat anything solid because of dental surgery. Mr. Arul and the Chef Suresh came and made sure what she liked and specially cooked for her needs. The staff are excellent. We chose the place because it is a throw back to an old British colonial style bungalow. It is beautifully situated on top of a hill with a wide view of Madurai. There is only one restaurant and its strength is the local food which is excellent in quality. You have good company with many peacocks coming right up to you. The room was large and clean. However, for a Taj hotel one would expect a better a cleaner spa.

    J David, 1 night romance trip, Mar. 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely peaceful oasis in this bustling city. Set on a small hill with far reaching views over the city and surrounding area. Comfortable room and excellent service.

    1 night trip, Jan. 29, 2019

    Verified Expedia guest review

See all 25 reviews