Royal Solaris Cancun - All Inclusive

Photo gallery for Royal Solaris Cancun - All Inclusive

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Beach
Beach
Water park
Outdoor spa tub

Overview of Royal Solaris Cancun - All Inclusive

Royal Solaris Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with outdoor pool, near Costa Occidental de Isla Mujeres National Park

7.8/10 Good

1,644 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Steam room
  • Beach towels
  • Children's pool
  • Swim-up bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 11 min walk
  • El Rey Ruins - 13 min walk
  • Delfines Beach - 16 min walk
  • Maya Cancun Museum - 37 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 4 min drive
  • Ballenas Beach - 4 min drive
  • Aquaworld - 5 min drive
  • Marlin Beach - 6 min drive
  • La Isla Shopping Mall - 7 min drive
  • Tequila Museum - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

About this property

Royal Solaris Cancun - All Inclusive

At Royal Solaris Cancun - All Inclusive, you'll have access to onsite snorkeling and kayaking. Guests in the mood for pampering can indulge in deep-tissue massages, body scrubs, and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this upscale property include 2 bars/lounges, a marina, and a free kid's club. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Mini golf
  • Kayaking
  • Personal watercraft (motorized)
  • Snorkeling
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Marina
  • Steam room

Accessibility

  • Elevator

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Las Fuentes - Onsite restaurant. Open daily.
Pizzalísima - This delicatessen specializes in Italian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7.8

Good

8.8/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Gladys, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The food it’s really bad, they servers not friendly at all, they are always on a hurry, the wifi never worked, we booked 3 rooms, we all could use the wifi at all.
Nayeli, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

8-night family trip
Verified Hotels.com guest review

8/10 Very good

Good food variety and pools. Room walls like paper
Overall we enjoyed the stay for three days with good food variety, nice pool and water activities (and shows near the pool), and nice staff. The food may not be fresh or clean enough so we got into trouble with diarrhea the second day. Also the room is not noise prevented. Walls between rooms are like papers and you can clearly hear the other room talking.
huasha, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Laura, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The food was excellent and environment was clean.
Sade, 6-night romance trip
Verified Orbitz guest review

8/10 Very good

Great deal for your buck. Small resort, with everything covered. Appearance, cleanliness, decent rooms, Great staff- pleasant, very attentive, responsive & fun, good food (not great but not bad at all). Drinks were okay. Definitely recommended the Royal Solaris for a quick, convenient, reasonable, pretty darn good for an all inclusive stay.
Jasmine, 3-night family trip
Verified Orbitz guest review

4/10 Fair

You either get terrible wifi or no wifi at all, it’s 2022 this is no accepted. In order to dine in at the “all inclusive restaurants,” you physically need to make an appointment at their service desk at a specific time one day before; this represents a huge problem if you have tours around Cancun, if this is the case you will end up eating in their limited buffets every day. They have 24hr room service which makes the hotel noise 24/7, honestly they just need new wheels in their food carts so they won’t wake everyone up
Adolfo, 5-night romance trip
Verified Expedia guest review

6/10 Good

Lucero Isabelle, 4-night trip
Verified Expedia guest review

8/10 Very good

Todo estuvo muy bien, gracias a todo el personal que se esmeran porque tengamos días relajados y tranquilos
Monico, 2-night romance trip
Verified Expedia guest review