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3-star hotel with bar/lounge, near Museum Aan de Stroom
Small rooms, we needed a triple and had a sofa bed which was not at all comfortable.…
Dec. 5, 2019
When booking it states free buffet but at the hotel they say it's complementary. Due to…
Nov. 24, 2020
This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Self parking costs EUR 19 per night with in/out privileges
Airport shuttle service is offered for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
MICHAEL, 2 night business trip, Sep. 23, 2020
Verified Hotels.com guest review
Smart, clean hotel, with excellent, friendly staff. Hotel car park is VERY expensive, but fortunately there is free on-street parking overnight (10h00 - 09h00). Breakfast buffet is very good value and offers a wide selection. Will definitely stay here again.
Peter, 3 night romance trip, Mar. 4, 2020
Verified Expedia guest review
This is a very reliable hotel. Always clean and the staff is super friendly. not a high-end hotel but it does a great job. Free breakfast is always a plus.
Jorge A, 1 night business trip, Feb. 27, 2020
Verified Hotels.com guest review
Excellent staff. Sorted every request quickly and brilliantly. Room excellent as always.
Peter, 3 night trip with friends, Dec. 29, 2019
Verified Hotels.com guest review
Once again, the hotel ignores what I have booked on hotels.com. They offer you selection of different rooms, I select a double bed with sofa bed. On arrival at the property I enter my room and I am confronted with a room with 2 single beds and a small chair. Totally different to what I have booked. This has happened to me at least 3 times at this accommodation. The last time they said it was because I had arrived before the check in time of 3pm, this trip I arrived 5 hours after check in time! Overall the hotel is great,the problem is the descriptions and selection of rooms is a fiction, you may as well not bother choosing. I have tried everything, arriving dead on time, arriving late, arriving early, pretending there is 2 of me, nothing works. Please Holiday Inn Express can you either be more transparent in your selection on Hotels.com, get rid of whoever allocates the rooms or best of all just provide me with the room I have booked! I have stayed here 7 times this year (I like you) you got it right the last 2 times why have you gone back to your old ways. Breakfast is reasonable. Wi-Fi is great, location is brilliant, very clean, friendly staff, but room selection is a fiasco.
Peter, 3 night trip, Nov. 21, 2019
Verified Hotels.com guest review
We had a very hard time finding the hotel when we first arrived in the evening because of construction on the street and because there were no lights on. The building was just black. They said the lights were out of sync because of the time change but that was a week after. They said they would tell maintenance and get it fixed but that was too late for us.
2 night romance trip, Oct. 31, 2019
Verified Expedia guest review
Another great experience at this hotel. My only observation, as always, is that the room is very hot in the evening.
clive, 4 night trip, Oct. 29, 2019
Verified Hotels.com guest review
Staff is not very helpful and does not go out of their way to help you, but this may be how Belgium people are. I am coming from Spain where it is the opposite there. Magnetic card keys only work for an hour, all week multiple trips down to reception to reactivate. I had an accident and was difficult to walk and this just made my stay a nightmare. Breakfast could be improved.
Marco, 7 night business trip, Oct. 26, 2019
Verified Hotels.com guest review
it was a bit far out from the city centre , taxi from the train station was 13 euro, breakfast was very simple but nice and fresh double bed was small double, second bed was terrible kids could not sleep tiny cushions was weird
Elif, 2 night family trip, Oct. 20, 2019
Verified Hotels.com guest review
Location was great, close to MAS Museum with free access to beautiful rooftop view of Antwerp
2 night family trip, Oct. 10, 2019
Verified Expedia guest review