Guests
All properties in Mannheim, Baden-Württemberg, Germany

Mercure Mannheim Am Rathaus

3.5-star hotel in Mannheim with restaurant and bar/lounge

  • Free WiFi
From
A$83

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Hotel Front – Evening/Night
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  • Exterior
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Hotel Front – Evening/Night. Image 1 of 41.
1 / 41Hotel Front – Evening/Night
F7, 5-13, Mannheim, 68159, BW, Germany
9.0.Superb.
  • Good that aircon stays on when you remove the keycard. Very tedious trying to maintain…

    Jul. 25, 2019

  • Good decent stay

    Sep. 25, 2021

See all 119 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Walkable
Shopping
Convenient
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Mannheim City Centre
  • Mannheim City Hall - 3 min walk
  • Museum Zeughaus - 6 min walk
  • University of Mannheim - 7 min walk
  • Pop Academy Baden-Wurttemberg - 10 min walk
  • Mannheim Jesuit Church - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Privilege, Room, 1 Queen Bed, Non Smoking
  • Superior Double Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking

What’s around

Landmarks

  • In Mannheim City Centre
  • Mannheim City Hall - 3 min walk
  • Museum Zeughaus - 6 min walk
  • University of Mannheim - 7 min walk
  • Pop Academy Baden-Wurttemberg - 10 min walk
  • Mannheim Jesuit Church - 10 min walk
  • Neckarstrand - 13 min walk
  • Mannheim Palace - 13 min walk
  • Mannheim Water Tower - 17 min walk
  • Nationaltheater Mannheim - 17 min walk
  • Mannheim's Rosengarten Congress Centre - 17 min walk

Getting around

  • Mannheim (MHG) - 9 min drive
  • Mannheim Handelshafen Station - 9 min walk
  • Mannheim-Neckarstadt Station - 19 min walk
  • Mannheim (MHJ-Mannheim Central Train Station) - 23 min walk
map
See on map
F7, 5-13, Mannheim, 68159, BW, Germany

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 16 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Working away

  • Number of meeting rooms - 7

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2002
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

RELAX - Onsite restaurant.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 16 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

Also known as

  • Mercure Mannheim Am Rathaus Hotel
  • Mercure Mannheim Am Rathaus
  • Mercure Am Rathaus
  • Mercure Mannheim Am Rathaus Hotel
  • Mercure Mannheim Am Rathaus Mannheim
  • Mercure Mannheim Am Rathaus Hotel Mannheim
  • Mercure Mannheim Am Rathaus
  • Accor Hotel Mannheim Am Rathaus
  • Mercure Mannheim
  • Mercure Mannheim Rathaus
  • Mercure Rathaus Mannheim
  • Rathaus Mannheim
  • Accor Hotel Mannheim Am Rathaus
  • Mercure Mannheim Am Rathaus Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Mannheim Am Rathaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 16 per day.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, RELAX. Nearby restaurants include Bodhi (5-min walk), Taproom (5-min walk), and Blau (5-min walk).
  • Mercure Mannheim Am Rathaus has a garden.
9.0.Superb.
  • 10.0.Exceptional

    PErfect place close to City centre

    Really nice hotel, close to the City Centre with plenty of Restaurants, bars and Sightseeing places nearby. Room itself was clearn and quite, modern hotel entry area with plenty of breakfast, nice tv program,

    Maximilian, 2 night business trip, Feb. 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Flat Screen TV needs to be mounted to wall in front of bed. Takes up to much room on the counter and is hard to see when trying to watch from bed

    3 night family trip, Jan. 23, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great business hotel

    Very comfortable. Immaculate room, great shower, quiet, good breakfast. Nice vibe in the lounge. Staff super helpful. Good wifi.

    Carla, 1 night business trip, Jan. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff

    Sandra, 1 night family trip, Dec. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good looking clean and cosy hotel. Quiet rooms and nice personnell. Qood price/quality value.

    2 night family trip, Sep. 5, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Very kind and helpful staff.Great food, service and location

    4 night romance trip, Jul. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good stay

    Brian Sowter, 1 night romance trip, Jun. 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean, staff are very helpful and kind. Near the center. Good location.

    MN, 5 night trip, Jan. 14, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    All very nice and was warmly friendly gut location very gut personal.

    1 night trip, Dec. 30, 2018

    Verified Orbitz guest review

  • 8.0.Very good

    Zentral gelegenes Hotel- wir kommen wieder

    Wir - 3 Erwachsene - haben für einen Wochenendaufenthalt ein Drei-Bettzimmer gebucht (DZ mit Zustellbett) und waren damit sehr zufrieden. Im Zimmer war auch für 3 Personen ausreichend Platz (Ablagefläche) und das Zustellbett war bequem. Leider brachte die Klimaanlage nicht die erwünschte Leistung. Der Teppichboden im Zimmer war zwar fleckig, aber man hatte dennoch das Gefühl ein sauberes Zimmer zu haben. Das angebotene Frühstück war sehr lecker und hatte eine große Auswahl (Wurst, Käse, Lachs, gegrilltes Gemüse, Ei, Speck, frisches Obst.....etc). Das Personal war sehr freundlich und zuvorkommend. Die Lage ist für eine Städtereise optimal und wir würden beim nächsten Besuch dieses Hotel wieder wählen.

    Doris, 2 night trip with friends, Oct. 7, 2021

    Verified Hotels.com guest review

See all 119 reviews