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AC Hotel Palacio de Santa Ana by Marriott

Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

Exterior
Minibar, desk, soundproofing, free cots/infant beds
Minibar, desk, soundproofing, free cots/infant beds
Standard Room, 1 King Bed, Non Smoking | Minibar, desk, soundproofing, free cots/infant beds
Minibar, desk, soundproofing, free cots/infant beds

Overview of AC Hotel Palacio de Santa Ana by Marriott

AC Hotel Palacio de Santa Ana by Marriott

5.0 star property
Luxury hotel in Arroyo de la Encomienda with indoor pool and restaurant

8.6/10 Fabulous

170 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Valladolid (VLL) - 20 min drive
  • Valladolid Campo Grande Station - 13 min drive
  • Valladolid (XIV-Campo Grande Train Station) - 13 min drive
  • Valladolid Universidad Station - 16 min drive

Restaurants

  • La Fundición - 5 min walk
  • Wok Asador - 8 min walk
  • Mesón Holidays - 12 min walk
  • La Buena Argentina - Parrilla Urbana - 13 min walk
  • Sidrería asador El topín fartón - 14 min walk

About this property

AC Hotel Palacio de Santa Ana by Marriott

AC Hotel Palacio de Santa Ana by Marriott is a great choice for a stay in Arroyo de la Encomienda. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at LOS JERONIMOS, which serves Spanish cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a terrace. The pool and bar get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (13724 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Height-adjustable showerheads
  • Grab bar in bath
  • Lever door handles

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

LOS JERONIMOS – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
AC Bar – This bar only serves light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

Frequently asked questions

Does AC Hotel Palacio de Santa Ana by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Palacio de Santa Ana by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel Palacio de Santa Ana by Marriott?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at AC Hotel Palacio de Santa Ana by Marriott on 18 Dec 2022 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel Palacio de Santa Ana by Marriott?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel Palacio de Santa Ana by Marriott?
Yes, there's an indoor pool.
Are pets allowed at AC Hotel Palacio de Santa Ana by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel Palacio de Santa Ana by Marriott?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at AC Hotel Palacio de Santa Ana by Marriott?
You can check in from noon - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at AC Hotel Palacio de Santa Ana by Marriott?
No, this hotel doesn't have a casino, but Casino Castilla-Leon (13-min drive) is nearby.
What is there to do at AC Hotel Palacio de Santa Ana by Marriott and nearby?
AC Hotel Palacio de Santa Ana by Marriott has an indoor pool and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near AC Hotel Palacio de Santa Ana by Marriott?
Yes, LOS JERONIMOS offers Spanish cuisine. Nearby restaurants include La Fundición (5-min walk), Wok Asador (8-min walk) and Mesón Holidays (12-min walk).
What's the area around AC Hotel Palacio de Santa Ana by Marriott like?
AC Hotel Palacio de Santa Ana by Marriott is located a short 1-minute walk from Pisuerga.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Review
This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Tony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel but lacks a comparable restaurant.
Anibal, 1-night romance trip
Verified Expedia guest review

6/10 Good

Georgina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilloso espectacular
Igor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hugo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AC Palacio de Santa Ana in Valladolid
We stopped at the Hotel Palacio in Valladolid heading to Santander to catch the ferry. The hotel and room were very nice and the breakfast and evening meal were excellent. The only issue we had (minor) was a Pizza we ordered last minute on our arrival which was very poor. The staff immediately reacted to our disappointment and rectified the problem.
Peter, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty place !
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful old building converted really well into a fine hotel.
1-night romance trip
Verified Expedia guest review