Krystal Beach Acapulco
3-star beachfront resort with outdoor pool, near Condesa Beach
- Free WiFi
- All (30)
- Bar/Dining (4)
- Rooms (8)
- Interior (5)
- Exterior (5)
- Fitness/Leisure (6)
- Other (2)
Infinity Pool
Beach
Beach
Waterslide
Outdoor Pool
Outdoor Pool
Romantic Room - Guest Room
Special - Guest Room View
Special - Guest Room
Room - Guest Room
Special - Guest Room
Special - Bathroom
Outdoor Wedding Area
Hotel Front – Evening/Night
Restaurant
Food and Drink
Buffet
Lobby Sitting Area
Lobby
Children’s Play Area – Indoor
Meeting Facility
Banquet Hall
Banquet Hall
Aerial View
Waterslide
Children’s Pool
Special - Guest Room
Special - Guest Room
Buffet
Krystal Beach Acapulco
Infinity Pool[1/30]
It was ok !! Could been better long wait to check in and alot of kids alot of kids!!! No…
Nice rooms, amazing view, clean but two elevators didn't work and we had to go downstairs
Hotels.com™ Rewards
Krystal Beach Acapulco
from A$76- Standard Room, 2 Double Beds, Mountain View
- Room
- Standard Room, 1 King Bed, Mountain View
At a glance
Key facts
Hotel size
- This hotel has 400 rooms
- This hotel is arranged over 19 floors
Arriving/leaving
- Check-in time 3:00 PM-noon
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
- Babysitting/childcare*
- Children's club*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Onsite self parking (MXN 150 per day)
- Onsite valet parking (MXN 150 per day)
Payment types at the property
Other information
- Smoke-free property
FAQs for Krystal Beach Acapulco
Does Krystal Beach Acapulco offer free cancellation for a full refund? Yes, Krystal Beach Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Krystal Beach Acapulco? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Krystal Beach Acapulco? Yes. Self parking costs MXN 150 per day. Valet parking costs MXN 150 per day. Is there a pool at Krystal Beach Acapulco? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Krystal Beach Acapulco? Sorry, pets aren't allowed. What are the check-in and check-out times at Krystal Beach Acapulco? You can check in from 3:00 PM - noon. Check-out time is noon. Are there restaurants at or near Krystal Beach Acapulco? Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Shari Maki (3-min walk), Primos (4-min walk), and El Zorrito (5-min walk).
Recent reviews
Good 6.8 From 450 reviews
Exceptional
Great service and friendly staff
Jonathan, mx2 night business trip
Exceptional
Staff is very nice, view from room very nice. It is a familly oriented hotel so don't be surprised if there are a lots of young kids.
ca1 night family trip
Poor
Unfriendly staff, 1 hour wait to check-in. dirty and foul odor in room. you've been warned, stay at your own risk
us1 night family trip
Fair
No refrigerators in the room All inclusive option shall have refillable supple of drinks inside refrigerator. Wi- Fi connection was terrible, practically unusable.
us12 night romance trip
Very good
BEACH....OTHERS...NO MORE QUESTIONS CANSADO DE ESTA ENTREVISTA FORZADA
us2 night family trip
Good
The property is too old needs an update or a remodelación
Raul, us3 night family trip
Poor
Room was old and in bad shape, no amenities left in the room upon arrival, towels were old and harsh. Staff were not very friendly
us2 night family trip
Poor
This place is worst than a motel , we had to change room because the first one that they gave us was dirty the bed sheets had stains, there was dust everywhere and cigarrette butts everywhere , the hotel is dirty and disgusting , needs. Serious renovation , we went down to the lobby and they put it us in different room, the A/C is not working thay the room is extremely hot , it was cleaner than the first one but still this hotel has very low standards, the place is falling apart , everything is full of dust and rust, the bed sheets have holes and there is no hair dryer , no amenities and the rooms just lack comfort the place looks sad , dirty and disgusting, i was staying here because i was attending a wedding at the venue, i would not stay in this place again not even if they pay me for it .
BerthaS., us1 night romance trip
Fair
The hotel needs a lots of maintenance, it’s old and not well kept. The thermostat on the A/C units don’t work. The employees are excellent and very friendly!
Miguel, us2 night family trip
Poor
There was loud music throughout the nights; one time, the music played til 5 am, no sleep! We had to move rooms due to bad plumbing in the restroom.
us4 night family trip
