Skip to main content.
All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

SureStay Hotel by Best Western Palmareca

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Blvd. Belisario Dominguez No. 4120-2, Col. Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020, Mexico

3.5-star hotel in Tuxtla Gutierrez with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 455 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Comfort
More comfort would be nice

SureStay Hotel by Best Western Palmareca

from A$56
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

What’s around SureStay Hotel by Best Western Palmareca

Landmarks

  • Marimba Park - 40 min walk
  • Plaza Crystal Shopping Mall - 6 min walk
  • Joyyo Mayu Park - 15 min walk
  • Cana Hueca Park - 17 min walk
  • Plaza las Americas Shopping Mall - 24 min walk
  • Plaza Ambar - 25 min walk
  • Plaza Bonampak Shopping Mall - 29 min walk
  • Mirador Los Amorosos - 31 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 37 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request from 8:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 8:30 AM to 10:30 PM *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Calabaza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

SureStay Hotel by Best Western Palmareca’s small print

Also known as

  • Best Western Palmareca Hotel Tuxtla Gutierrez
  • Best Western Plus Palmareca Suites
  • SureStay Hotel Best Western Palmareca Tuxtla Gutierrez
  • SureStay Hotel Best Western Palmareca
  • SureStay Best Western Palmareca Tuxtla Gutierrez
  • SureStay Best Western Palmareca
  • Best Western Palmareca Hotel Suites
  • Best Palmareca Suites Hotel
  • Surestay By Best Palmareca
  • SureStay Hotel by Best Western Palmareca Hotel
  • SureStay Hotel by Best Western Palmareca Tuxtla Gutierrez
  • Best Western Palmareca Hotel
  • SureStay Hotel by Best Western Palmareca Hotel Tuxtla Gutierrez
  • Best Western Palmareca Tuxtla Gutierrez
  • Best Western Palmareca
  • Tuxtla Gutierrez Best Western
  • Best Western Tuxtla Gutierrez
  • Best Western Plus Palmareca Suites Hotel Tuxtla Gutierrez
  • Best Western Plus Palmareca Suites Hotel
  • Best Western Plus Palmareca Suites Tuxtla Gutierrez

Policies

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Transfer service fee per adult: MXN 100.00 (one-way)
  • Transfer service fee per child: MXN 100.00 (one-way), (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of MXN 109 for adults and MXN 69 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Tuxtla Gutierrez, Chiapas, Mexico

Recent reviews

Superb 9.0 From 292 reviews

Exceptional 10.0
Nice one night stay before flight
Nice choice for a 1 night stay before our flight. Quiet despite being on a very busy street, all rooms are in the back. Great included breakfast. We could not use the airport shuttle (100Mxp pp) because it only goes twice in the morning and our flight was at a different time. Paid 350 MXP for a taxi
John, us1 night trip with friends
Very good 8.0
Things are a changing...
This was my favorite hotel to stay in while in Tuxtla and I travel to the area over 6 times a year on business. There have been some recent changes with how the 'free breakfast' is offered. Previously it was offered through the in house restaurant, which was a fantastic buffet of regional options. However there is now a separate area near the pool area for hotel guests to have a free breakfast which consisted of old over cooked and over heated items, which might be fine if you didn't know what breakfast used to be like. Now you are up charged for the superior breakfast buffet offered by the restaurant hotel. In addition to the excellent customer service offered by the staff, the original breakfast really set this hotel apart from the other near by hotels. However with the recent rate increases and changes with the breakfast, I'm a little more hesitant to stay here in the future (I'm willing to over look the absence of the chocolate cookie and smaller water bottles in the rooms these days).
us1 night business trip
Exceptional 10.0
A very good place for a short stay.
I stayed here for one night only on my way to San Cristóbal de las Casas. It was clean, comfortable, and attractive for a hotel right off a busy road. The service was friendly and helpful and the restaurant more than adequate.
George, mx1 night trip
Very good 8.0
Great deal
The overall stay was pleasant. Out of the three rooms we stayed in, the suite was nice and spacious. The other rooms are a good size. All very clean. All employees are very friendly and helpful. The only issue was that the bed was too hard for our liking, other than that we had a great time and enjoyed our stay at the hotel.
Rosa Maria, us3 night family trip
Very good 8.0
Overnight
It was great! A little noisy. We were staying overnight on our way to Cuba, and we had 9 pieces of luggage but they gave us a 3rd floor room- though they have people to take the luggage, leaving at 5 am with all that luggage was hard.
Bonnie, us1 night romance trip

SureStay Hotel by Best Western Palmareca

Is the description of this property not correct? Tell us