Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Kota Kinabalu, Sabah, Malaysia
1 room, 2 adults

Shangri La's Tanjung Aru Resort and Spa

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100, Malaysia

5-star beachfront resort with spa, near Sabah State Mosque
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place due to COVID-19. Find out more

  • Lots to do, food was very expensive in comparison to other hotels/resorts.Jan. 5, 2020
  • The hotel was amazing, the choice of food was exceptional, especially at The Horizon bar.…Jul. 20, 2019

Shangri La's Tanjung Aru Resort and Spa

from A$208
  • Tanjung Sea View, Room, 1 King Bed
  • Tanjung Sea View, Executive Suite
  • Tanjung Sea View, Deluxe Suite
  • Room, 1 King Bed, Sea View (Kinabalu)
  • Room, 1 King Bed, Mountain View (Kinabalu)
  • Tanjung Sea View, Room, 2 Single Beds
  • Room, 2 Single Beds, Sea View (Kinabalu)
  • Room, 2 Single Beds, Mountain View (Kinabalu)
  • Kinabalu Family Room
  • Horizon Club, Club Room, 1 King Bed, Sea View
  • Horizon Club, Club Room, 2 Single Beds, Sea View

What’s around Shangri La's Tanjung Aru Resort and Spa

Landmarks

  • In Tanjung Aru
  • Sabah State Mosque - 45 min walk
  • Imago Shopping Mall - 3.5 mi / 5.6 km
  • Anjung Samudera - 3.8 mi / 6.2 km
  • Gaya Street Sunday Market - 4.3 mi / 6.9 km
  • Suria Sabah Shopping Mall - 4.6 mi / 7.3 km
  • Kota Kinabalu City Mosque - 7.3 mi / 11.7 km
  • Lok Kawi Wildlife Park - 12.7 mi / 20.5 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 21 min drive
  • Tanjung Aru Station - 11 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 498 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

  • Valet parking * on site

Offsite

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Kayaking on site
  • Parasailing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Waterskiing on site
  • Windsurfing on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 7190
  • Conference space size (meters) - 668
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1983
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Cafe' TATU - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Borneo Lounge; Bar - Overlooking the pool, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

Shang Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Coco-Joe's Bar; Grill - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sunset Bar - Overlooking the ocean, this bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Kayaking on site
  • Parasailing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Waterskiing on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Shangri La's Tanjung Aru Resort and Spa’s small print

Also known as

  • Shangri La's Tanjung Aru Resort
  • Shangri-La`s Tanjung Aru Resort And Spa
  • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
  • Shangri La's Tanjung Aru Spa
  • Shangri La's Tanjung Aru Resort and Spa Resort
  • Shangri La's Tanjung Aru Resort and Spa Kota Kinabalu
  • Shangri La's Tanjung Aru Resort and Spa Resort Kota Kinabalu
  • Shangri La's Tanjung Aru Resort Spa
  • Shangri La's Tanjung Aru Resort
  • Shangri La's Tanjung Aru Resort Kota Kinabalu
  • Tanjung Aru
  • Shangri La Kota Kinabalu
  • Shangri Las Tanjung Aru Hotel
  • Shangri Las Tanjung Aru Resort
  • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 10 per day

Rollaway beds are available for MYR 198 per night

Breakfast costs between MYR 90.00 and MYR 110.00 for adults, and MYR 50.00 and MYR 60.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri La's Tanjung Aru Resort and Spa

  • Does Shangri La's Tanjung Aru Resort and Spa offer free cancellation for a full refund?
    Yes, Shangri La's Tanjung Aru Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri La's Tanjung Aru Resort and Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri La's Tanjung Aru Resort and Spa?
    Yes, there's free self parking.
  • Is there a pool at Shangri La's Tanjung Aru Resort and Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Shangri La's Tanjung Aru Resort and Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri La's Tanjung Aru Resort and Spa?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Shangri La's Tanjung Aru Resort and Spa?
    Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Shang Palace (6-min walk), Cafe Tatu (8-min walk), and Sembulan Lobster Restaurant (2 mi).
  • Is airport shuttle service offered by Shangri La's Tanjung Aru Resort and Spa?
    Yes, an airport shuttle is available.
  • What is there to do near Shangri La's Tanjung Aru Resort and Spa?
    Recommended spots to visit include Sabah State Mosque (2.3 mi) and Imago Shopping Mall (3.5 mi), along with Anjung Samudera (3.8 mi) and Gaya Street Sunday Market (4.3 mi).

Recent reviews

Fabulous 8.8 From 1,072 reviews

Exceptional 10.0
Great Hotel for families. Club room is fantastic has 2 seatings so children can go earlier
au4 night family trip
Exceptional 10.0
Staff were incredibly helpful and friendly. Sunset bar is amazing..loved it all.
au2 night trip
Fair 4.0
Hotel has been transformed into a facility for Chinese tourism. 98% of guests are Chinese and this impacts the experience for the remaining 2% of guests. Even maps and signs are now in Chinese. Would preferred the hotel to be upfront about this change of demographic before we booked. The handful of guests we spoke to felt the same way and were counting down their time to leave the hotel. Very disappointing.
C, au4 night trip
Good 6.0
Has gone down hill
This was our third visit and we noticed immediately, rooms are tired and shabby, balcony wicker furniture shabby. Food average, staff great
Deb, au5 night trip
Very good 8.0
Acres of Beautiful landscaped grounds
This resort has an abundance of outside and water facilities all set in lush landscaping. The staff both within the hotel and all the restaurants are extremely friendly and attentive. All in all a great holiday experience.
John, au10 night trip
Exceptional 10.0
Great Hotel with lovely pool and beautiful grounds
We booked a Club Room and it was spacious and nicely appointed. The Club Room gives you access to the Club lounge which is very convenient as there is tea/ coffee available all day and they also offer breakfast, afternoon tea and evening drinks and snacks. This hotel had a lot of families with kids and as we were not with kids the Club Room gave us the opportunity to 'escape' the crowded morning breakfast restaurant. There is also an 'adults only' section of the pool which is also great. Fabulous for families as there are lots of activities for kids - water slides, kids pools, water activities, kids club The room was clean and the staff were extremely helpful. The hotel is not located near shops etc so you need to Uber/ Grab into the main part of town - MYR 9
Viagray, au3 night trip
Exceptional 10.0
Beautiful Views
Wow. Had a great time. Loved our rooms, mountain views were amazing. Felt very private, just what we needed. Staff very helpful, food was amazing. I would go back there in a heartbeat.
Dr Ali , au4 night trip
Exceptional 10.0
A friendly paradise
A relaxing stay in a friendly oasis. A big thank you to airport reps Fredrica and Roselyn ( the star )for going above and beyond
Ribhu, auOther trip
Good 6.0
Tired
Whilst the hotel staff are very friendly and accommodating the hotel itself is very dated and tired. We were put at the very end of the Kinabulu section and everything was a long way from our room. Time for an upgrade for the price.
john, au1 night trip
Exceptional 10.0
Great hotel, as always
Great hotel, as always
teik hooi, my2 night trip with friends

Shangri La's Tanjung Aru Resort and Spa

Is the description of this property not correct? Tell us