Barcelo La Nucia Palms

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Outdoor pool
Outdoor pool
Pool
Room

Overview of Barcelo La Nucia Palms

Barcelo La Nucia Palms

5.0 star property
Luxury hotel with 3 outdoor pools, near Magic Natura

6.7/10 Good

6 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$218
Price available on 5/6/2022
Map
PARTIDA BUENA VISTA 2, La Nucia, 3530
Main amenities
  • 148 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Self parking
  • Pool bar
  • 24-hour room service
  • Spa services
  • Business center
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Guillermo Amor Municipal Stadium - 6 min drive
  • Villaitana Golf Course - 9 min drive
  • Aqua Natura - 6 min drive
  • Magic Natura - 6 min drive
  • Terra Natura - 6 min drive
  • Benidorm City Hall - 14 min drive
  • Poniente Beach - 18 min drive
  • Terra Mitica - 14 min drive
  • Llevant Beach - 20 min drive
  • Balcony of the Mediterranean - 37 min drive
  • Albir Beach - 18 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 40 min drive
  • La Vila Joiosa Tram Station - 22 min drive

About this property

Barcelo La Nucia Palms

Featuring a rooftop terrace, Barcelo La Nucia Palms puts you within a 10-minute drive of Magic Natura. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Restaurante Naziha, which serves international cuisine and is open for breakfast and dinner. 3 outdoor pools and a poolside bar are other highlights at this luxurious hotel, and rooms offer 24-hour room service and flat-screen TVs.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Covered onsite self parking (EUR 19 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
  • Street parking available

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Composting
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Restaurante Naziha - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
La Santa María - This rooftop bar is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
B-Heaven - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 19 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Barcelo La Nucia Palms Hotel
Barcelo La Nucia Palms La Nucia
Barcelo La Nucia Palms Hotel La Nucia

Frequently asked questions

Overall score and ratings

6.7

Good

9.0/10

Cleanliness

6.7/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

From check-in (which took approx. 1 hour) to the room allocation (which was wrong on the first occasion, to the dinner (which was far short of 5*), to the pool capacity (whereby guests had essentially rushed down before breakfast to throw towels on all the loungers so that by 10am everything was full), the place has a sense of having been rushed into opening without having an experienced team nor set of policies in place. I struggle to see how this can be listed as a 5* hotel and, having stayed at others in the area, can comfortably say that it does not sit in the same category as them.
2-night romance trip
Verified Ebookers guest review

8/10 Very good

Volver
Magnifica decoración y una instalación muy cómoda y actual
jose maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Hotellet i sig är helt fantastiskt, restaurangerna likaså, men det som sticker ut är servicen - världsklass!
Johan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Warning! Borderline Scam
The experience at Barcelo La Nuncia Palms was a big disappointment and borderline scam. Standards reflect a 3 star Motel, not a 5 star ‘luxury resort’, which is also reflected in the service level and compassion towards guests. One can accept a certain level of flaws with a newly opened hotel, but this was completely unacceptable and anyone considering to visit the hotel should be prepared to take a deep breath and monitor their pulse closely. Despite filling in all the information in their “pre check-in form”, we still had to queue and provide the same information again, then to be told that the room would not be ready until later (4 hours after check-in opens). Once arriving in the room, they had forgot towels, amenities, robes, water, etc. which was then blamed on Corona when questioning in the reception… unacceptable. After raising my voice, we received towels and the following day, we received two bottles of water (without bottle opener, not included). The pool area has one shallow pool for kids and one for adults. Despite this, one has to put up with screaming children in the adult pool with jumping and splashing, without the staff saying anything. The level of irritation amongst adults around the pool was high and nobody could relax. The pictures don’t give a fair view of the premises, and the surroundings are depressive with big supermarkets and car dealerships. Again, massive disappointment and I’ll be seeking compensation for these 4 days of misery.
MARTIN GUSTAV, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sympa mais du progrès à faire....
L'hôtel est très bien et encore neuf. Les chambres sont confortables et agréables pour un séjour en famille. La piscine est sympa. Bref tout est agréable...sauf le service. Les réceptionnistes ne vous accueillent même pas avec le sourire. Ça prend une plombe pour s'enregistrer. Le service de boisson à la piscine n'est pas top. Il faut aller commander soit même sa boisson. Bref, pas digne d'un 5*. Du progrès à faire à ce niveau là... On ne vous propose même le petit déjeuner, le spa, etc... Bref, on ne vous encourage pas à consommer.... Dommage!
Paul, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

UN CHECKING PARA OLVIDAR.....
Al ser Hotel de nueva apertura el personal estaba muy perdido, con mucha volunatad pero muy perdido. Lo peor fue el checking, tardamos mas de 45 minutos.........
IGNACIO, 2-night trip
Verified Hotels.com guest review