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Best Western Grand Hotel Francais

3.0 star property
Victorian hotel in historical district in Bordeaux

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Best Western Grand Hotel Francais

Photo gallery for Best Western Grand Hotel Francais

Exterior
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony
Superior Room, 1 Double Bed, Non Smoking, Balcony
Reception

Overview of Best Western Grand Hotel Francais

8.8

Fabulous

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
12 Rue Du Temple, Bordeaux, Gironde, 33000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Room service
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Superior Room, 1 Double Bed, Non Smoking, Balcony

Superior Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Bordeaux City Centre
  • Grand Theater Opera National of Bordeaux - 1 min drive
  • Rue Sainte-Catherine - 1 min drive
  • Place de la Bourse - 2 min drive
  • The City of Wine - 6 min drive
  • Bordeaux Metropole Arena - 9 min drive
  • Matmut Atlantique Stadium - 10 min drive
  • Bordeaux Exhibition Center - 11 min drive

Getting around

  • Bordeaux (BOD-Merignac) - 34 min drive
  • Mérignac-Arlac Station - 8 min drive
  • Cauderan-Merignac Station - 8 min drive
  • Cenon Station - 9 min drive
  • Gambetta Tram Station - 1 min walk
  • Grand Theatre Tram Station - 4 min walk
  • Hôtel de Ville Tram Stop - 6 min walk

Restaurants

  • Le Chien de Pavlov - 7 min walk
  • Bar à Vin du CIVB - 6 min walk
  • Monzù - 3 min walk
  • Miles - 8 min walk
  • Le Scopitone - 2 min walk

About this property

Best Western Grand Hotel Francais

When visiting Bordeaux, Best Western Grand Hotel Francais is a great choice to consider. Public transportation is only a short walk: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 10 per night; discounts available)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.5 for children
  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for EUR 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Parking is available nearby and costs EUR 10 per night (984 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Francais
Best Western Grand Francais
Best Western Grand Francais Bordeaux
Best Western Grand Hotel Francais
Best Western Grand Hotel Francais Bordeaux
Grand Hotel Francais Best Western
Best Western Bordeaux
Bordeaux Best Western
Best Grand Francais Bordeaux
Best Western Grand Hotel Francais Hotel
Best Western Grand Hotel Francais Bordeaux
Best Western Grand Hotel Francais Hotel Bordeaux

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Grand Hotel Francais?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Grand Hotel Francais?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lb per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Grand Hotel Francais?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Best Western Grand Hotel Francais?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Grand Hotel Francais?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (16-min drive) is nearby.
What's the area around Best Western Grand Hotel Francais like?
Best Western Grand Hotel Francais is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Place Gambetta.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nella, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were fantastic, friendly, helpful and knowledgeable. The hotel is beautiful and elegant.
Grant, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We’ll located, comfortable, helpful and pleasant staff.
Bernard, 3-night romance trip
Verified Wotif guest review

8/10 Very good

Difficult to get to the hotel. We are Deaf and no access to use access code.
Donald, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Breakfast is good and the room is clean. Convenient location to all tourist spots.
Anita, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a great location for visiting the sites of Barcelona. They have a great breakfast to start the day.
Edward, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect location to easily explore all the sights! The staff could not have been more friendly and were extremely helpful and accommodating. The room was spacious, bed and pillows wonderful and a great shower. Nothing to complain about. Would stay here again in a heartbeat.
Tom, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is super nice and helpful
Karen, 1-night trip with friends
Verified Expedia guest review