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Mercure Hotel Hamburg Mitte

4-star hotel with restaurant, near Hamburger Dom

  • Free WiFi
From
A$152

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Mercure Hotel Hamburg Mitte
  • Mercure Hotel Hamburg Mitte
  • Standard Room, 1 Queen Bed - Bathroom
  • Exterior
  • Mercure Hotel Hamburg Mitte
Mercure Hotel Hamburg Mitte. Image 1 of 55.
1 / 55Mercure Hotel Hamburg Mitte
8.6.Fabulous.
  • It is very comfortable & low key, not as quiet hen overlooking the intersection

    Mar. 30, 2019

  • nice clean simple hotel

    Mar. 2, 2020

See all 159 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker
  • Blackout drapes/curtains

What’s around

  • In Eimsbuettel
  • Reeperbahn - 21 min walk
  • Miniatur Wunderland - 33 min walk
  • Hamburg Dungeon - 33 min walk
  • Fish Market - 37 min walk
  • University Medical Center Hamburg-Eppendorf - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Privilege, Room, 1 Double Bed, Courtyard Area
  • Standard Double Room, 1 Double Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Single Beds
  • Superior Room, 1 King Bed

Location

  • In Eimsbuettel
  • Reeperbahn - 21 min walk
  • Miniatur Wunderland - 33 min walk

What’s around

Landmarks

  • In Eimsbuettel
  • Reeperbahn - 21 min walk
  • Miniatur Wunderland - 33 min walk
  • Hamburg Dungeon - 33 min walk
  • Fish Market - 37 min walk
  • University Medical Center Hamburg-Eppendorf - 41 min walk
  • Elbe Philharmonic Hall - 41 min walk
  • Hamburger Dom - 12 min walk
  • Operettenhaus - 25 min walk
  • St. Michaelis Church - 25 min walk
  • Theatre Neue Flora - 26 min walk

Getting around

  • Hamburg Airport (HAM) - 12 min drive
  • Sternschanze Station - 7 min walk
  • Hamburg Dammtor Station - 14 min walk
  • Holstenstraße Station - 27 min walk
  • Schlump U-Bahn - 7 min walk
  • Messehallen U-Bahn - 9 min walk
  • Dammtor S-Bahn - 13 min walk

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (EUR 20 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 2045
  • Conference space size (meters) - 190
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2002
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

RELAX - This diner serves lunch and dinner. Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Hotel Hamburg Mitte
  • Mercure Hotel Hamburg Mitte Hotel
  • Mercure Hotel Hamburg Mitte Hamburg
  • Mercure Hotel Hamburg Mitte Hotel Hamburg
  • Mercure Hamburg Mitte
  • Mercure Mitte
  • Mercure Hamburg Mitte
  • Mercure Hotel Hamburg
  • Mercure Hotel Hamburg Mitte
  • Mercure Hotel Mitte Hamburg
  • Mitte Hamburg
  • Mercure Hamburg Mitte Hamburg

Optional extras

Covered self parking costs EUR 20 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Hotel Hamburg Mitte does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 20 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, RELAX. Nearby restaurants include La Mirabelle (3-min walk), Ristorante Terzetto (3-min walk), and Roxie (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (16-min walk) is nearby.
8.6.Fabulous.
  • 10.0.Exceptional

    New hotel with everything in a central location!

    Central location in Hamburg near lots of Restaurants and transportation! Modern hotel with a bar and some food offered 24 hours. Very friendly staff and a nice room with a good shower. Only downside is the synthetic bedding which others have mentioned. I much prefer real down as it doesn’t overheat you.

    Meredith, 4 night trip with friends, Dec. 28, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I was kept awake by the clanging and clunking of the lifts on the first night and they changed and upgraded my room the second night. However, even there the noise of slamming doors etc was annoying.

    Jim, 2 night trip, Nov. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    comfortable and clean. Short walk to university of hamburg

    Phoebe, 4 night trip with friends, Sep. 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    En route

    Enroute stay easy to find and with parking. Bonus was the water organ concert in the park opposite

    1 night trip, Sep. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel in a good location with really comfy beds. After arriving there was an announcement to evacuate the building. The police and firemen turned up. Obviously, if there is a safety issue this can't be helped. However, don't think the staff handled it that well - they didn't tell us anything about what was going on and I believe they were telling people not to take pictures which feels a bit odd like they want to cover something up. Apart from that, it's a perfectly good hotel.

    Jennifer, 5 night business trip, Aug. 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean modern hotel about a 6 minute walk to two underground stations. The hotel is opposite the TV tower in Hamburg and is only a 2-3 stops on the underground into the centre of town. Hotel has a nice bar which is not expensive, staff were very pleasant. Would definitely stay here again.

    BARRY, 3 night romance trip, Jun. 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel, difficult to sleep in warm weather

    Nice hotel in a pretty good location. Our only complaint was that our first night there the AC did not seem to be working, so we had to sleep with the window open. The street below is very noisy all night -- traffic and trains constantly going by. We did not sleep well unfortunately... a little better the second night when the AC seemed to be working more properly. Other than that, we enjoyed our stay! Very nice breakfast and bar/restaurant. Room is small but clean. Shower was very good!

    Caroline, 2 night romance trip, May 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ideal location for messehall venue for our conference

    8 night romance trip, May 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was nice to be close to the Conference location

    Debora, 4 night trip, Nov. 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Stopover for business stay

    Good location for local shops, restaurants and U-bahn. Room comfortable with good shower. Fridge and kettle a welcome addition.

    Ian, 4 night business trip, Nov. 5, 2018

    Verified Hotels.com guest review

See all 159 reviews