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Spicers Hidden Vale

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Exterior
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Suite, 1 King Bed | Terrace/patio
Deluxe Room, 1 King Bed | Terrace/patio

Overview of Spicers Hidden Vale

Spicers Hidden Vale

4-star property
4-star hotel with 2 outdoor pools, near Hidden Vale Adventure Park

9.6/10 Exceptional

93 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
Map
617 Grandchester Mt Mort Rd, Grandchester, QLD, 4340

Room options

About this area

Getting around

  • Brisbane Airport (BNE) - 75 min drive
  • Laidley Station - 17 min drive
  • Rosewood Station - 19 min drive
  • Walloon Station - 26 min drive

Restaurants

  • Homage Restaurant - 4 min walk
  • Grandchester Hotel - 8 min drive

About this property

Spicers Hidden Vale

When visiting Grandchester, Spicers Hidden Vale is a great choice to consider. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Homage Restaurant, which serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a terrace and a garden. Fellow travellers like the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 6 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu
  • Fence around the pool

What to do

  • Ecotours
  • Hiking/biking trails
  • Helicopter/aeroplane tours
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • 2 outdoor pools

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 26-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Homage Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hidden Vale Spicers
Spicers Hidden Vale
Spicers Hidden Vale Grandchester
Spicers Hidden Vale Hotel
Spicers Hidden Vale Hotel Grandchester
Spicers Hidden Vale Hotel
Spicers Hidden Vale Grandchester, Queensland
Spicers Hidden Vale Grandchester
Spicers Hidden Vale Hotel Grandchester

Frequently asked questions

Does Spicers Hidden Vale offer free cancellation for a full refund?
Yes, Spicers Hidden Vale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Spicers Hidden Vale?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Spicers Hidden Vale?
Yes, there are 2 outdoor pools.
Are pets allowed at Spicers Hidden Vale?
Sorry, pets aren't allowed.
Is parking offered on site at Spicers Hidden Vale?
Yes, there's free self parking.
What are the check-in and check-out times at Spicers Hidden Vale?
You can check in starting at 2 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Spicers Hidden Vale and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation on-site includes ecotours and helicopter/aeroplane tours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Spicers Hidden Vale?
Yes, there's an on-site restaurant, Homage Restaurant. Nearby restaurants include Homage Restaurant (4-min walk) and Grandchester Hotel (4 mi).
What's the area around Spicers Hidden Vale like?
Spicers Hidden Vale is a short 20-minute walk from Old Hiddenvale Nature Refuge and 6 minutes' walk from Hidden Vale Adventure Park.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff were excellent. So friendly and obliging. Our stay lived up to expectations. Can’t wait to visit again.
Cheryl, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Amazing food and views ruined by noise
We stayed in unit 1 which is one of three units in a cabin. Unfortuently the cabin is located 10 metres from the main restaurant which is very noisy. We could still hear people laughing and music playing until late and was woken up by guests eating their breakfast in the morning. We booked a king size bed and was provided with a queen instead only to be told the king is only a preference and not guaranteed. We woke up tired and exhausted with probably one of the worst night sleep in my life. Pretty ridiculous for $600 per night and very disappointing way to spend our wedding anniversary. The positives was the amazing food, views and polite staff. We have stayed in other Spicers before which were all top notch. We feel ripped off and we will not be back. Beware to anyone who gets allocated to units 1-3 because I hope you're a heavy sleeper.
Ryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Luke, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Such a beautiful place. You wind down immediately as you enter the property. Fantastic food @ Homage restaurant
1-night trip
Verified Wotif guest review

10/10 Exceptional

Melissa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great getaway location. Plenty to do if you want to explore or just chill by the pool. Staff are professional and friendly.
Mikhail, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tranquil piece of paradise. The on-site Homage restaurant is outstanding.
1-night trip with friends
Verified Wotif guest review

8/10 Very good

The location was fantastic. Bar and restaurant service could improve.
2-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Perfect place for mini-break
Exceptional. Beautiful surroundings. Quality accomodation. Extraordinary food.
Robyn, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Quick getaway
Enjoyable rural stay. Great atmosphere, facilities and staff.
AM, 1-night trip
Verified Wotif guest review