All hotels in Main Beach, Queensland, Australia
1 room, 2 adults
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Palazzo Versace, Main Beach

5 starsThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
94 Seaworld DrMain BeachQLD2731Australia, (02) 8228 1927
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Food
Delicious food
239See all 239 Hotels.com reviews
From 1,801 reviewsTripAdvisor Traveller Rating

Palazzo Versace, Main Beach

Hotel Info: (02) 8228 1927

from A$417
  • Imperial Suite
  • Lagoon Suite
  • Superior Suite
  • Deluxe Suite
  • Superior Room
  • Lagoon Room
  • Three Bedroom Condo (Mid-level)
  • Three Bedroom Condo (Rooftop)
  • Three Bedroom Condo (Pool)
  • Two Bedroom Condo (Mid-Level)
  • Two Bedroom Condo (Rooftop)
  • Two Bedroom Condo (Pool)
  • Broadwater Suite

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

  • Valet parking *

Also known as

  • Palazzo Versace
  • Palazzo Versace Hotel
  • Palazzo Versace Hotel Main Beach
  • Palazzo Versace Main Beach
  • Hotel Versace
  • Palazzo Versace Gold Coast/Main Beach, Australia

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 30.00 per night

Rollaway beds are available for AUD 55 per night

Buffet breakfast is offered for an extra charge of AUD 46 for adults and AUD 23 for children (approximately)

Cribs/Infant beds are available for AUD 45 per stay

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 8.95 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Marina on site
  • Free use of nearby fitness center
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The full-service Aurora Spa Retreat features massage/treatment rooms, sauna, beauty services, steam room, and a hair salon. Facials, manicures and pedicures are also offered.

Dining

Le Jardin - Overlooking the pool, this restaurant serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Il Barocco - Overlooking the pool, this restaurant specializes in seafood and serves breakfast and dinner. Reservations are required.

Vie Restaurant and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Vanitas - Overlooking the pool, this fine-dining restaurant serves dinner only. Reservations are required.

Awards and affiliations

  • This hotel is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of the Leading Hotels of the World.

Palazzo Versace, Main Beach’s small print

Also known as

  • Palazzo Versace
  • Palazzo Versace Hotel
  • Palazzo Versace Hotel Main Beach
  • Palazzo Versace Main Beach
  • Hotel Versace
  • Palazzo Versace Gold Coast/Main Beach, Australia

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 30.00 per night

Rollaway beds are available for AUD 55 per night

Buffet breakfast is offered for an extra charge of AUD 46 for adults and AUD 23 for children (approximately)

Cribs/Infant beds are available for AUD 45 per stay

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 8.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 239 reviews

Palazzo Versace, Main Beach
Fair2.0 / 5
Nearly but not quite
Whilst there was nothing horribly wrong with the hotel itself for what we paid and what we were expecting it was a bit of a disappointment. It's tired. It's in a relatively isolated area if the hotel isn't everything you want then you need to look at other entertainment options and when we went further afield into Surfers Paradise it was even more tired buildings with a generally depressing feel to it. This isn't on the hotel but it's a problem when you don't want to spend all of your time there. It may have been a resort once but it's a long way from there now. The day spa was a highlight, whilst it is positioned in the basement near the carpark entrance which hampers the ambience somewhat it is very good and well worth the money. That said it isn't cheap so be prepared with the credit card! I also take offence these days at big dollar hotels that charge for Wifi. It's a cost of doing business these days and I don't feel like I should have to pay for it. Would we go back? No. It needs a makeover. It's starting to show all of it's 17 years since opening and for us it just wasn't good enough. Not when you gaze out of your window and wish you'd booked the hotel across the road.
1 night romance trip
Palazzo Versace, Main Beach
Fair2.0 / 5
Very disappointed
Mattress needed to be replaced as it had collapsed, pillows were old and thin and the towels had holes in them. When I phoned reception about it I was told that I had booked through a third party, so they were limited to what they could do! Eventually they changed the mattress but the tiwekss were still old with holes. The service was all about them being better than us. I had to move out of the way for staff, I wasn't treated with any kind of respect of service. Even to the point where I felt like changing hotels. Because I booked through a so called third party I wasn't an adequate guest. Even though it was $1000 to stay. The pool area was dirty and messy. everywhere tired and old.
2 night romance trip
Palazzo Versace, Main Beach
Excellent4.0 / 5
Overall stay was ok, found the bar service downstairs was slow had to keep trying to get there attention for service,needs improving. Generally most staff where friendly and helpfull.
5 night romance trip
Palazzo Versace, Main Beach
Outstanding5.0 / 5
A must stay on the Gold Coast
An amazing hotel and an excellent service . This hotel the only one in Australia that you can compare to Dubais luxury hotels
1 night business trip
Palazzo Versace, Main Beach
Excellent4.0 / 5
Lush but little service
The hotel itself is amazing and was probably the most lush and relaxing environment however the actual service- what service!!!! Staff really did try to accommodate their patrons however the lack of staff and lack availability of goods led to much frustration and annoyance. I'm still waiting for beach towels 4 days later had to bring my bath towels or use a friends so I could use a towel. This combined with numerous other things left a sour taste in my mouth- not expected of a 5 star hotel.
8 night family trip

See all reviews

Palazzo Versace, Main Beach

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