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SureStay Plus Hotel by Best Western Albany Airport

Photo gallery for SureStay Plus Hotel by Best Western Albany Airport

Lobby
Indoor pool
Indoor pool
Indoor pool
Down duvets, in-room safe, desk, blackout curtains

Overview of SureStay Plus Hotel by Best Western Albany Airport

SureStay Plus Hotel by Best Western Albany Airport

2.5 star property
Albany hotel with indoor pool and restaurant

6.0/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
200 Wolf Rd, Albany, NY, 12205
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room

Room options

About this area

What's nearby

  • Colonie Center Mall - 2 min drive
  • Crossgates Mall - 9 min drive
  • University at Albany - 9 min drive
  • Albany Medical Center - 20 min drive
  • MVP Arena - 17 min drive

Getting around

  • Albany, NY (ALB-Albany Intl.) - 4 min drive
  • Schenectady, NY (SCH-Schenectady County) - 27 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany International Airport Station - 4 min drive
  • Albany-Rensselaer Station - 16 min drive
  • Schenectady Station - 19 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free shopping centre shuttle

Restaurants

  • Dunkin' - 3 min walk
  • Reel Seafood Company - 3 min walk
  • Buffalo Wagon Pan Asian Cuisine & Sushi - 4 min walk
  • Spicy Mint - 7 min walk
  • Professor Java's Coffee Sanctuary - 7 min walk

About this property

SureStay Plus Hotel by Best Western Albany Airport

Located only 2.1 mi (3.4 km) from the airport, SureStay Plus Hotel by Best Western Albany Airport offers a free shuttle (available on request). After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is 4.8 mi (7.7 km) from University at Albany. Fellow travellers like the helpful staff and airport.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Uncovered on-site extended parking (USD 5 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 4:00 AM to 4:00 PM*

Off-site

  • Free area shuttle within 3 mi
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5800 square feet of space)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Scenarios – On-site bar.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)

Parking

  • Uncovered extended parking costs USD 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Albany Airport Best Western
Albany Airport Inn
Best Western Albany Airport
SureStay Plus Hotel Best Western Albany Airport
Albany Best Western
Best Western Albany Airport Hotel Albany
SureStay Plus Best Western Albany Airport
Surestay Plus By Albany Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel
SureStay Plus Hotel by Best Western Albany Airport Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel Albany

Frequently asked questions

Does SureStay Plus Hotel by Best Western Albany Airport offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Albany Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Albany Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Albany Airport?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by SureStay Plus Hotel by Best Western Albany Airport?
Yes, a free airport shuttle is available from 4:00 AM to 4:00 PM on request.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Albany Airport?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at SureStay Plus Hotel by Best Western Albany Airport?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Albany Airport and nearby?
SureStay Plus Hotel by Best Western Albany Airport has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's an on-site restaurant, Scenarios. Nearby restaurants include Reel Seafood Company (3-min walk), Buffalo Wagon Pan Asian Cuisine & Sushi (4-min walk) and Spicy Mint (7-min walk).

Overall score and ratings

6.0

Good

5.9/10

Cleanliness

7.3/10

Staff & service

6.2/10

Amenities

5.5/10

Property conditions & facilities

5.2/10

Eco-friendliness

10/10 Exceptional

Super friendly staff. Quiet location. Super clean. Pool was clean and warm. Breakfast could have been a little better.
Candace, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Naw Grace, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
It was comfortable
Tracy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

darryll, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delighted by how nice it was!
Place was a great deal! Wasn’t expecting too much because of how inexpensive it was but the place was nice! Pool was good, service was great and friendly. Our room could use a deep clean but wasn’t bad. There’s a bar in the hotel too. Some rooms have access right to the pool which was convenient, it made swimming easy and stress free — those rooms connected to the pool are very humid due to the pool water.
Krissy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicholas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Dirty bathtub no hot water during the daytime
Douglas, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Just a patron…
Well the 1st room 107should be condemned was terrible and the 2nd room 121was ok but needed some work (cleaning) in bathroom…the front is nice and clean but the rooms need some work…tiles need replacement and mattress…sorry but all true
Nancy, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Molly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pros and cons
Pros -close to airport -staff very accommodating and nice -indoor pool -walk to restaurants -bar on premises Cons - mattresses need replacement, kept rolling to the middle.
ROSA, 2-night family trip
Verified Hotels.com guest review