Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Olas Altas Inn Hotel & Spa

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • In-room childcare (surcharge)
  • Dry cleaning/laundry service
  • Free self parking
Ave Del Mar No 719, Mazatlan, SIN, 82140, Mexico

Family-friendly hotel with outdoor pool, near Playa Norte
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • In-room childcare (surcharge)
    • Dry cleaning/laundry service
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It was great Jan. 15, 2021
  • They are very conscientious in following hygienic preventive measures for COVID. Very…Sep. 20, 2020

Olas Altas Inn Hotel & Spa

from A$61
  • Standard Room
  • Executive Suite, 1 King Bed

What’s around Olas Altas Inn Hotel & Spa

Landmarks

  • Playa Norte - 7 min walk
  • Mazatlan Aquarium - 9 min walk
  • Teodoro Mariscal Stadium - 19 min walk
  • La Gran Plaza Mall - 27 min walk
  • Plaza Machado - 2.6 mi / 4.2 km
  • Jose Maria Pino Suarez Municipal Market - 2.6 mi / 4.3 km
  • Olas Altas Beach - 2.8 mi / 4.5 km
  • El Faro Lighthouse - 4.3 mi / 6.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 29-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Olas Altas Inn Hotel & Spa’s small print

Also known as

  • Olas Altas Inn Hotel Mazatlan
  • Olas Altas Mazatlan
  • Olas Altas
  • Olas Altas
  • Olas Altas Inn & Spa Mazatlan
  • Olas Altas Inn Hotel & Spa Hotel
  • Olas Altas Inn Hotel & Spa Mazatlan
  • Olas Altas Inn Hotel & Spa Hotel Mazatlan

Policies

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Breakfast costs between MXN 100 and MXN 200 for adults, and MXN 100 and MXN 200 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Olas Altas Inn Hotel & Spa

  • Does Olas Altas Inn Hotel & Spa offer free cancellation for a full refund?
    Yes, Olas Altas Inn Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Olas Altas Inn Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Olas Altas Inn Hotel & Spa?
    Yes, there's free self and valet parking.
  • Is there a pool at Olas Altas Inn Hotel & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Olas Altas Inn Hotel & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Olas Altas Inn Hotel & Spa?
    You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Olas Altas Inn Hotel & Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include Ocean Grill (13-min walk) and Carnitas El Bigotes (15-min walk).
  • What is there to do near Olas Altas Inn Hotel & Spa?
    Recommended spots to visit include Playa Norte (7-min walk) and Mazatlan Aquarium (9-min walk), along with Teodoro Mariscal Stadium (1 mi) and La Gran Plaza Mall (1.4 mi).

Recent reviews

Good 7.4 From 253 reviews

Poor 2.0
Terrible service and everything it’s bad pool is bad
Lalo, us2 night family trip
Poor 2.0
Nothing good pool was bad I almost broke my fingers have hole in the pool tiles missing berry bad I wish never go there I pay for noting good
Lalo, us3 night family trip
Very good 8.0
Very clean, good customer service, food is great, great bar attendee miguel was awsome will be going back..
Eo1983, us4 night family trip
Poor 2.0
The beds were super hard sheets were dirty upon arrival bad customer service
Juan, us4 night family trip
Poor 2.0
Maid took my deposit slip and cashed it in. Then the entire staff didn’t help. I regret to write the truth that this hotel is not friendly smx they are not Covid responsible as more people are allowed in the pool area than the standard say.
us3 night trip
Exceptional 10.0
Staff is very friendly and helpful. Good parking. Nice pool. Some rooms have ocean view.
ca1 night romance trip
Good 6.0
I liked the security but didn’t like we couldn’t bring our own alcohol to the room plus no fridge in room it’s not like we can bring a lot, building needs to be remodeled pieces of tiles in swimming pool where on the bottom so we kept stepping on them the bell boy was very helpful but the girls in reception where almost rude like we where a bother I mean we had questions we are tourist so it’s expected to ask ?s 🙄 and location was not bad almost in the middle of Malecón.
us7 night family trip
Very good 8.0
Personnel is very helpful and friendly. The location is perfect for going for a walk, party or just relaxing
us9 night family trip
Very good 8.0
Communicate in English was laking,difficult trying to understand spainish
ca5 night romance trip
Poor 2.0
We booked a room at the hotel through Expedia.com which we thought was a Pet friendly and once we arrived we were humiliated by staff and refused our room.
Jose, us1 night family trip

Olas Altas Inn Hotel & Spa