Guests
All properties in Burnaby, British Columbia, Canada

Hilton Vancouver Metrotown

Suburban hotel with restaurant, near Metropolis at Metrotown

  • Free continental breakfast and free Internet
From
A$177

Image gallery

  • Suite, 1 Bedroom, Executive Level - Guest Room
  • Suite, 1 Bedroom, Executive Level - Guest Room
  • Pool
  • Room (Parlor) - Living Area
  • Suite, 1 Bedroom, Executive Level - Guest Room
Suite, 1 Bedroom, Executive Level - Guest Room. Image 1 of 70.
1 / 70Suite, 1 Bedroom, Executive Level - Guest Room
6083 McKay Ave, Burnaby, V5H2W7, BC, Canada
8.6.Fabulous.
  • We were free upgraded to a suite, very spacious. Hotel location is next to a Chinese…

    Oct. 5, 2019

  • All good until departing book cab for 6 25 am. The night before with front desk No…

    May 16, 2019

See all 593 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Bar/lounge
  • Restaurant
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 283 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Seasonal outdoor pool
    • Fitness center
    • Self parking

    For families

    • Free cots/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Metrotown
    • Metropolis at Metrotown - 10 min walk
    • BC Place Stadium - 7 mi / 11.3 km
    • Rogers Arena - 7.4 mi / 12 km
    • Robson Street - 7.7 mi / 12.4 km
    • Vancouver Convention Centre - 7.9 mi / 12.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 2 Queen Beds
    • Suite, 1 King Bed with Sofa bed
    • Executive Room, 1 King Bed, Business Lounge Access
    • Executive Suite, 1 King Bed, Business Lounge Access
    • Executive Room, 2 Queen Beds, Business Lounge Access
    • Deluxe Room, 1 King Bed (High Floor)
    • Deluxe Room, 2 Queen Beds (High Floor)
    • Deluxe Suite, 1 King Bed
    • Studio Suite, 1 King Bed
    • Suite, 1 Bedroom, Executive Level
    • Room (Parlor)
    • Room, 1 King Bed (Shower)

    What’s around

    Landmarks

    • In Metrotown
    • Metropolis at Metrotown - 10 min walk
    • BC Place Stadium - 7 mi / 11.3 km
    • Rogers Arena - 7.4 mi / 12 km
    • Robson Street - 7.7 mi / 12.4 km
    • Vancouver Convention Centre - 7.9 mi / 12.7 km
    • Simon Fraser University - 7.9 mi / 12.7 km
    • Granville Island Public Market - 7.9 mi / 12.7 km
    • Stanley Park - 9.8 mi / 15.7 km
    • Capilano Suspension Bridge - 12.2 mi / 19.7 km

    Getting around

    • Vancouver International Airport (YVR) - 20 min drive
    • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 16 min drive
    • Pitt Meadows, BC (YPK) - 27 min drive
    • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
    • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
    • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
    • Pacific Central Station - 13 min drive
    • Vancouver Waterfront Station - 15 min drive
    • Metrotown Station - 5 min walk
    • Patterson Station - 9 min walk
    • Royal Oak Station - 21 min walk
    map
    See on map
    6083 McKay Ave, Burnaby, V5H2W7, BC, Canada

    At a glance

    Hotel size

    • This hotel has 283 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 2 per room (up to 75 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas (1-device limit)
    • Free wired Internet access in rooms

    Parking

    • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily
    • Restaurant
    • Bar/lounge
    • Snack bar/deli

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Number of spa tubs - 1
    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 14477
    • Conference space size (meters) - 1345
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free grocery shopping service
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Year Built – 1999
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Braille signage
    • Raised toilet seat
    • Lowered peephole/view port in door
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 55-inch LCD TV
    • Pay movies
    • Digital TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)
    • Phone

    Food and drink

    • Fridge
    • Microwave (on request)

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)
    • Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for CAD 15.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    ParkingPay at property

    • Covered self parking costs CAD 19.00 per night with in/out privileges
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 11:00 PM
    • The seasonal pool is open from March to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Hilton Vancouver Metrotown Hotel Burnaby
    • Vancouver Metrotown Hilton
    • Burnaby Hilton Metrotown
    • Hilton Burnaby
    • Hilton Hotel Burnaby
    • Hilton Vancouver Metrotown Hotel
    • Hilton Vancouver Metrotown Burnaby
    • Hilton Vancouver Metrotown Hotel Burnaby
    • Hilton Vancouver Metrotown Hotel
    • Hilton Vancouver Metrotown Burnaby
    • Hilton Vancouver Metrotown
    • Hilton Hotel Burnaby
    • Hilton Burnaby
    • Burnaby Hilton Metrotown
    • Metrotown Hilton Vancouver
    • Vancouver Hilton Metrotown

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 19.00 per night. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and Starbucks (4-min walk).
    • No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
    • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.
    8.6.Fabulous.
    • 6.0.Good

      It’s ok

      I don’t see any service unfortunately. I do love the location, and very fast elevators, and selection of breakfast grab and go. Apparently they are short of staff, so don’t see any service.

      Demeter, 3 night family trip, Oct. 8, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Lovely stay

      Mostly great. At night we had only had hot water, no cold. The concierge didn't believe me, but it was fixed in the morning. Staff on strike outside didn't bother us but I would have preferred to be informed prior to check-in that services were limited.

      Brian, 1 night trip, Sep. 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Clean and nice guest service.

      It was so amazing. Clean and nice guest service. I like to stay in a future too.

      Junseok, 1 night family trip, Sep. 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The front desk clerk was amazing. Super quick check in. The room itself was nice but the bathroom tub/shower was a little dinghy. Would definitely stay there again. Very central to everything.

      Lisa, 2 night family trip, Aug. 22, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff was very friendly and professional! They went out of their way to accommodate us and provided a room to my husband for a meeting he had! Very much appreciated!

      Laetitia Danielle, 7 night romance trip, Aug. 20, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Staffs friendly, easy check in, check out times (noon) well suited for me. Convenient close to shop, transportation sky train, variety restaurant to choose, easy access to bus. Recommended to other.

      2 night trip with friends, Aug. 19, 2021

      Verified Expedia guest review

    • 8.0.Very good

      They need to do better

      Elvis Richard, 7 night romance trip, Aug. 15, 2021

      Verified Expedia guest review

    • 6.0.Good

      Good to note that pool is sized for 1 family very small area plus on top of room charges you are also required to pay 19$ per night for parking

      Cole, 7 night family trip, Aug. 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great view, overall lovely place to stay.

      3 night romance trip, Aug. 14, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Very comfy bed and pillows.

      1 night family trip, Aug. 14, 2021

      Verified Expedia guest review

    See all 593 reviews