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Novotel Suites Hamburg City

3.5-star hotel with restaurant, near Miniatur Wunderland

  • Free WiFi
From
A$149

Image gallery

  • Hotel Front
  • Hotel Front
  • Suite, 1 Double Bed with Sofa bed - Bathroom
  • Suite, 1 Double Bed with Sofa bed - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 24.
1 / 24Hotel Front
7.8.Good.
  • Ideal location short walk to metro quick one station to Hamburg main station and city…

    Aug. 23, 2018

  • We got very friendly staff at the reception. The family room was 👌 perfect and…

    Jul. 25, 2019

See all 376 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Transport options
Walkable
Quiet
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 185 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Saint Georg
  • Miniatur Wunderland - 36 min walk
  • Hamburg Dungeon - 36 min walk
  • Elbe Philharmonic Hall - 45 min walk
  • Moenckebergstrasse - 16 min walk
  • Hamburg City Hall - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Suite, Multiple Beds
  • Superior Suite, Multiple Beds
  • Suite, 1 Double Bed with Sofa bed

What’s around

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 36 min walk
  • Hamburg Dungeon - 36 min walk
  • Elbe Philharmonic Hall - 45 min walk
  • Moenckebergstrasse - 16 min walk
  • Hamburg City Hall - 26 min walk
  • Hamburg Wholesale Market - 32 min walk
  • St. Michaelis Church - 40 min walk
  • Hamburg Cruise Center - 41 min walk
  • Hamburger Dom - 44 min walk
  • Alster Lakes - 11 min walk

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hamburg Central Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 14 min walk
  • Hasselbrook Station - 4 min drive
  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Berliner Tor Station - 7 min walk
  • Lubecker Street U-Bahn - 8 min walk
map

At a glance

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Sailing nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2002
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City
  • Suite Novotel Hamburg City Hotel Hamburg
  • Suitehotel Hamburg
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City Hamburg
  • Novotel Suites Hamburg City Hotel Hamburg

Optional extras

Self parking costs EUR 15 per night

Rollaway beds are available for EUR 25.0 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 3 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Suites Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per night.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kabul (5-min walk), Lades (6-min walk), and Kebap Salonu Urfa (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • Have fun with nearby activities like cycling and sailing. Novotel Suites Hamburg City also has a fitness center.
7.8.Good.
  • 8.0.Very good

    It was a blistering hot summer and the air conditioning was working very well. We had a fridge in the room which was working very well. Family room was very spacious and the tube station (U) was next to the hotel. Basic Gym room (poor) but there is a lake nearby. I went fro a run around this on most day-10mt walk from the hotel and 1 round is about 9km-excellent. Did not have breakfast, no food in the evening. There are plenty of breakfast as well as evening dine out options nearby. Walked back to the train station-12 minutes only. I will go back.

    BB, 3 night family trip, Jul. 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Best for family stay. Very good location.

    Best service and stay experience here. I would be happy to refer this location. Our room was well kept when we arrived. Very near to central station.

    Rajkumar, 1 night family trip, Jun. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very conveniently located. The rooms are spacious and cater for all needs.

    1 night family trip, Jun. 12, 2019

    Verified Expedia guest review

  • 6.0.Good

    Unfriendly reception staff. Extremely basic tools, very tired, needs upgrading. Bathrooms clean.

    3 night family trip, May 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Large, comfortable room for family

    Large, comfortable room for a family stay. A little away from sights but easily reached by u-bahn station across the road. Friendly staff.

    Stacey, 1 night family trip, Apr. 11, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    This property feeling as cabin crew and very bad condition

    4 night family trip, Mar. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Value for Money

    good value for money hotel. starting to be a little 'tired' looking (in terms of room furniture) but nothing too bad. Comfortable bed, adequate breakfast and good value for money

    Mark, 2 night trip, Mar. 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Positive and Negative Sides

    Service was weak. They didnt have enough slippers. Teas and Coffees in the room were for one person only. They should leave these careless actions. You have to pay 15 euros extra for parking slot. What can i do with my car, lets burn it. On the other hane room was beautiful, clean, comfortable. The staff were helpful, always smiling. You can go everywhere by foot if you like walking.

    Sencer, 2 night trip with friends, Mar. 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Centrally located next to main HAW Hamburg University campus, also close to the berliner tor station which has many different lines which is convenient for travel. Breakfast is very yummy with GLUTEN FREE and LACTOSE free options (just ask staff) and also a wide variety of meats, cereal, fruit, bread, coffee/tea, jams/honey, boiled eggs, etc. fitness room is small but does the job. rooms are clean and spacious. staff knows decent english, enough for communication. would overall recommend this place !!

    6 night family trip, Feb. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Suite configuration of the rooms - perfect for our family of 4.

    Angela, 2 night family trip, Jan. 10, 2019

    Verified Expedia guest review

See all 376 reviews