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Fairmont Chateau Whistler Gold Experience

Photo gallery for Fairmont Chateau Whistler Gold Experience

Lounge
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Fairmont Gold, Executive Suite, 1 King Bed | In-room safe, laptop workspace, iron/ironing board

Overview of Fairmont Chateau Whistler Gold Experience

Fairmont Chateau Whistler Gold Experience

5.0 star property
5-star ski-in/ski-out hotel with spa, near Whistler Blackcomb Ski Resort

9.6/10 Exceptional

124 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
4599 Chateau Blvd, Whistler, BC, V8E 0Z5
Main amenities
  • 5 restaurants
  • Daily housekeeping
  • Free area shuttle
  • Full-service spa
  • Golf course
  • Health club
  • Indoor pool and outdoor pool
  • Sauna
  • Ski rentals
  • Ski storage
  • Ski-in/ski-out access
  • Valet parking
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Garden
  • Separate bath and shower
  • Terrace

Room options

About this area

What's nearby

  • In Blackcomb
  • Whistler Blackcomb Ski Resort - 1 min walk
  • Whistler Mountain Bike Park - 1 min drive
  • Scandinave Spa Whistler - 5 min drive
  • Peak 2 Peak Gondola Blackcomb Ski Lift - 9 min drive

Getting around

  • Whistler, BC (YWS-Green Lake Seaplane Base) - 8 min drive
  • Whistler Station - 11 min drive
  • Free local area shuttle

Restaurants

  • Longhorn - 11 min walk
  • Dubh Linn Gate Old Irish Pub - 10 min walk
  • Earl's Restaurant Ltd - 9 min walk
  • El Furniture Warehouse Whistler - 11 min walk
  • Mongolie Grill - 9 min walk
Map

About this property

Fairmont Chateau Whistler Gold Experience

With ski-in/ski-out access, Fairmont Chateau Whistler Gold Experience allows you more time for downhill skiing and cross-country skiing, plus you'll only be steps from Whistler Blackcomb Ski Resort. Guests can visit the spa to be pampered with massages, Ayurvedic treatments or manicures and pedicures, and The Mallard Lounge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool and an outdoor pool. Ski storage and rentals are also available.

Languages

Arabic, Czech, English, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Slovak, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 519 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 39 per night)
  • On-site valet parking (CAD 48 per night)
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • 5 restaurants
  • Coffee/tea in a common area
  • Free daily reception
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)
  • Free local shuttle

What to do

  • Yoga classes
  • Golf lessons
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Golf clubs on-site
  • Luggage storage
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage
  • Wedding services

Facilities

  • 18 holes of golf
  • An indoor pool
  • An outdoor pool
  • Art gallery on site
  • Bike parking
  • Designer shops on site
  • Full-service spa
  • Garden
  • Golf clubhouse on site
  • Health club
  • Hot tub
  • Massage/treatment rooms
  • Sauna
  • Shopping centre on site
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • Czech
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Slovak
  • Spanish
  • Swedish

Ski

  • Downhill skiing
  • Ski hire
  • Ski lifts nearby
  • Ski storage
  • Ski-in/ski-out access
  • Skiing lessons nearby
  • Snowshoeing

Room amenities

Be entertained

  • Films for purchase
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Dressing gowns
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Free cot/infant bed

What to enjoy

  • Fireplace

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Laptop-friendly workspace

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples. Services include facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

The Mallard Lounge – This restaurant serves lunch and dinner.
Snow Globes – This fine-dining restaurant only serves dinner. Open daily.
The Chalet – This restaurant only serves dinner. Open selected days.
The Wildflower – This restaurant serves breakfast and dinner. Open daily.
Portobello – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 30 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Fitness centre access
    • Fitness/yoga classes
    • Ski shuttle
    • Ski storage
    • Business centre/computer access
    • Phone calls (may be limited)
    • In-room coffee
    • Concierge service
    • Housekeeping
    • Additional inclusions

