Skip to main content.
All properties in Neu-Isenburg, Hessen, Germany
1 room, 2 adults

Mercure Hotel Frankfurt Airport Neu-Isenburg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263, Germany

4-star hotel in Neu-Isenburg with restaurant and bar/lounge
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

The property is closed between December 16 and January 10.
  • Brilliant staff. I had a problem with my booking and within minutes it was resolved.…Oct. 27, 2019
  • Excellent stay for business. Hired a meeting room - service was great, efficient and…Oct. 13, 2019

Mercure Hotel Frankfurt Airport Neu-Isenburg

from A$92
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Privilege, Superior Room, 1 Double Bed

What’s around Mercure Hotel Frankfurt Airport Neu-Isenburg

Landmarks

  • Heart of Neu-Isenburg
  • Frankfurt City Forest - 3 mi / 4.8 km
  • Deutsche Bank Park - 5.1 mi / 8.2 km
  • Staedel Museum - 5.6 mi / 9 km
  • Romerberg - 6.3 mi / 10.2 km
  • Frankfurt Trade Fair - 6.3 mi / 10.2 km
  • Alte Oper - 6.6 mi / 10.6 km
  • Maintower - 6.3 mi / 10.1 km

Getting around

  • Frankfurt Airport (FRA) - 17 min drive
  • Mainz (QFZ-Mainz Finthen) - 34 min drive
  • Neu Isenburg Station - 4 min drive
  • Dreieich-Sprendlingen Station - 6 min drive
  • Dreieich-Weibelfeld Station - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 12.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Free offsite parking nearby

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2003
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Hotel Frankfurt Airport Neu-Isenburg’s small print

Also known as

  • Mercure Hotel Frankfurt Airport Neu-Isenburg
  • Mercure Frankfurt Airport Neu-Isenburg
  • Mercure Neu Isenburg
  • Mercure Frankfurt Neu Isenburg
  • Mercure Hotel Frankfurt Airport Neu-Isenburg Hotel
  • Mercure Hotel Frankfurt Airport Neu-Isenburg Neu-Isenburg
  • Mercure Hotel Frankfurt Airport Neu-Isenburg Hotel Neu-Isenburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 12.00 per night with in/out privileges

Full breakfast is offered for an extra charge of EUR 14.00 per person (approximately)

Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Frankfurt Airport Neu-Isenburg

  • Does Mercure Hotel Frankfurt Airport Neu-Isenburg offer free cancellation for a full refund?
    Yes, Mercure Hotel Frankfurt Airport Neu-Isenburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Hotel Frankfurt Airport Neu-Isenburg currently open?
    The property is closed between December 16 and January 10.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Frankfurt Airport Neu-Isenburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Frankfurt Airport Neu-Isenburg?
    Yes. Self parking costs EUR 12.00 per night.
  • Are pets allowed at Mercure Hotel Frankfurt Airport Neu-Isenburg?
    Yes, pets are welcome. There's a charge of EUR 12.00 per accommodation, per night.
  • What are the check-in and check-out times at Mercure Hotel Frankfurt Airport Neu-Isenburg?
    You can check in from 3 PM - midnight. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel Frankfurt Airport Neu-Isenburg?
    Yes, there's an onsite restaurant. Nearby restaurants include Restaurant Tonino (3-min walk), Neuer Hafenkasten (5-min walk), and MyDöner (6-min walk).
  • What is there to do at Mercure Hotel Frankfurt Airport Neu-Isenburg and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course.

Recent reviews

Very good 8.2 From 53 reviews

Very good 8.0
Overall, the hotel was great. Good location for local shopping/restaurants and convenient for airport. Some confusion over my reservation on check-in, but they let me into my room early.
Matthew.C, us1 night business trip
Very good 8.0
Nice room 527
Great breakfast
Steve, gb1 night business trip
Good 6.0
Nicely renovated hotel but air conditioner in many rooms doesn't work!! We changed many rooms to find an air conditioner working!! Some employees at breakfast were not pleasant.
us1 night family trip
Very good 8.0
Good functional hotel, great breakfast and good working Airco at the time that it was an exceptional heatway of 40 degrees.
A.A.J.M., us1 night business trip
Very good 8.0
Basic hotel with small rooms
Hotel is always clean and convenient to the airport. They should consider adding a fitness center.
Dean, us1 night business trip
Good 6.0
Away from the town and airport
$30 cab ride from airport and $30 for cab to downtown.
Thomas, us1 night trip
Very good 8.0
Clean hotel. Convenient location. Close to shopping mall and restaurants
ca1 night romance trip
Very good 8.0
Perfectly serviceable hotel.
Area wasn't great but I was there for a business meeting and I could walk there from here. So couldn't ask for more. Its a German hotel with German style beds, which I don't find that comfortable. I was in German so what else did I expect. Staff were helpful. Allowed me to check in 3 hours early. Room was a good size. I felt comfortable there. Think I had the best room in the place. I was on the top floor and had a terrace. Perfectly serviceable hotel.
Jonathan, gbBusiness trip
Very good 8.0
Alles in Ordnung
Zentrale Lage in Neu Isenburg, nettes Hotel
de1 night business trip
Good 6.0
Hotel ok but A/C didnt work so the room was always
Hotel ok but A/C didnt work so the room was always 28-30 degrees
Marcus, no3 night business trip

Mercure Hotel Frankfurt Airport Neu-Isenburg