Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

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Standard Room Two Double Beds | Room

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5-star property
All-inclusive beach property with spa, near Cruise Ship Terminal

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Spa
  • 24/7 front desk
The price is AU$247
Price available on 6/10/2022
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In South Hotel Zone
  • Cruise Ship Terminal - 7 min walk
  • Bay of Banderas - 43 min walk
  • Malecon - 13 min drive
  • Playa de los Muertos - 19 min drive
  • Nayar Vidanta Golf - 23 min drive
  • Nuevo Vallarta Beach - 30 min drive
  • Playa Mismaloya - 45 min drive
  • Playa Bucerias - 32 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive
  • Free beach shuttle

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5-star all-inclusive property revitalized in 2016 and located in the heart of South Hotel Zone
Located close to Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive provides a beach bar, a poolside bar, and a terrace. With beachfront dining, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment, and a manicure/pedicure at PIEDRA VIVA, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • A gift shop, a porter/bellhop, and a front desk safe
  • Luggage storage, massage treatment rooms, and multilingual staff
  • A 24-hour front desk
  • Guest reviews say great things about the location
Room features
All guestrooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Free beach shuttle
  • Beach volleyball
  • Beach nearby
  • Golfing nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Spa

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

La Troje - This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.
Beach Club Sanck Bar - This beachfront bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on 6 Oct 2022 start from AU$247, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (5-min drive) is nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive also has spa services and a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include La Vaca Argentina (9-min walk), el oasis Del holi (10-min walk), and Pizzeria La Dolce (10-min walk).
What's the area around Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive like?
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located near Hotel Zone Beach in South Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 7 minutes' walk from La Isla. Travelers love the property's prime location.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Xochitl, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ana, 2-night trip
Verified Expedia guest review

6/10 Good

Jonathan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Todo estuvo excelente desde el dia q llegamos hasta nuestra salida. Gran variedad de comida y super rica. Te llevan a la playa y te recogen y aen la playa tambien tienen un mini bar. El cuarto el baño con mucho espacio. Sin dudarlo regresaria a este hotel.
Guadalupe, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jasmin, 4-night trip
Verified Expedia guest review

2/10 Poor

Terrible. Photos inaccurate. Cleanliness issues. And not greatest staff
souhad samir, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The entire staff was amazing. Can't wait to go back.
Sandra, 14-night family trip
Verified Expedia guest review

2/10 Poor

This place needs a lot of work, for starters they have one restaurant for hundreds of people. The wait line is horrible! The other restaurant (secret restaurant they don't advertise) you have to reserve ahead of time and it only has 5 tables (It is so inconvenient)! The beach area is 5-7 minute walk and has limited seating for this hotel therefore you need to purchase your own area. They also shut of the air conditioning so you are sweating all day long! The worse part was their horrible customer service, they act like they are doing you a favor by staying there.
Alejandro, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

El servicio excelente, 7 días en el hotel y nos encanto !!!
Monica Del Carmen Trigueros, 7-night family trip
Verified Expedia guest review

6/10 Good

Sibylle, 7-night trip
Verified Expedia guest review