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All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults
All inclusive

Melia Cozumel

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600, Mexico

All-inclusive beachfront property with spa, near Cozumel Country Club and Golf Course
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This resort offers amazing service. Buffet selection and quality is ok. Only 140 or so…Feb. 18, 2020
  • perfect for families, lots of activities. Mar. 8, 2021

Melia Cozumel

from A$259
  • Melia Garden View
  • Melia Ocean View
  • ROYAL SUITE
  • Grand Premium Room
  • Junior Suite (Premium)
  • Premium Suite, 1 Bedroom, Oceanfront

What’s around Melia Cozumel

Landmarks

  • In Zona Hotelera Norte
  • Cozumel Country Club and Golf Course - 15 min walk
  • Playa San Juan - 4 min walk
  • Playa San Juan - 4 min walk
  • Isla Cozumel Biosphere Reserve - 4 min walk
  • Playa San Juan - 9 min walk
  • Maya Heritage Monument - 3 mi / 4.9 km
  • Punta Langosta Pier - 3.9 mi / 6.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 13 min drive

At a glance

Key facts

Size

  • 140 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 5 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service
Things to do
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Miniature golf
  • Paintball
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Surcharge for premium food items
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

YHI Wellness Center has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

La Veranda - Onsite theme restaurant. Reservations are required.

La Iguana - Onsite restaurant. Reservations are required. Open select days.

Cafe Paraiso - Onsite theme restaurant. Reservations are required. Open select days.

La Isla - Onsite buffet restaurant. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Melia Cozumel’s small print

Also known as

  • Meliá Vacation Club Cozumel All Inclusive
  • Meliá Cozumel Golf
  • Melia Cozumel All Inclusive Golf & Beach Hotel
  • Resort Melia Cozumel
  • Melia Cozumel All Inclusive Golf Beach Resort
  • Meliá Cozumel Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive All-inclusive property
  • Meliá Vacation Club All Inclusive
  • Melia Cozumel Cozumel
  • Meliá Cozumel Golf All Inclusive
  • Melia Cozumel Golf All Inclusive
  • Melia Cozumel All-inclusive property
  • Melia Cozumel All-inclusive property Cozumel
  • Meliá Vacation Club Cozumel
  • Meliá Golf All Inclusive
  • Meliá Cozumel Golf
  • Melia Cozumel All Inclusive Golf & Beach Hotel
  • Meliá Cozumel Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of No between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and Stay Safe with Meli� (Meli�).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Melia Cozumel

  • Does Melia Cozumel offer free cancellation for a full refund?
    Yes, Melia Cozumel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Melia Cozumel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Melia Cozumel?
    Yes, there's free self parking.
  • Is there a pool at Melia Cozumel?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Melia Cozumel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Melia Cozumel?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Melia Cozumel?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Buccanos (12-min walk), La Cocay (3.4 mi), and Crazy King (3.4 mi).
  • What is there to do at Melia Cozumel and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Cozumel also has 5 bars, a 24-hour fitness center, and spa services, as well as an arcade and a garden.

Recent reviews

Very good 8.2 From 480 reviews

Good 6.0
OK, but major miscommunication with the Dive shop
This is a pretty middle of the road all inclusive. Food is OK, nothing to rave about. Rooms are fine but we got put in the farthest room from the pool and main beach areas. I booked this last minute for one night to extend a weekend trip and get in a dive. Booked after my conversation with the dive shop after being told that the dive boat left from the pier in from of Melia. Turns out the boat was to pick me up and then transfer me to the actual dive location at the Occidental. On the other side of the island....40 minutes drive away. I ended up taking a taxi as the port closures were iffy all morning (no fault of Melia Dive shop, of course) Had I been given this information before booking, I would probably have just booked the Occidental in the first place. Despite the miscommunication, every at the dive shop was communicative and helpful.
JoAnne, us1 night trip with friends
Very good 8.0
Love the beach, they keep it very clean. People are friendly and happy to help. Food was the downside. Dinner was bad every evening.
Jerry, us5 night trip
Very good 8.0
I really liked the variety of food and. OST of the people were helpful. The mini bar in the room was stocked everyday. The activities director Alex who works for Expedia rented us a cars to go around the island. He told us that we would have a full tank of gas for the day and our cars would be there at 10:00. The cars came late and with no gas!!! After talking with Alex about our concerns he acted as if he didn’t know what we’re talking about! He acts all helpful until there is a problem and then he turns into a no answer for you kind of man. Be watchful for him!!!!
us7 night family trip
Exceptional 10.0
10 days over New Years 2021. We had the best time! The staff was excellent. The Covid protocals and procedures were thorough and consistent. We feared the other guests and their laziness to follow the rules than being in a foreign country. Only cons: The food was varied and good but a little under flavored. Ask for salt and better and all is well. The facilites show a bit of damage from last couple of hurricanes but staff fast at work. Overall we felt safe, made to feel at home and so very relaxed. Definitely do the spa and water sports. Be prepared to be spaced out, wear a mask and make reservations to prevent over crowding.
us8 night family trip
Exceptional 10.0
Melia Cozumel Resort Review
Excellent stay! Entire staff was super friendly, always helpful, and very professional. Food and menu variety was great. Premises were very clean and always well maintained. Rooms very clean and beds very comfortable. No lines for food, drinks, or activities. Great to have wide beach access so close to hotel premises. Would definitely stay again. However, beware of Expedia tour service lobby. The rep quoted am initial false price and then tried to charge 25% more in extra fees. (Note that this tour service is independent from hotel.) Recommend getting tour pricing from other sources.
bruce, us3 night trip
Very good 8.0
The staff in the buffet was extremely nice and friendly. Beach had sargasus during the whole stay. A lot of activities every day. Strict covid measures
us5 night family trip
Exceptional 10.0
Property staff was so kind and cleaned all the time...loved the Christmas Music and quiet peaceful!
Lisa, us5 night family trip
Fair 4.0
Celebrating Birthday
Service was horrible. Basically service was non existente. You would go in to the restaurant and no one would come to service you. Facilities are in bad conditions. They knew we were celebra our birthday's and not even Happy Birthday
Elena, us2 night trip
Exceptional 10.0
Fun in the sun with my son.
Daniel, us2 night family trip
Exceptional 10.0
Exelent stay , love the hotel and for rhe service people congrats 👏👏👏❌⭕❌⭕
Rosalba, us5 night trip

Melia Cozumel