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Occidental at Xcaret Destination - All Inclusive, Riviera Maya

4 stars4 stars
Carretera Federal 307, KM 282Chetumal a Puerto Juarez, Xcaret, Riviera MayaQROO77710Mexico, (02) 8228 1927

All-inclusive beachfront resort with spa, near Xcaret Eco Theme Park
  • Free buffet breakfast and free parking
Good3.9 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
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From 12,885 reviewsTripAdvisor Traveller Rating

Occidental at Xcaret Destination - All Inclusive, Riviera Maya

Hotel Info: (02) 8228 1927

from A$157
  • Deluxe Concierge Unlimited XCARET Xperience
  • Deluxe Concierge
  • Royal Level Luxury
  • Deluxe Romance
  • Royal Level Suite
  • Deluxe Room
  • Junior Suite
  • Deluxe Romance Unlimited XCARET Xperience
  • Royal Level Luxury Unlimited Xcaret Xperience
  • Deluxe Unlimited Xcaret Xperience
  • Junior Suite Unlimited Xcaret Xperience

At a glance

Key facts

Hotel size

  • This hotel has 765 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 12 and under)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 11 restaurants
  • 10 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Free reception
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Swim-up bar
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 12594
  • Conference space size (meters) - 1170,29
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2016
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Kids' club
  • Supervised activities for children ages 12 years old and younger

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

Dining

Le buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sonora Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Los Olivos - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

D Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Miniature golf on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Occidental at Xcaret Destination - All Inclusive, Riviera Maya’s small print

Also known as

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Xcaret Destination All Inclusive Playa del Carmen
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Xcaret Destination Playa del Carmen
  • Occidental Grand Resort All Inclusive
  • Occidental Xcaret Destination All Inclusive

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 654 per person (one way)

Airport shuttle for children between the ages of 0 and 12 costs MXN 654 (one-way)

WiFi is available in guestrooms for MXN 327 per night (rates may vary)

WiFi is available in public areas for MXN 325 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Occidental at Xcaret Destination - All Inclusive, Riviera Maya

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