JW Marriott Cancun Resort & Spa
Upmarket beachfront resort with spa, near Iberostar Cancun Golf Course
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JW Marriott Cancun Resort & Spa
Photo gallery for JW Marriott Cancun Resort & Spa
Overview of JW Marriott Cancun Resort & Spa
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Restaurant
- Connecting rooms available
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
Main amenities
- Daily housekeeping
- On the beach
- 8 restaurants and 4 bars/lounges
- Full-service spa
- 3 outdoor pools and indoor pool
- Rooftop terrace
- Breakfast available
- 24-hour fitness centre
- Outdoor tennis court
- Sauna
- Steam room
- Children's pool
Feel at home
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (surcharge)
- Connecting/adjoining rooms available
Room options
View all photos for Presidential Suite, 1 Double Bed
Presidential Suite, 1 Double Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
View all photos for Club Suite, 1 Bedroom, Balcony
Club Suite, 1 Bedroom, Balcony
View all photos for Club Suite, 1 Bedroom
Club Suite, 1 Bedroom
View all photos for Premium Room, 1 King Bed, Balcony, Ocean View
Premium Room, 1 King Bed, Balcony, Ocean View
View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View
Deluxe Room, 1 King Bed, Balcony, Ocean View
View all photos for Suite, 1 Bedroom, Non Smoking, Balcony
Suite, 1 Bedroom, Non Smoking, Balcony
View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View
Premium Room, 2 Double Beds, Balcony, Ocean View
View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View
Deluxe Room, 2 Double Beds, Balcony, Ocean View
View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront
Grand Suite, 1 Bedroom, Non Smoking, Oceanfront
View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony
Deluxe Room, 1 Double Bed, Non Smoking, Balcony
About this area
What's nearby
- In Zona Hotelera
- Iberostar Cancun Golf Course - 25 min walk
- La Isla Shopping Mall - 33 min walk
- Delfines Beach - 42 min walk
- Aquaworld - 1 min drive
- El Rey Ruins - 5 min drive
- Chac Mool Beach - 6 min drive
- Forum Beach - 7 min drive
- Cancun Convention Center - 7 min drive
- Gaviota Azul Beach - 10 min drive
- Tortuga Beach - 13 min drive
Getting around
Restaurants
- Puerto Madero - 8 min walk
- Harry's Prime Steakhouse and Raw Bar - 7 min walk
- Porfirio's Cancun - 7 min walk
- Rosa Negra - Cancún - 9 min walk
- Fred's House - 8 min walk
About this property
JW Marriott Cancun Resort & Spa
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
At a glance
Hotel size
- 448 units
- Arranged over 14 floors
Arriving/Leaving
- Check-in time from 3 PM until midnight
- Express check-in/out available
- Late check-in subject to availability
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Babysitting*
- Supervised childcare*
- Children's club*
Pets
- Pets not allowed
- Service animals welcome
Parking
- Free on-site self-parking
- Free on-site valet parking
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge)
- 8 restaurants
- 4 bars/lounges
- Poolside bar
- Swim-up bar
- Coffee shop
- Private dining
- 24-hour room service
Travelling with children
- Children's club (surcharge)
- Children's pool
- Playground
- Supervised childcare (surcharge)
What to do
- On the beach
- Tennis
- Fitness classes
- Pilates classes
- Yoga classes
- Shopping
- Golfing nearby
Working away
- Business centre
- Meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Romance packages
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- 24-hour fitness centre
- 3 outdoor pools
- An indoor pool
- Shopping centre on-site
- Full-service spa
- Hot tub
- Outdoor tennis court
- Sauna
- Steam room
- Banquet hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Hand-held shower heads
- Closed-captioned TV
- Lowered plug sockets in bathroom
- Lowered view port in door
- Lowered locks/deadbolt
- Height-adjustable showerheads
- Grab bar near toilet
- Transfer shower
- Lever door handles
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- LED television
- Premium cable channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout curtains
- Turndown service
- Premium bedding
- Free cot/infant bed
- Free rollaway/extra bed
What to enjoy
- In-room massage
- Balcony
Freshen up
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Wireless Internet access (speed of 25+ Mbps)
- Phone
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- LED light bulbs
- Recycling
Special features
Spa
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Sedona Grill – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Resort fee: USD 41.65 per accommodation, per night
- Resort fee inclusions:
- Additional inclusions
- Fitness/yoga classes
- Internet access (may be limited)
- Sporting facilities or equipment
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 28 per person
- Airport shuttle service is offered for an extra charge of USD 18.00 per person (one-way)
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Children's club access is available for an extra charge
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.