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Mercure Krakow Fabryczna City

Property class: 4
Pet-friendly hotel with indoor pool, connected to the convention centre, near Tauron Arena Kraków

Choose dates to view prices

Near Oskar Schindler Factory, Mercure Krakow Fabryczna City offers an upscale retreat with a garden and international cuisine at FABRYCZNA 13 restaurant. Unwind in the sauna, lounge by the indoor pool or children's pool, or get active at the health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Children's pool
  • Room service
  • Conference centre
  • 10 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
The current price is AU$161
includes taxes & fees
27 Apr - 28 Apr

Why we love this property

Culinary magic awaits
International cuisine takes centre stage at the hotel's restaurant. The bar crafts creative libations. Breakfast offers diverse, locally-sourced options.
Heated bathroom luxury
Warm up those toes on heated bathroom floors. This hotel adorns each guestroom with curated, individual furnishings for a unique stay.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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9.6 out of 10, Exceptional, 585 reviews
The price is AU$174
includes taxes & fees
19 Apr - 20 Apr
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About the area

Map
Fabryczna 13, Kraków, 31553

What's nearby

  • Tauron Arena Kraków - 19 min walk - 1.6 km
  • Royal Road - 4 min drive - 2.2 km
  • Planty Park - 5 min drive - 2.5 km
  • Kraków Barbican - 5 min drive - 2.5 km
  • Oskar Schindler Factory - 5 min drive - 2.4 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 40 min drive
  • Kraków Łobzów Station - 8 min drive
  • Turowicza Station - 9 min drive
  • Wieliczka Rynek-Kopalnia Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ramen Shop - ‬10 min walk
  • ‪Restauracja Margit - ‬19 min walk
  • ‪PiCaffè - ‬17 min walk
  • ‪Trattoria Da Marco - ‬12 min walk
  • ‪Tranquilo - ‬14 min walk

About this property

Mercure Krakow Fabryczna City

At Mercure Krakow Fabryczna City, you'll be a short five-minute drive from Oskar Schindler Factory and Tauron Arena Kraków. Guests can visit the health club for a workout or grab a bite to eat at FABRYCZNA 13, which serves international cuisine. An indoor pool, a bar/lounge and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (PLN 70 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Bike rentals nearby

Working away

  • 10 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (23681 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Bike parking
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

FABRYCZNA 13 – This restaurant specialises in international cuisine.
FABRYCZNA 13 BAR – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PLN 135.0 per day
  • Guests must contact this property in advance to reserve high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 70 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Frequently asked questions

Does Mercure Krakow Fabryczna City offer free cancellation for a full refund?

Yes, Mercure Krakow Fabryczna City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Krakow Fabryczna City?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Krakow Fabryczna City?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Krakow Fabryczna City?

Yes. Self-parking costs PLN 70 per day.

Is an airport shuttle service offered by Mercure Krakow Fabryczna City?

Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.

What are the check-in and check-out times at Mercure Krakow Fabryczna City?

Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Mercure Krakow Fabryczna City and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club.

Are there restaurants at or near Mercure Krakow Fabryczna City?

Yes, FABRYCZNA 13 offers international cuisine.

What's the area around Mercure Krakow Fabryczna City like?

Mercure Krakow Fabryczna City is a short 16-minute walk from Cracovia Business Center and 19 minutes' walk from Kraków Plaza.

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Reviews

Mercure Krakow Fabryczna City Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.2

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as amazing, wonderful, delicious, and perfect with a good spread of choices. (12 reviews)
  • Parking is easy, economical, and free on weekends. (3 reviews)
  • The spa facilities were excellent and a great way to relax after a busy day. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Restaurant
Room
Bathroom
Breakfast
Trip
Bar

Reviews

Verified

10/10 Exceptional

Amizing place
izhak, 1-night trip
Verified

10/10 Exceptional

Cool spa area, good restaurant at the food hall, big rooms.
Aleksandra, 3-night trip
Verified

10/10 Exceptional

Very spacious room… Polite staff
Curtis, 2-night trip
Verified

10/10 Exceptional

The staff was super friendly and helpful and the room was amazing.
Samuel, 2-night trip
Verified

10/10 Exceptional

Everything was spot on
Lukas, 1-night trip
Verified

8/10 Very good

Plenty of choice for Breakfast. Staff friendly and very approachable. No information prior/while making a reservation that the sauna is closed. Children age below 12 years old were allowed in the Jacuzzi. No email address to communicate with the property directly. No one has responded to the messages sent to the property via Hotels.com chat
Natalia, 4-night trip
Verified

10/10 Exceptional

Lovely staff and fantastic gym and fitness area.
Saga Jenny, 6-night trip
Verified

10/10 Exceptional

Just some highlights could improoved as some sparkling and still water with a few fruits and tea "corner " in the spa zone for refreshment
Branislav, 1-night trip
Verified

10/10 Exceptional

Excellent location, spacious rooms and good spread for breakfast.
Sudhir, 5-night trip
Verified

8/10 Very good

Nice room and breakfast perfect
Marieke Van, 4-night trip
Verified

10/10 Exceptional

Great hotel, excellent breakfast, facilities and friendly staff.
Patrick, 5-night trip
Verified

10/10 Exceptional

Quiet little spot
Danai, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel
Jolanta, 4-night trip
Verified

10/10 Exceptional

Great food options + a cook school! Parking is close and easy! Not too far from city centre (walkable)
Joshua, 3-night trip
Verified

10/10 Exceptional

We enjoyed the comfort and super hospitality in a luxurious environment.
Joanna, 7-night trip
Verified

10/10 Exceptional

Super
Jens, 3-night trip
Verified

8/10 Very good

The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach.
Barry, 2-night trip
Verified

10/10 Exceptional

Stylish and wonderful Hotel
Sebastian, 3-night trip
Verified

10/10 Exceptional

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Petr, 3-night trip
Verified

4/10 Fair

Staff weren’t friendly. They just got the “task” done. Didn’t have any sense of hospitality. Room was ok but tv didn’t work and the shower was very damaged with water spraying in all directions. You can stay here but don’t expect a lot of warmth and hospitality
Mumtaz, 3-night trip
Verified

10/10 Exceptional

Nice hotel

A very nice hotel. The swimming pool was quite busy as part of it was used by a swimming school but all in all a pleasant stay.
Bård Eirik, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel lovely rooms great breakfast would thoroughly recommend
Colin, 3-night trip
Verified

10/10 Exceptional

Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back!
Anna, 3-night trip
Verified

4/10 Fair

I was really very disappointed by our check in We were asked to check in online early and did so by adding our passport details On arrival we had almost a 20m wait to be even seen, there was apparently no value in doing an online check in and the receptionist was both rude and despondent I look forward to hearing how you will remedy this Hannah
Hannah, 3-night trip
Verified

10/10 Exceptional

Lovely and welcoming staff, i recommend
Jolly, 3-night trip