Destination
Guests
All properties in Mumbai, Maharashtra, India

The Emerald - Hotel & Service Apartments

Family-friendly hotel with spa, near Juhu Beach

  • Free WiFi and free parking
From
A$39

Image gallery

  • Guest Room
  • Guest Room
  • Living Area
  • Living Area
  • Guest Room
Guest Room. Image 1 of 78.
1 / 78Guest Room
7.6.Good.
  • It was a comfortable stay and I have done it possibly thrice now. I can recommend that it…

    Feb. 23, 2020

  • The staff and their services are commendable but facility conditions are falling down and…

    Feb. 20, 2020

See all 17 reviews

Official standards

This property advises that it adheres to Operational Recommendations for Hotels (FHRAI - India) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 67 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Juhu
  • Juhu Beach - 28 min walk
  • ISKCON Temple - 29 min walk
  • Linking Road - 19 min walk
  • Versova Beach - 39 min walk
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 3.1 mi / 4.9 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • 1 Bedroom Suite
  • 2 Bedroom Suite
  • Deluxe Room
  • Studio
  • Superior Room
  • Day use room for 4 hrs only between 11 am to 6 pm(same day Check in and Check Out)

Location

  • In Juhu
  • Juhu Beach - 28 min walk
  • ISKCON Temple - 29 min walk

What’s around

Landmarks

  • In Juhu
  • Juhu Beach - 28 min walk
  • ISKCON Temple - 29 min walk
  • Linking Road - 19 min walk
  • Versova Beach - 39 min walk
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 3.1 mi / 4.9 km
  • Bandra Kurla Complex - 4.4 mi / 7.1 km
  • U.S. Consulate General - 5.8 mi / 9.4 km
  • Lilavati Hospital - 3.7 mi / 6 km
  • University of Mumbai - 3.9 mi / 6.3 km
  • P.D. Hinduja Hospital & Medical Research Centre - 4.8 mi / 7.7 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 25 min drive
  • Mumbai Khar Road Station - 4 min drive
  • Mumbai Vile Parle Station - 4 min drive
  • Mumbai Santacruz Station - 4 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time noon-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa

Working away

  • 24-hour business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1997
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The White Lotus Spa. Services include facials and body treatments.

Dining

Sapphire - This fine-dining restaurant specializes in Indian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Small print

Also known as

  • Emerald Hotel Service Apartments Mumbai
  • The Emerald - Hotel & Service Apartments Mumbai
  • The Emerald - Hotel & Service Apartments Hotel Mumbai
  • Emerald Service Mumbai
  • Emerald Hotel & Executive Apartments Mumbai
  • Emerald Hotel Apartments
  • Emerald Hotel Executive Apartments
  • Emerald Executive Mumbai
  • Emerald Hotel Service Apartments Mumbai
  • Emerald Service Mumbai
  • The Emerald - Hotel & Service Apartments Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 1000.0 per night

Buffet breakfast is offered for an extra charge of INR 900 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Emerald - Hotel & Service Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from noon - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Sapphire offers Indian cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Shiv Sagar (9-min walk), Melting Pot (13-min walk), and Saffron (14-min walk).
  • Yes, an airport shuttle is available. The charge is INR 900 per vehicle one-way.
  • The Emerald - Hotel & Service Apartments has a spa and a fitness center, as well as a garden.
7.6.Good.
  • 8.0.Very good

    Staff was the worst. Seems like they didn’t care for their customers. Waited long time for toothpaste. Didn’t get the correct room.

    1 night romance trip, Feb. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Great staff, pleasant room, fantastic food. Wi fi was pretty poor, except for that a terrific place

    Ehud, 7 night trip, Dec. 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was clean and the service was excellent - if called for. The food from the attached restaurant was very nice not to mention being conveniently close. Everything was as advertised and I would be happy to go back there.

    Iain, 8 night trip, Nov. 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Nothing like the pictures. Room is super small. Washroom is really small too and not clean. Towels are all dirty. Had to ask houseleeping to change towels 2-3 times daily and still ended up with dirty towels every time. Location is average too, far form everything.

    Jeevan, 3 night family trip, Oct. 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good hotel and breakfast

    Pravin, 2 night family trip, Jan. 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice Hotel. Location is very good. Overall nice ambience.

    2 night trip, Dec. 2, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel and nice location. Nice apparrmant.

    Mukesh, 11 night trip, Oct. 31, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff friendly and helpful. We got the appartment style because we booked two rooms, so it was fantastic to have a living room and kitchen. Overall it was clean and everythinf went smooth fron check in to check out.

    Kathan, 2 night trip, Aug. 19, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    1. Reasonable price 2. Main road, accessible easily 3. Good veg restaurant, excellent complimentary breakfast 4. Warm, patient hotel staff 5. Good rooms, bathroom, TV - all channels 6. Good room service

    Raju, 1 night trip, May 23, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Loud aircon. Mediocre hotel.

    The aircon was so loud. Hardly slept. Rickety lift. Breakfast was good. Staff are nice. Personally I would rather pay a little extra and get some sleep.

    3 night romance trip, May 14, 2018

    Verified Hotels.com guest review

See all 17 reviews