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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Oasis Palm All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Langosta Beach
  • Free buffet breakfast and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The hotel "resort" charge more for all-inclusive packages. I paid more for it, but their…Dec. 15, 2020
  • For me everything is perfect and OK except the rooms they look like a motel room the…Oct. 15, 2020

Oasis Palm All Inclusive

from A$227
  • Standard Room Non Refundable (Up to 2 Kids eat and stay free)
  • Standard Room (Up to 2 Kids eat and stay free)
  • Family Room (Up to 2 Kids eat and stay free)
  • Superior Room (Up to 2 Kids eat and stay free)

What’s around Oasis Palm All Inclusive

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 22 min walk
  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Cancun Golf Club at Pok Ta Pok - 41 min walk
  • Escenica Tower - 3 min walk
  • Museum of Popular Mexican Art - 5 min walk
  • Jardín del Arte - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

At a glance

Key facts

Size

  • 214 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The check-in location differs from the property location. To check in, go to https://www.oasishoteles.mx:643/preregister/search To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-2 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transport

Parking

  • Free onsite valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 7 restaurants
  • 7 bars/lounges
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Snorkelling nearby
  • Pool sunloungers
  • Sauna
  • Pool umbrellas
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball
  • Golf green fees

Lessons/classes/games
  • Bartending
  • Cooking
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

Spa

Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Sisal Buffet - Onsite buffet restaurant.

Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.

Los Agaves - Onsite restaurant. Open daily.

Dos Lunas - Onsite restaurant. Open daily.

La Bamba - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Snorkelling nearby

Oasis Palm All Inclusive’s small print

Also known as

  • Oasis Palm All Inclusive All-inclusive property Cancun
  • Oasis Palm Beach Resort Cancun
  • Oasis Palm Hotel Cancun
  • Oasis Palm Inclusive Inclusive
  • Oasis Palm All Inclusive Cancun
  • Oasis Palm All Inclusive All-inclusive property
  • Oasis Palm All Inclusive All-inclusive property Cancun
  • Oasis Palm All Inclusive
  • Oasis Palm Cancun
  • Oasis Palm
  • Oasis Palm All Inclusive All-inclusive property
  • Palm Oasis
  • Oasis Palm All Inclusive All-inclusive property
  • Oasis Palm Beach Cancun
  • Oasis Palm Beach Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Cash deposit: USD 30 per stay for guests under 26 years old

Optional extras

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per day (rates may vary)

WiFi is available in public areas for USD 10 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Oasis Palm All Inclusive

  • Does Oasis Palm All Inclusive offer free cancellation for a full refund?
    Yes, Oasis Palm All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Oasis Palm All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Oasis Palm All Inclusive?
    Yes, there's free valet parking.
  • Is there a pool at Oasis Palm All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Oasis Palm All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Oasis Palm All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Oasis Palm All Inclusive?
    Yes, there are 7 onsite restaurants. Nearby restaurants include La Dolce Vita (2.9 mi), Rino Pizza Time (3 mi), and Locanda Paolo (3.1 mi).
  • Is there an onsite casino at Oasis Palm All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
  • What is there to do at Oasis Palm All Inclusive and nearby?
    Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars and a sauna, as well as a fitness center.

Recent reviews

Good 7.0 From 603 reviews

Very good 8.0
I loved the property itself. The staff was very friendly and always there for you. The food was not very good but it was decent at the restaurant Sisil’s. The fish tacos and coconut chicken were wonderful. But that was about it. Do not go to the fancy restaurants. The food was terrible.
Just, us4 night romance trip
Exceptional 10.0
Everyone was really nice food was great! They are way more sanitized and clean than any place in America for Covid. Felt more safe here as I always do in Cancun everyone speaks good English
Moses, us4 night family trip
Very good 8.0
Me quedo satisfecha con mi estancia y con ganas de regresar muchas gracias
Liliana, us4 night family trip
Exceptional 10.0
Very covid conscious,all employees wearing face masks,temperature checked upon arrival ,rooms kept very tidy this hotel is family oriented,kids have a designated pool,@ the beach the water stays rather calm, you can choose from a variety of restaurants where you can find very good seafood,authentic Mexican food ,or have a burger, & pizza
Jp, us4 night family trip
Good 6.0
It was okay. Staff didn't seem to enjoy their jobs for the most part and outdoor bars and the indoor coffee shop were understaffed. The restaurants were good at times but far from special. I wouldn't stay here again.
Tim, us7 night family trip
Good 6.0
It should be known that the Grand Oasis Palm and the Oasis Palm are the same resort. When you search, they come up as 2 different resorts. With the Grand you get different options.....like a refrigerator. When just booking through the Oasis Palm (not the Grand) you don't have a refrigerator in your room, or an ice bucket or any access to ice. So be prepared for not cold water. You also have to pay daily for your safe if you want one in your room, and its a key safe. If you lose the key (which we did) it was another $106 fee , so just be aware of that. Internet is also another daily fee if you need that.
Cynthia, us7 night family trip
Fair 4.0
DO NOT STAY HERE!!!!!!
We would never stay here again. We changed our reservation over 24hrs in advance and were not refunded for the day we didn’t use. We asked to speak to someone and they gave us a number in Panama where the admin is based! The customer service from the admin/management is horrible, they question and challenge you - zero awareness of customer service and no empathy towards you or the problem presented They promised only 30% booking due to COVID-19 requirements, and that was clearly not the case, the pool and beach were so crowded it was impossible to keep a safe distance. Most restaurants didn’t have AC We waited up to 1.5hrs to eat dinner and they were still about to refuse service since they close at 10pm, we had to talk to 3 managers to be able to have dinner. The managers were argumentative and defensive. However, since we didn’t back down and let them know we would make a scene, they let us eat there and also gave us a pass to eat breakfast at a nicer restaurant than we were entitled to The hotel is next to the marina which makes the water dirty and the buoys so close to shore it makes the area where you can swim very small and crowded. The toilet in Both of our bedrooms didn’t work very well and neither did the AC in one of them. The pool closes early (6-7pm). The field employees (bar tenders, waiters, hosts, etc) were very nice and polite, the lack of organization and poor mgmt that made this a frustrating experience. Stay somewhere else!
Meyacir, us4 night trip with friends
Fair 4.0
The Hotel restaurants the food are has no flavor, the italian one is everthing less Italian. Lol. I never step in this hotel anymore. All inclusive, the food and variety is so cheap. Got kind poisen food. Had diarrhea. The showers water the faucet water smells stinks.
Ronaldo, us6 night family trip
Fair 4.0
Masks were not required and people were way too comfortable during a pandemic. I was very uncomfortable with lack of social distancing. There were lots and lots of people in the pools. The food was not great either. I was disappointed ☹️
Gloria, us5 night family trip
Poor 2.0
We didn't stay at Oasis Palm it was closed when we got there they sent us to the Grand Oasis Cancun it was a bigger hotel with more swimming pool area more restaurants but the beach was filthy and the entertainment wasn't as good as the Palm we've stayed at the palm before and in our opinion it's the better of the two sometimes in life bigger isn't better.
us7 night family trip

Oasis Palm All Inclusive