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Island View Motel

Photo gallery for Island View Motel

Outdoor pool
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Overview of Island View Motel

Island View Motel

4.0 star property
4-star motel with outdoor pool, near Castle Hill

9.2/10 Superb

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
15-19 Victoria St, North Ward, QLD, 4810
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Bar/lounge
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
For families
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In North Ward
  • Great Barrier Reef - 1 min drive
  • Magnetic Island Ferry Terminal - 2 min drive

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 28 min walk

Restaurants

  • Herbert Hotel - 7 min walk
  • City Lane & City Arcade - 9 min walk
  • McDonald's - 13 min walk
  • Yayo’s Restaurant - 9 min walk
  • Bakehouse on Eyre - 14 min walk
Map

About this property

Island View Motel

A great choice for a stay in Townsville, Island View Motel is only 4 mi (6.5 km) from the airport. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket motel include a terrace and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited (max. 1 space per unit)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • Bar/lounge
  • BBQs

Travelling with children

  • Pool gate

What to do

  • Whale watching nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Humane treatment of captive wild animals
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy

Accessibility

  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Cleaning deposit: AUD 150 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 30 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>This property does not have lifts.</p><p>This property uses solar energy, plus eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards, mobile payments and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Island View Motel Motel
Island View Motel North Ward
Island View Motel Motel North Ward

Frequently asked questions

Does Island View Motel offer free cancellation for a full refund?
Yes, Island View Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Island View Motel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Island View Motel?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 6:30 PM.
Are pets allowed at Island View Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Island View Motel?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Island View Motel?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Island View Motel and nearby?
Island View Motel has an outdoor pool and a picnic area, as well as a garden.
Does Island View Motel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Island View Motel like?
Island View Motel is a short 1-minute walk from Great Barrier Reef and 4 minutes' walk from Castle Hill.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Alan, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Great customer service. Quiet. Lovely views. Lovely breeze
Janelle, 2-night trip
Verified Wotif guest review

10/10 Exceptional

The view is amazing
Verified Expedia guest review

6/10 Good

Peter, 1-night trip
Verified Wotif guest review

8/10 Very good

.
Shane, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful location with spectacular views and friendly owners.
Frederieke, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Ali, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, nice clean room. I would stay there next time I am in Townsville.
Peter, 1-night business trip
Verified Wotif guest review

6/10 Good

Pillows very hard and uncomfortable, check in was ‘cross wired’ and while I understand cockroaches are common in the tropics, 6 dead cockroaches on the floor in the room was disconcerting.
Marie, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

Likes: The magnificent view, clean room, comfy beds, good shower, refreshing pool. No dislikes.
Ruth, 2-night family trip
Verified Wotif guest review