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per pet, per day

Parking

  • Self-parking costs CAD 39 per night
  • Valet parking costs CAD 48 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Fairmont Chateau Whistler Gold
Fairmont Chateau Whistler Gold Experience Hotel
Fairmont Chateau Whistler Gold Experience Whistler
Fairmont Chateau Whistler Gold Experience Hotel Whistler

Frequently asked questions

Does Fairmont Chateau Whistler Gold Experience offer free cancellation for a full refund?
Yes, Fairmont Chateau Whistler Gold Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fairmont Chateau Whistler Gold Experience?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fairmont Chateau Whistler Gold Experience?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Fairmont Chateau Whistler Gold Experience?
Yes, pets are welcome. There's a charge of CAD 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Fairmont Chateau Whistler Gold Experience?
Yes. Self-parking costs CAD 39 per night. Valet parking costs CAD 48 per night.
What are the check-in and check-out times at Fairmont Chateau Whistler Gold Experience?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Fairmont Chateau Whistler Gold Experience and nearby?
During the winter, enjoy fun activities such as cross-country skiing and snowshoeing, and return when the snow melts for a round of golf at the on-site golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Chateau Whistler Gold Experience also has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Fairmont Chateau Whistler Gold Experience?
Yes, there are 5 on-site restaurants.
What's the area around Fairmont Chateau Whistler Gold Experience like?
Fairmont Chateau Whistler Gold Experience is a short 1-minute walk from Whistler Blackcomb Ski Resort and 7 minutes' walk from Squamish Lil'wat Cultural Centre.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

More gold plated than solid gold ?
After previous stay, booked the gold experience /Luxury room: separate 8th floor check-in was welcoming and professional, staff all well trained and friendly; room was not on our favorite side of the building but no alternate options were available.The lounge is well designed, well managed: staff -Ai, Ian , Hope, Finn etc… always great attitude, and social skills; food and drinks selection well thought out (albeit abusive price of alcoholic drinks even by global 5 stars standards) a real mixologist/bar tender at night would bring more vibe and justify premium. 2 only misses on the Gold experience are: enforcement of a dress code and social etiquette that –beyond a basic social skills for any well-raised affluent adult- is written on a flyer somewhere but not respected by some guests: despite pointing out specific examples (people in robes or talking loud in their cell in the middle of tables…) staff never seemed to enforce, hence leaving all rest of well mannered guests inconvenienced by a few slobs: not right nor fair. Another wrong note is people checking in bringing their luggage to the front desk and cluttering reception / lounge entrance. not a great look. Apart from Gold, hotel is ok although clearly catering to a more value crowd with junior staff and lotsa families or convention groups, noisy and ill mannered. Lastly, hotel GM never to be seen on the grounds which would help his Leadership and chance to receive direct experience feed back from valued guests...:)
Olivier, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will return! Thank you Fairmont Whistler.
Kristine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The facilities and decor were stunning. All the staff were most helpful and efficient. We were so sorry to leave. We will be back for a longer stay very soon. Terrific place!!
Kim, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service was terrific, the lower levels of the building could do with a refresh, but our stay was incredible!
Levi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

leah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was our first experience with Fairmont Gold and it will most certainly not be our last! The rooms were beautifully appointed, the common spaces elegant and comfortable. Most importantly, whomever is handling their hiring and training needs a raise: without exception, the staff were friendly, helpful and professional. First rate through and through.
Eric, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

While this was a modern Fairmont without the history of others, it was a superb hotel and a really luxurious experience. We were fortunate enough to be in the Gold rooms, and the private lounge was a dose of decadence that was a delight. Staff were excellent, service superb and all in all, one of the best hotel stays I’ve had in many years of travelling.
Benedict, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel & Service
Kellie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wayne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gold floor is floor 8 and above, all kinds of food snacks/meals included. This is high end and delightful. Amazing hotel, property, location and amenities. Honestly it’s hard to imagine anywhere roping this place for a high end hotel. They even supplied a dog bed for Jax!
Jeremy, 2-night romance trip
Verified Expedia guest review